NGK Transport Inc logo
NGK Transport Inc logo

NGK Transport Inc

Interstate
(11 reviews) 4.9 out of 5
Spokane, WA 99224
USDOT
2509534
Docket
MC559090

Carrier Ratings

Cleanliness
9.9
Communication
9.6
Timeliness
9.8

Positive Flags

On Time Pickup
11
On Time Delivery
10
Strong Dispatcher Communication
9
Easy to Work With
9
Good Delivery Condition
8
Consistent Tracking
7
Knowledgeable
6
Strong Driver Communication
5
Friendly
4
Easy to Onboard
4
Clean Equipment
4

Negative Flags

Poor Dispatcher Communication
1

Overview

NGK Transport offers specialized expedited transport services for dry goods, refrigerated products, and flatbed shipments throughout the continental U.S., Canada, and Alaska. With a solid 30-year track record in the logistics field, we pride ourselves on our reliability and professionalism. Our team consists of highly professional and trustworthy drivers dedicated to delivering seamless shipping experiences. Our extensive expertise guarantees the efficient and secure delivery of your goods, emphasizing hassle-free solutions for all our clients.

Fleet Details

Type Tractors Trailers Trucks
Owned 10 10 0
Leased 15 15 0

Freight

  • General Freight
  • Building Materials
  • Fresh Produce
  • U.S. Mail
  • Refrigerated Food
  • Beverages
  • Paper Products
  • Farm Supplies
  • Construction

Truck Types

  • Dry Van
  • Reefer
  • Flatbed
  • Power Only

Shipment Types

  • Less than Truckload
  • Full Truckload
MCS-150 Mileage
974,573 (2023)
Electronic Tracking
73% of reviewers say the carrier uses electronic tracking

Photos


Lanes

This information was provided by NGK Transport Inc

Primary Operating Area Headquarters

Upcoming Capacity


Compliance

Authorizations

FMCSA authority status
Contract Active — 07/18/2014 (9 years, 9 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 26 2 2 4.65 41.6%
Unsafe Driving 5 2 0 1.38 19.8%
Hours of Service Compliance 9 7 1 0.91 39%
Driver Fitness 1 1 1 0.08 9.5%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 1 1 0 2
Crash Reports 1 1 0 2

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 74 2 2.7% 6.67%
Vehicle 26 2 7.69% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Northland Insurance Company
Policy limit
$750,000
Policy number
WF009623
Effective date
07/17/2023
Address
385 Washington Street Mail Code 103, St. Paul, MN, US,
Phone
+1-651-310-4100

Showing 11 of 11 Reviews Clear Filters
CO

Verified Broker from Colorado

March 14, 2024

“CEO/Owner”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

We've been working with Nick and the NGK Transport crew for a little over 2 years now and they have not only become one of our most trusted business partners in the logistics industry but also great friends. They offer exceptional on-time pickup and delivery service, great communication, and are extremely reliable. We can't recommend their services enough. A+++++


Lanes
Denver, CO to Yakima, WA
Freight Details
General Freight
Fresh Produce
Tracking
Offers electronic tracking
Tracking functional
NK
Response from Nikolay Karpov – NGK Transport Inc
about 1 month ago
Thank you for your kind words and high recommendation! We're thrilled to be both your trusted partner and friend in the logistics world. Looking forward to many more years of collaboration. Nikolay K
Featured Review
OH

Verified Broker from Ohio

March 01, 2024

“Full Truckload from Jacksonville, IL to Fort Pierce, FL”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Good Delivery Condition

Great carrier! Driver was on time to pick up and delivery appointment. Both dispatcher and driver provided great communication throughout the load. Tracked consistently during the entire haul with no issues. Very easy to work with carrier.


Lanes
Jacksonville, IL to Fort Pierce, FL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
NK
Response from Nikolay Karpov – NGK Transport Inc
about 1 month ago
Thank you for your positive feedback! We're glad to hear that our team's punctuality, communication, and tracking met your expectations. It's great to know you found working with us easy and issue-free. We look forward to serving you again! Nikolay K
PA

Verified Broker from Pennsylvania

January 05, 2024

“MS-AL Great Service!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Easy to Work With
  • Easy to Onboard
  • Good Delivery Condition
  • Knowledgeable

Carrier was great to work with. We were able to pick/deliver on time. We had some issues with billing but working on getting those sorted out right now.


Lanes
Sherman, MS to Montgomery, AL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
NK
Response from Nikolay Karpov – NGK Transport Inc
4 months ago
We're glad to hear the delivery was timely and apologize for any billing issues. We're pleased to announce that we've successfully addressed the delays in our billing department. You can now expect the same level of speed and efficiency in our billing processes as you do with our transportation services. Thank you for your patience and continued trust in us. Nikolay K.
OR

Verified Broker from Oregon

December 21, 2023

“Good work!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Good Delivery Condition
  • Knowledgeable

Onboard was super easy in 2021. 2 loads with us. No complaints. On time pick up and delivery, and professional and courteous. We would highly recommend.


Lanes
Cheney, WA to Woodburn, OR
Freight Details
General Freight
Tracking
Did not use electronic tracking
NK
Response from Nikolay Karpov – NGK Transport Inc
4 months ago
Thank you for your feedback. We understand the importance of electronic tracking and acknowledge that various systems in place have had limitations, including limited access for our dispatchers to third-party tracking. We're excited to announce that we have enhanced our platform to enable real-time tracking for every load, ensuring better transparency and convenience for all our clients. This update is part of our commitment to continuously improve our services. Please feel free to explore this new feature and share any further feedback you may have. Nikolay K.
OH

Verified Broker from Ohio

December 18, 2023

“Full Truckload from Las Vegas, NV to Hermiston, OR”

Timeliness
9/10
Cleanliness
10/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition

Strong carrier with good communication. Had long loading time with one shipment they ran for us and they were proactive w/telling us it would affect making delivery in time. This allowed us to make arrangements with the customer. Appreciate their honesty and professionalism.


Lanes
Las Vegas, NV to Hermiston, OR
Las Vegas, NV to Grantsville, UT
Spokane, WA to Seattle, WA
Freight Details
General Freight
Refrigerated Food
Tracking
Offers electronic tracking
Tracking functional
NK
Response from Nikolay Karpov – NGK Transport Inc
4 months ago
Thank you for acknowledging our strong communication and professionalism. We're glad our proactive approach in informing you about the loading delay helped in coordinating with your customer effectively. Your appreciation for our honesty and professionalism is highly valued. We look forward to continuing to provide reliable service in your future shipments with NGK Transport. Nikolay K