Double Brokering
This carrier has been flagged in a review as having double brokered: Read Review(s)

Universal

Unclaimed
Interstate
(10 reviews) 3.7 out of 5
12341 E Nine Mile Warren, MI US 48089
USDOT
41208
Docket
MC059583
Website
Universal

Updated October 10, 2026

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Carrier Ratings

Quality of Equipment
7.4
Communication
6.6
Timeliness
7.6

Positive Flags

On Time Pickup
2
On Time Delivery
2
Strong Dispatcher Communication
2
Easy to Work With
2
Good Delivery Condition
2
Consistent Tracking
1
Strong Driver Communication
1
Friendly
1
Easy to Onboard
1
Clean Equipment
1
Knowledgeable
1

Negative Flags

Double Brokering
3

Related Carriers

This carrier shares contact information with the following carriers:

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What would you like to know about Universal?

Overview

Universal is a full-service provider of customized transportation and logistics solutions. We offer our customers a comprehensive suite of services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management.

Fleet Details

Type Tractors Trailers Trucks
Owned 25 875 0
Leased 450 302 0

Freight

  • General Freight
  • Metal: Sheets, Coils, Rolls
  • Motor Vehicles
  • Driveaway / Towaway
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Machinery, Large Objects
  • Fresh Produce
  • Liquids/Gases
  • Intermodal Containers
  • Oilfield Equipment
  • Grain, Feed, Hay
  • Meat
  • Garbage, Refuse, Trash
  • U.S. Mail
  • Chemicals
  • Commodities Dry Bulk
  • Refrigerated Food
  • Beverages
  • Paper Products
  • Utility
  • Farm Supplies
  • Construction

Truck Types

  • Container
  • Dry Van
  • Flatbed

Shipment Types

  • Full Truckload

Specialized Services

  • Drayage
MCS-150 Mileage
36,200,000 (2026)
Electronic Tracking
20% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Universal

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Motor Carrier Active — 03/01/1982 (44 years, 7 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 553 50 0 5.68 44.9%
Unsafe Driving 66 22 0 1.11 15.9%
Hours of Service Compliance 72 14 0 0.27 17.9%
Driver Fitness 4 3 0 0.03 1.4%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 1 0 1
Injuries 0 0 8 8
Tow-away 0 0 0 0
Crash Reports 0 7 15 22

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 704 7 0.99% 6.67%
Vehicle 424 91 21.46% 22.26%

Insurance Coverage

Insurance Type
BIPD (Primary)
Company Name
Cherokee Insurance Company
Policy Limit
$1,000,000
Policy Number
CA260001
Effective Date
01/01/2026

Bond Coverage

Bond Type
Surety Bond
Company Name
Cherokee Insurance Company
Policy Limit
$75,000
Policy Number
SB130040
Effective Date
03/25/2021

Showing 10 of 10 Reviews Clear Filters
IN

Verified Broker from Indiana

February 28, 2026

“Easy to Work With”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

I booked this load with them and the whole process was easy. They followed instructions and had no issues. Also, paperwork was received on time.


Lanes
Abilene, TX to Kettleman City, CA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

January 02, 2024

“Great on time delivery”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With
  • Good Delivery Condition

This team did a great job with communication and arriving on time for both sides of this load. They did not have any issues while in transit and were very easy to work with!


Lanes
Rincon, GA to Pembroke Pines, FL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
AL

Verified Broker from Alabama

November 03, 2023

“ATTEMPTED TO DOUBLE BROKER”

Timeliness
1/10
Quality of Equipment
1/10
Communication
1/10

What went poorly?
  • Double Brokering

Called to book load with us and when we asked "what time can your UACL company owned truck be there for pickup?", they laughed at me and straight up told me he intended to double broker the shipment. They are now on our DNU list.


Lanes
Mobile, AL to Dade City, FL
Freight Details
Metal: Sheets, Coils, Rolls
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

September 28, 2023

“Asset vs "partner carrier"”

Timeliness
5/10
Quality of Equipment
5/10
Communication
5/10

What went poorly?
  • Double Brokering

UACL has been blacklisted with our company. All they offer is partner carriers. Their only interest is co-brokering freight.


Lanes
Collinwood, TN to Manistee, MI
Freight Details
General Freight
Tracking
Did not use electronic tracking
NV

Verified Broker from Nevada

September 26, 2023

“Be cautious as this carrier Double brokers”

Timeliness
6/10
Quality of Equipment
6/10
Communication
6/10

What went poorly?
  • Double Brokering

i was going to book a load with this carrier but they did inform me that they would broker the load to a partner carrier, that is against our policy and were unable to complete the load with them. just be cautious when booking with this carrier.


Lanes
Tolleson, AZ to Phillipsburg, NJ
Freight Details
Beverages
Tracking
Did not use electronic tracking