Universal
- USDOT
- 41208
- Docket
- MC059583
- Website
- Universal
Carrier Ratings
- Cleanliness
-
7.0
- Communication
-
6.2
- Timeliness
-
7.3
Positive Flags
- On Time Pickup
- 1
- On Time Delivery
- 1
- Consistent Tracking
- 1
- Strong Dispatcher Communication
- 1
- Easy to Work With
- 1
- Good Delivery Condition
- 1
Negative Flags
- Double Brokering
- 3
Related Carriers
This carrier shares contact information with the following carriers:
Overview
Universal is a full-service provider of customized transportation and logistics solutions. We offer our customers a comprehensive suite of services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 0 | 637 | 0 |
| Leased | 819 | 1489 | 0 |
Freight
- General Freight
- Metal: Sheets, Coils, Rolls
- Driveaway / Towaway
- Logs, Poles, Beams, Lumber
- Building Materials
- Machinery, Large Objects
- Fresh Produce
- Liquids/Gases
- Intermodal Containers
- Oilfield Equipment
- U.S. Mail
- Chemicals
- Refrigerated Food
- Beverages
- Paper Products
Truck Types
- Container
- Dry Van
- Flatbed
Shipment Types
- Full Truckload
- MCS-150 Mileage
- 74,843,000 (2023)
- Electronic Tracking
- 11% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Universal
Compliance
Authorizations
- FMCSA authority status
- Common Active — 03/01/1982 (42 years, 2 months)
- Contract Active — 01/23/1987 (37 years, 3 months)
- Carrier operation
- Interstate
- Hazmat
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 814 | 96 | 200 | 5.59 | 49.1% |
| Unsafe Driving | 156 | 53 | 0 | 1.42 | 20.4% |
| Hours of Service Compliance | 187 | 46 | 15 | 0.5 | 24.4% |
| Driver Fitness | 5 | 2 | 3 | 0.01 | 0% |
| Controlled Substances | 3 | 3 | 3 | 0.01 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 3 | 3 |
| Injuries | 5 | 5 | 23 | 33 |
| Tow-away | 7 | 10 | 33 | 50 |
| Crash Reports | 8 | 11 | 35 | 54 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 1115 | 18 | 1.61% | 6.67% |
| Vehicle | 625 | 154 | 24.64% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Cherokee Insurance Company
- Policy limit
- $1,000,000
- Policy number
- CA240001
- Effective date
- 01/01/2024
- Address
- 34200 Mound Rd., Sterling Heights, MI, US, 48310
- Phone
- +1-800-201-0450
- Insurance type
- Surety Bond
- Company name
- Cherokee Insurance Company
- Policy limit
- $0
- Policy number
- SB130040
- Effective date
- 03/25/2021
- Address
- 34200 Mound Rd., Sterling Heights, MI, US, 48310
- Phone
- +1-800-201-0450
Verified Broker from Ohio
“Full Truckload from Cincinnati, OH to Erlanger, KY”
- Timeliness
- 9/10
- Cleanliness
- 9/10
- Communication
- 8/10
- Likes
They are a reliable carrier who does good work, clean BOL’s, on time for pick up and deliveries.
- Dislikes
They could communicate when driver is loaded and empty and send POD over.
- Lanes
- Cincinnati, OH to Erlanger, KY
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Daniel W
“Full Truckload from Rome, GA to Clackamas, OR”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- Likes
Dispatcher Chris was dependable for updates when we'd call in.
- Dislikes
I don't have any complaints against Universal. They've only done one load for our office, but they did a good job.
- Lanes
- Rome, GA to Clackamas, OR
- Freight Details
- Beverages
- Tracking
- Did not use electronic tracking
Verified Broker from Utah
“Full Truckload from Kansas City, MO to Lincoln, NE”
- Timeliness
- 9/10
- Communication
- 6/10
- Likes
Great availability, communicated well to inform of any changes at time of pick and drop. Easy to work with.
- Dislikes
Originally failed to confirm a DO sent over a month earlier, and was late in informing me of chassis shortage.
- Lanes
- Kansas City, MO to Lincoln, NE
- Omaha, NE to Lincoln, NE
- Freight Details
- Intermodal Containers
- Tracking
- Did not use electronic tracking
Verified Broker from Ohio
“Full Truckload from Cincinnati, OH to Romulus, MI”
- Timeliness
- 8/10
- Cleanliness
- 8/10
- Communication
- 4/10
- Likes
Used this company for transportation needs and cross dock. Have a variety of service offerings.
- Dislikes
Communication is rough. They do a good job, but can be tough to get updates from.
- Lanes
- Cincinnati, OH to Romulus, MI
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Cleanliness
-
7.0
- Communication
-
6.2
- Timeliness
-
7.3
Positive Flags
- On Time Pickup
- 1
- On Time Delivery
- 1
- Consistent Tracking
- 1
- Strong Dispatcher Communication
- 1
- Easy to Work With
- 1
- Good Delivery Condition
- 1
Negative Flags
- Double Brokering
- 3
Related Carriers
This carrier shares contact information with the following carriers:
