Paragon Freight Inc logo

Paragon Freight Inc

Interstate
(8 reviews) 4.8 out of 5
Willowbrook, IL 60527
USDOT
3118291
Docket
MC086504

Carrier Ratings

Cleanliness
9.8
Communication
9.0
Timeliness
9.8

Positive Flags

On Time Pickup
6
On Time Delivery
6
Consistent Tracking
6
Strong Dispatcher Communication
5
Easy to Work With
4
Good Delivery Condition
4
Strong Driver Communication
3
Friendly
3
Clean Equipment
3
Knowledgeable
3
Easy to Onboard
2

Negative Flags

Late Delivery
1
Intermittent Tracking
1
Poor Driver Communication
1

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Overview

We offer comprehensive logistics solutions to fit the unique needs of your business. From route planning and freight management to warehousing and distribution, we have you covered.

Fleet Details

Type Tractors Trailers Trucks
Owned 130 130 0
Leased 0 0 0

Freight

  • General Freight
  • U.S. Mail
  • Refrigerated Food
  • Beverages
  • Paper Products

Truck Types

  • Dry Van
  • Reefer
  • Power Only

Shipment Types

  • Less than Truckload
  • Full Truckload
MCS-150 Mileage
15,205,000 (2022)
Electronic Tracking
75% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Paragon Freight Inc

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Common Active — 05/17/2018 (6 years, 1 day)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 79 30 32 3.47 29.9%
Unsafe Driving 48 14 0 2.95 39.7%
Hours of Service Compliance 19 3 3 0.17 9.2%
Driver Fitness 2 1 1 0.06 6.7%
Controlled Substances 1 0 1 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 2 2 1 5
Tow-away 3 5 4 12
Crash Reports 3 5 4 12

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 302 5 1.66% 6.67%
Vehicle 129 30 23.26% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Transverse Insurance Company
Policy limit
$750,000
Policy number
TI TS CA0001504 01
Effective date
10/11/2023

Showing 8 of 8 Reviews Clear Filters
VR

Vanna R

June 24, 2023

“Great”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Great experience; Easy to setup, strong communication skills and good update department. The driver Louis accepted our tracking app, he PU and DEL on time; Documents were provided at the same moment the driver receives them.
Definitely recommend this carrier and would love to work with them anytime.


Lanes
Winchester, VA to Sauk City, WI
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

March 12, 2023

“Excellent Tracking service handling”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication

For this load the Tracking and active location was always maintained at all times as it was of the utmost importance for our client to know where their loaded was at all times.


Lanes
Chicago, IL to Hastings, NE
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
NT
Response from Nikola Trajkovic – Paragon Freight Inc
about 1 year ago
Thank you for a good review. We provide asset tracking through our ELD integration and trailer tracking with any of the tracking services including project44, FourKites, Macropoint etc. We also have EDI capabilities and can automatically generate and transmit timestamped reports directly from our TMS. We stand for transparency and absolute visibility of all of our trucks and trailers.
UT

Verified Broker from Utah

June 30, 2022

“Full Truckload from Roanoke, TX to Indianapolis, IN”

Timeliness
10/10
Cleanliness
10/10
Communication
5/10

Likes

Nash let me know when the driver arrived to the receiver for unloading and provided a POD once the driver was finished.

Dislikes

When I reached out to the driver for a location update, he refused and asked me to speak with his dispatcher. While the dispatcher could not provide a location, he did let me know the driver was rolling at least. This just defeats the purpose of having driver information.


Lanes
Roanoke, TX to Indianapolis, IN
Freight Details
General Freight
Tracking
Did not use electronic tracking
NT
Response from Nikola Trajkovic – Paragon Freight Inc
about 1 year ago
As you may know, some of the drivers are very old school and they refuse to talk on the phone while driving, when necessary we can reach out to the driver for you or have them download any of the phone tracking services including Macropoint, Truckertools, DAT One etc. You can also request to track our assets on your loads using any provider like project44, FourKites, FreightVerify, Blue Yonder, Macropoint and we will be happy to accept you in any of those or any other systems so you can have visibility before picking up the load all the way till it’s safely delivered to the consignee. Thank you for the review.
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