Jones Express Inc logo

Jones Express Inc

Unclaimed
Interstate
(6 reviews) 4.7 out of 5
Royersford, PA 19468
USDOT
308155
Docket
MC200308

Do you work for Jones Express Inc?

Carrier Ratings

Cleanliness
9.5
Communication
9.2
Timeliness
8.7

Positive Flags

On Time Delivery
6
Strong Dispatcher Communication
6
On Time Pickup
5
Good Delivery Condition
5
Consistent Tracking
4
Strong Driver Communication
4
Easy to Work With
3
Clean Equipment
3
Friendly
2
Easy to Onboard
2
Knowledgeable
2

Negative Flags

Late Pickup
1
Intermittent Tracking
1
Poor Driver Communication
1
Unresponsive
1

Related Carriers

This carrier shares contact information with the following carriers:

Overview

The Jones Motor Group has adapted to the changing industry by recognizing its customers’ needs and providing quality service. James J. Koegel, President of the Jones Motor Group, explains the theory. “We watch the market for niches where a quality, owner-operator based carrier can fill the specific needs of a customer and then we put all the pieces together within our existing infrastructure.

Fleet Details

Type Tractors Trailers Trucks
Owned 0 0 0
Leased 90 200 0

Freight

  • General Freight
  • Building Materials
  • Machinery, Large Objects
  • Fresh Produce
  • Intermodal Containers
  • Refrigerated Food
  • Beverages
  • Paper Products
  • Farm Supplies

Truck Types

  • Lowboy

Shipment Types

  • Full Truckload
MCS-150 Mileage
8,503,377 (2022)
Electronic Tracking
100% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Jones Express Inc

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 12/19/2007 (16 years, 4 months)
Contract Active — 03/13/2002 (22 years, 2 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 93 15 33 5.22 46.5%
Unsafe Driving 21 3 0 1.31 18.6%
Hours of Service Compliance 30 12 2 0.56 27.9%
Driver Fitness 0 0 0 0 0%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 2 2
Tow-away 0 1 2 3
Crash Reports 0 1 2 3

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 181 2 1.1% 6.67%
Vehicle 88 24 27.27% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Rli Insurance Company
Policy limit
$1,000,000
Policy number
LFT0013311
Effective date
04/01/2020

Insurance type
Cargo
Company name
Argonaut Insurance Co.
Policy limit
$0
Policy number
SLU0005244-14
Effective date
08/01/2021

Insurance type
Surety Bond
Company name
Hartford Fire Insurance Company
Policy limit
$0
Policy number
20BSBIF0622
Effective date
09/17/2019

Showing 3 of 6 Reviews Clear Filters
OH

Verified Broker from Ohio

March 21, 2024

“Full Truckload from Fort Collins, CO to Great Falls, MT”

Timeliness
9/10
Cleanliness
8/10
Communication
6/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Clean Equipment
  • Good Delivery Condition
What went poorly?
  • Intermittent Tracking
  • Poor Driver Communication
  • Unresponsive

Just an ok experience w/them- pricing was competitive, dispatch mostly responsive, driver(s) been on time to appts. However, had big issues w/last driver, he turned off tracking and went unresponsive for several hours (was NOT a reset time). We require tracking through life of the load and so did the customer, so this caused some issues.


Lanes
Fort Collins, CO to Great Falls, MT
Santa Teresa, NM to Kansas City, MO
Humboldt, TN to Columbus, OH
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional
IN

Verified Broker from Indiana

July 03, 2023

“Not a bad experience but either the best.”

Timeliness
5/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable
What went poorly?
  • Late Pickup

This carrier was good at tracking and everything, but he used to pick up late the load and that make it difficult with the customer so overall not a bad carrier but keep on eye close to them on the time.


Lanes
South Bend, IN to Roseville, MI
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

February 04, 2023

“Excellent carrier for transporting beauty care products”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition

These are products that must be transported in large volumes in a careful manner and handled in a responsible way, which has always been fulfilled in this load, which is an excellent carrier for transporting this type of products.


Lanes
Humboldt, TN to Columbus, OH
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
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