Double Brokering
This carrier has been flagged in a review as having double brokered: Read Review(s)
Universal logo

Universal

Unclaimed
Interstate
(9 reviews) 3.6 out of 5
Warren, MI 48089
USDOT
41208
Docket
MC059583
Website
Universal

Do you work for Universal?

Carrier Ratings

Cleanliness
7.0
Communication
6.2
Timeliness
7.3

Positive Flags

On Time Pickup
1
On Time Delivery
1
Consistent Tracking
1
Strong Dispatcher Communication
1
Easy to Work With
1
Good Delivery Condition
1

Negative Flags

Double Brokering
3

Related Carriers

This carrier shares contact information with the following carriers:

Overview

Universal is a full-service provider of customized transportation and logistics solutions. We offer our customers a comprehensive suite of services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management.

Fleet Details

Type Tractors Trailers Trucks
Owned 0 637 0
Leased 819 1489 0

Freight

  • General Freight
  • Metal: Sheets, Coils, Rolls
  • Driveaway / Towaway
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Machinery, Large Objects
  • Fresh Produce
  • Liquids/Gases
  • Intermodal Containers
  • Oilfield Equipment
  • U.S. Mail
  • Chemicals
  • Refrigerated Food
  • Beverages
  • Paper Products

Truck Types

  • Container
  • Dry Van
  • Flatbed

Shipment Types

  • Full Truckload
MCS-150 Mileage
74,843,000 (2023)
Electronic Tracking
11% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Universal

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 03/01/1982 (42 years, 2 months)
Contract Active — 01/23/1987 (37 years, 4 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 818 91 193 5.63 49.3%
Unsafe Driving 147 49 0 1.34 19.3%
Hours of Service Compliance 179 43 14 0.49 24.3%
Driver Fitness 6 2 4 0.02 1.1%
Controlled Substances 3 3 3 0.01 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 3 3
Injuries 5 5 20 30
Tow-away 10 8 31 49
Crash Reports 11 9 33 53

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 1091 18 1.65% 6.67%
Vehicle 612 147 24.02% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Cherokee Insurance Company
Policy limit
$1,000,000
Policy number
CA240001
Effective date
01/01/2024

Insurance type
Surety Bond
Company name
Cherokee Insurance Company
Policy limit
$0
Policy number
SB130040
Effective date
03/25/2021

Showing 9 of 9 Reviews Clear Filters
OH

Verified Broker from Ohio

January 02, 2024

“Great on time delivery”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With
  • Good Delivery Condition

This team did a great job with communication and arriving on time for both sides of this load. They did not have any issues while in transit and were very easy to work with!


Lanes
Rincon, GA to Pembroke Pines, FL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
AL

Verified Broker from Alabama

November 03, 2023

“ATTEMPTED TO DOUBLE BROKER”

Timeliness
1/10
Cleanliness
1/10
Communication
1/10

What went poorly?
  • Double Brokering

Called to book load with us and when we asked "what time can your UACL company owned truck be there for pickup?", they laughed at me and straight up told me he intended to double broker the shipment. They are now on our DNU list.


Lanes
Mobile, AL to Dade City, FL
Freight Details
Metal: Sheets, Coils, Rolls
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

September 28, 2023

“Asset vs "partner carrier"”

Timeliness
5/10
Cleanliness
5/10
Communication
5/10

What went poorly?
  • Double Brokering

UACL has been blacklisted with our company. All they offer is partner carriers. Their only interest is co-brokering freight.


Lanes
Collinwood, TN to Manistee, MI
Freight Details
General Freight
Tracking
Did not use electronic tracking
NV

Verified Broker from Nevada

September 26, 2023

“Be cautious as this carrier Double brokers”

Timeliness
6/10
Cleanliness
6/10
Communication
6/10

What went poorly?
  • Double Brokering

i was going to book a load with this carrier but they did inform me that they would broker the load to a partner carrier, that is against our policy and were unable to complete the load with them. just be cautious when booking with this carrier.


Lanes
Tolleson, AZ to Phillipsburg, NJ
Freight Details
Beverages
Tracking
Did not use electronic tracking
IL

Verified Broker from Illinois

February 01, 2022

“Full Truckload from Rome, GA to Cold Spring, MN”

Timeliness
8/10
Communication
6/10

Likes

Abdi is a fantastic driver that delivered our cargo to the receiver on time.

Dislikes

There are no issues with this company in regards to taking our load and delivering they did a fine job.


Lanes
Rome, GA to Cold Spring, MN
Freight Details
General Freight
Tracking
Did not use electronic tracking