Universal logo

Universal

(5 reviews) 4.4 out of 5
Warren, MI 48089
USDOT
41208
Docket
MC059583
Website
Universal

Overview

Universal is a full-service provider of customized transportation and logistics solutions. We offer our customers a comprehensive suite of services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management.

Fleet Details

Type Tractors Trailers Trucks
Owned 0 637 0
Leased 889 1489 0

Freight types

  • General Freight

Truck types

  • Van
  • Flatbed
  • Container

Shipment types

  • Full Truckload
MCS-150 Mileage
57,243,640 (2021)
Electronic Tracking
0% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Universal

Primary Operating Area Headquarters Terminal

Safety and Insurance

Authorizations

FMCSA authority status
Common Active — 03/01/1982 (40 years, 11 months)
Contract Active — 01/23/1987 (36 years, 1 week)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 887 93 225 5.09 47.4%
Unsafe Driving 174 64 0 1.55 21.4%
Hours of Service Compliance 215 52 33 0.58 28.1%
Driver Fitness 10 6 9 0.05 5.4%
Controlled Substances 3 3 3 0.03 4.7%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Crashes 13 16 38 67
Fatalities 3 0 2 5
Injuries 10 11 19 40
Tow-away 13 15 37 65

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 1279 36 2.81% 6.47%
Vehicle 735 184 25.03% 21.91%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Cherokee Insurance Company
Policy limit
$1,000,000
Policy number
CA230001
Effective date
01/01/2023
Address
34200 Mound Rd., Sterling Heights, MI, US, 48310
Phone
+1-800-201-0450

Insurance type
Surety Bond
Company name
Cherokee Insurance Company
Policy limit
$0
Policy number
SB130040
Effective date
03/25/2021
Address
34200 Mound Rd., Sterling Heights, MI, US, 48310
Phone
+1-800-201-0450

IL

Verified Broker from Illinois

February 01, 2022

Abdi is a fantastic driver that delivered our...

Timeliness
8/10
Communication
6/10

Likes

Abdi is a fantastic driver that delivered our cargo to the receiver on time.

Dislikes

There are no issues with this company in regards to taking our load and delivering they did a fine job.


Lanes
Rome, GA to Cold Spring, MN
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

October 17, 2021

They are a reliable carrier who does good work,...

Timeliness
9/10
Cleanliness
9/10
Communication
8/10

Likes

They are a reliable carrier who does good work, clean BOL’s, on time for pick up and deliveries.

Dislikes

They could communicate when driver is loaded and empty and send POD over.


Lanes
Cincinnati, OH to Erlanger, KY
Freight Details
General Freight
Tracking
Did not use electronic tracking
DW

Daniel Wydner

May 16, 2021

Dispatcher Chris was dependable for updates...

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

Likes

Dispatcher Chris was dependable for updates when we'd call in.

Dislikes

I don't have any complaints against Universal. They've only done one load for our office, but they did a good job.


Lanes
Rome, GA to Clackamas, OR
Freight Details
Beverages
Tracking
Did not use electronic tracking
CA

Verified Broker from California

May 13, 2021

Great availability, communicated well to inform...

Timeliness
9/10
Communication
6/10

Likes

Great availability, communicated well to inform of any changes at time of pick and drop. Easy to work with.

Dislikes

Originally failed to confirm a DO sent over a month earlier, and was late in informing me of chassis shortage.


Lanes
Kansas City, MO to Lincoln, NE
Omaha, NE to Lincoln, NE
Freight Details
Intermodal Containers
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

March 26, 2021

Used this company for transportation needs and...

Timeliness
8/10
Cleanliness
8/10
Communication
4/10

Likes

Used this company for transportation needs and cross dock. Have a variety of service offerings.

Dislikes

Communication is rough. They do a good job, but can be tough to get updates from.


Lanes
Cincinnati, OH to Romulus, MI
Freight Details
General Freight
Tracking
Did not use electronic tracking
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