Jones Express Inc
- USDOT
- 308155
- Docket
- MC200308
- Website
- Jones Express Inc
Carrier Ratings
- Cleanliness
-
9.5
- Communication
-
9.2
- Timeliness
-
8.7
Positive Flags
- On Time Delivery
- 6
- Strong Dispatcher Communication
- 6
- On Time Pickup
- 5
- Good Delivery Condition
- 5
- Consistent Tracking
- 4
- Strong Driver Communication
- 4
- Easy to Work With
- 3
- Clean Equipment
- 3
- Friendly
- 2
- Easy to Onboard
- 2
- Knowledgeable
- 2
Negative Flags
- Late Pickup
- 1
- Intermittent Tracking
- 1
- Poor Driver Communication
- 1
- Unresponsive
- 1
Related Carriers
This carrier shares contact information with the following carriers:
Overview
The Jones Motor Group has adapted to the changing industry by recognizing its customers’ needs and providing quality service. James J. Koegel, President of the Jones Motor Group, explains the theory. “We watch the market for niches where a quality, owner-operator based carrier can fill the specific needs of a customer and then we put all the pieces together within our existing infrastructure.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 0 | 0 | 0 |
| Leased | 90 | 200 | 0 |
Freight
- General Freight
- Building Materials
- Machinery, Large Objects
- Fresh Produce
- Intermodal Containers
- Refrigerated Food
- Beverages
- Paper Products
- Farm Supplies
Truck Types
- Lowboy
Shipment Types
- Full Truckload
- MCS-150 Mileage
- 8,503,377 (2022)
- Electronic Tracking
- 100% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Jones Express Inc
Compliance
Authorizations
- FMCSA authority status
- Common Active — 12/19/2007 (16 years, 4 months)
- Contract Active — 03/13/2002 (22 years, 1 month)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 94 | 16 | 34 | 5.34 | 47.6% |
| Unsafe Driving | 21 | 3 | 0 | 1.64 | 23.5% |
| Hours of Service Compliance | 30 | 12 | 2 | 0.56 | 27.9% |
| Driver Fitness | 0 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 2 | 2 |
| Tow-away | 1 | 0 | 2 | 3 |
| Crash Reports | 1 | 0 | 2 | 3 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 184 | 2 | 1.09% | 6.67% |
| Vehicle | 88 | 25 | 28.41% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Rli Insurance Company
- Policy limit
- $1,000,000
- Policy number
- LFT0013311
- Effective date
- 04/01/2020
- Address
- P. O. Box 3961, Peoria, IL, US,
- Phone
- +1-800-444-0406
- Insurance type
- Cargo
- Company name
- Argonaut Insurance Co.
- Policy limit
- $0
- Policy number
- SLU0005244-14
- Effective date
- 08/01/2021
- Address
- P.O. Box 469012, San Antonio, TX, US, 78246
- Phone
- +1-303-773-7252
- Insurance type
- Surety Bond
- Company name
- Hartford Fire Insurance Company
- Policy limit
- $0
- Policy number
- 20BSBIF0622
- Effective date
- 09/17/2019
- Address
- One Hartford Plaza, Hartford, CT, US, 06115
- Phone
- +1-860-547-5000
Verified Broker from Ohio
“Full Truckload from Fort Collins, CO to Great Falls, MT”
- Timeliness
- 9/10
- Cleanliness
- 8/10
- Communication
- 6/10
- On Time Pickup
- On Time Delivery
- Strong Dispatcher Communication
- Clean Equipment
- Good Delivery Condition
- Intermittent Tracking
- Poor Driver Communication
- Unresponsive
Just an ok experience w/them- pricing was competitive, dispatch mostly responsive, driver(s) been on time to appts. However, had big issues w/last driver, he turned off tracking and went unresponsive for several hours (was NOT a reset time). We require tracking through life of the load and so did the customer, so this caused some issues.
- Lanes
- Fort Collins, CO to Great Falls, MT
- Santa Teresa, NM to Kansas City, MO
- Humboldt, TN to Columbus, OH
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking not functional
Verified Broker from Ohio
“Full Truckload from Santa Teresa, NM to Kansas City, MO”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
- Good Delivery Condition
Jones express have done right by us for some time now and wanted to make sure that they were given the credit they were due. This team is always prompt with delivery and their drivers stay on tracking. Have not had an issue as of yet.
- Lanes
- Santa Teresa, NM to Kansas City, MO
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Not a bad experience but either the best.”
- Timeliness
- 5/10
- Cleanliness
- 9/10
- Communication
- 9/10
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
- Good Delivery Condition
- Knowledgeable
- Late Pickup
This carrier was good at tracking and everything, but he used to pick up late the load and that make it difficult with the customer so overall not a bad carrier but keep on eye close to them on the time.
- Lanes
- South Bend, IN to Roseville, MI
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Full Truckload from Santa Teresa, NM to Kansas City, MO”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
Even tho the shipper took away his trailer for 6 hours, the dispatcher and driver were extremely patient. They delivered on time, and without any complaint.
- Lanes
- Santa Teresa, NM to Kansas City, MO
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“good carrier ”
- Timeliness
- 8/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Strong Dispatcher Communication
- Strong Driver Communication
- Easy to Onboard
- Good Delivery Condition
- Knowledgeable
this carrier is very polite and have great comunication alwways updating and delivered on time.
- Lanes
- South Bend, IN to Roseville, MI
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional