Paragon Freight Inc logo

Paragon Freight Inc

Interstate
(7 reviews) 4.8 out of 5
Willowbrook, IL 60527
USDOT
3118291
Docket
MC086504

Carrier Ratings

Cleanliness
9.7
Communication
8.9
Timeliness
9.7

Positive Flags

On Time Pickup
6
On Time Delivery
6
Consistent Tracking
6
Strong Dispatcher Communication
5
Strong Driver Communication
3
Easy to Work With
3
Good Delivery Condition
3
Friendly
2
Clean Equipment
2
Knowledgeable
2
Easy to Onboard
1

Negative Flags

Late Delivery
1
Intermittent Tracking
1
Poor Driver Communication
1

Related Carriers

This carrier shares contact information with the following carriers:

Overview

We offer comprehensive logistics solutions to fit the unique needs of your business. From route planning and freight management to warehousing and distribution, we have you covered.

Fleet Details

Type Tractors Trailers Trucks
Owned 130 130 0
Leased 0 0 0

Freight

  • General Freight
  • U.S. Mail
  • Refrigerated Food
  • Beverages
  • Paper Products

Truck Types

  • Dry Van
  • Reefer
  • Power Only

Shipment Types

  • Less than Truckload
  • Full Truckload
MCS-150 Mileage
15,205,000 (2022)
Electronic Tracking
86% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Paragon Freight Inc

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Common Active — 05/17/2018 (5 years, 11 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 87 32 36 3.41 29.6%
Unsafe Driving 54 16 0 3.32 44.1%
Hours of Service Compliance 19 4 4 0.17 9.2%
Driver Fitness 2 1 1 0.05 5.2%
Controlled Substances 1 0 1 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 1 2 1 4
Tow-away 3 4 4 11
Crash Reports 3 4 4 11

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 324 6 1.85% 6.67%
Vehicle 143 34 23.78% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Transverse Insurance Company
Policy limit
$750,000
Policy number
TI TS CA0001504 01
Effective date
10/11/2023
Address
15 Independence Blvd., Suite 430, Warren, NJ, US, 07059
Phone
+1-609-250-7841

Showing 7 of 7 Reviews Clear Filters
OH

Verified Broker from Ohio

March 05, 2024

“Full Truckload from Nogales, AZ to Memphis, TN”

Timeliness
8/10
Cleanliness
8/10
Communication
7/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable
What went poorly?
  • Late Delivery
  • Intermittent Tracking
  • Poor Driver Communication

Mixed reviews w/this carrier. In the past had some issues where in a tough spot and they price gauged us and other time where they tried to raise pricing after agreeing to run a load. Gave them another try after a year apart and they were much better- more in line w/pricing, better communication w/dispatch and consistent tracking. Worth continuing to build a relationship with.


Lanes
Nogales, AZ to Memphis, TN
Ithaca, NY to Lafayette, IN
Athens, TN to Lafayette, IN
El Paso, TX to Clyde, OH
Washougal, WA to Mehoopany, PA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

February 28, 2024

“Reliable Carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With

It was a pleasure to work with this carrier on this load. The communication from the dispatcher was solid. We received the necessary updates. The driver provided excellent tracking from start to finish. Looking forward to working with them again.


Lanes
Minneapolis, MN to Pueblo, CO
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

February 28, 2024

“Great on-time carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With
  • Good Delivery Condition

This team hit both sides of this with ease and had no issues at any point during this transit. They provided driver info right away and got them on tracking and provided paperwork once the load was complete.


Lanes
Ithaca, NY to Lafayette, IN
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

June 27, 2023

“Great carrier ”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Driver Communication

Great carrier, driver Robertson was awesome, he answered texts and phone calls and gave updates. On time to pickup and delivery. tracking consistent.


Lanes
Sebewaing, MI to North Bend, NE
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
VR

Vanna R

June 24, 2023

“Great”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Great experience; Easy to setup, strong communication skills and good update department. The driver Louis accepted our tracking app, he PU and DEL on time; Documents were provided at the same moment the driver receives them.
Definitely recommend this carrier and would love to work with them anytime.


Lanes
Winchester, VA to Sauk City, WI
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional