Paragon Freight Inc

Interstate

(8 reviews) 4.8 out of 5

Willowbrook, IL 60527

USDOT: 3118291
Docket: MC086504

Carrier Ratings

Cleanliness: 9.8
Communication: 9.0
Timeliness: 9.8

Positive Flags

On Time Pickup: 6
On Time Delivery: 6
Consistent Tracking: 6
Strong Dispatcher Communication: 5
Easy to Work With: 4
Good Delivery Condition: 4
Strong Driver Communication: 3
Friendly: 3
Clean Equipment: 3
Knowledgeable: 3
Easy to Onboard: 2

Negative Flags

Late Delivery: 1
Intermittent Tracking: 1
Poor Driver Communication: 1

Related Carriers

This carrier shares contact information with the following carriers:

D & D Freight Inc

Overview

We offer comprehensive logistics solutions to fit the unique needs of your business. From route planning and freight management to warehousing and distribution, we have you covered.

Fleet Details

Type	Tractors	Trailers	Trucks
Owned	130	130	0
Leased	0	0	0

Freight

General Freight
U.S. Mail
Refrigerated Food
Beverages
Paper Products

Truck Types

Dry Van
Reefer
Power Only

Shipment Types

Less than Truckload
Full Truckload

MCS-150 Mileage: 15,205,000 (2022)
Electronic Tracking: 75% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Paragon Freight Inc

Compliance

Authorizations

FMCSA authority status: Common Active — 05/17/2018 (6 years, 1 day)
Carrier operation: Interstate
Cargo authorization: Property

Safety Violations

Type	Total	Severe	Out of Service	Measure	Percentile
Vehicle Maintenance	79	30	32	3.47	29.9%
Unsafe Driving	48	14	0	2.95	39.7%
Hours of Service Compliance	19	3	3	0.17	9.2%
Driver Fitness	2	1	1	0.06	6.7%
Controlled Substances	1	0	1	0	0%

Accident Report

Type	Last 6 Months	6-12 Months ago	12-24 Months ago	Total
Fatalities	0	0	0	0
Injuries	2	2	1	5
Tow-away	3	5	4	12
Crash Reports	3	5	4	12

Inspections

Type	Inspections	OOS Inspections	OOS Percentage	National Average
Driver	302	5	1.66%	6.67%
Vehicle	129	30	23.26%	22.26%

Insurance Coverage

Insurance type: BIPD (Primary)
Company name: Transverse Insurance Company
Policy limit: $750,000
Policy number: TI TS CA0001504 01
Effective date: 10/11/2023

Reviews

Verified Broker from Ohio

March 05, 2024

“Full Truckload from Nogales, AZ to Memphis, TN”

Timeliness: 8/10
Cleanliness: 8/10
Communication: 7/10

What went well?

On Time Pickup
On Time Delivery
Consistent Tracking
Strong Dispatcher Communication
Clean Equipment
Good Delivery Condition
Knowledgeable

What went poorly?

Late Delivery
Intermittent Tracking
Poor Driver Communication

Mixed reviews w/this carrier. In the past had some issues where in a tough spot and they price gauged us and other time where they tried to raise pricing after agreeing to run a load. Gave them another try after a year apart and they were much better- more in line w/pricing, better communication w/dispatch and consistent tracking. Worth continuing to build a relationship with.

Lanes: Nogales, AZ to Memphis, TN; Ithaca, NY to Lafayette, IN; Athens, TN to Lafayette, IN; El Paso, TX to Clyde, OH; Washougal, WA to Mehoopany, PA
Freight Details: General Freight
Tracking: Offers electronic tracking; Tracking functional

Verified Broker from Ohio

February 28, 2024

“Reliable Carrier”

Timeliness: 10/10
Cleanliness: 10/10
Communication: 10/10

What went well?

On Time Pickup
On Time Delivery
Consistent Tracking
Strong Dispatcher Communication
Strong Driver Communication
Friendly
Easy to Work With

It was a pleasure to work with this carrier on this load. The communication from the dispatcher was solid. We received the necessary updates. The driver provided excellent tracking from start to finish. Looking forward to working with them again.

Lanes: Minneapolis, MN to Pueblo, CO
Freight Details: General Freight
Tracking: Offers electronic tracking; Tracking functional

Verified Broker from Ohio

February 28, 2024

“Great on-time carrier”

Timeliness: 10/10
Cleanliness: 10/10
Communication: 10/10

What went well?

On Time Pickup
On Time Delivery
Consistent Tracking
Strong Dispatcher Communication
Easy to Work With
Good Delivery Condition

This team hit both sides of this with ease and had no issues at any point during this transit. They provided driver info right away and got them on tracking and provided paperwork once the load was complete.

Lanes: Ithaca, NY to Lafayette, IN
Freight Details: General Freight
Tracking: Offers electronic tracking; Tracking functional

Vanna R

June 24, 2023

“Great”

Timeliness: 10/10
Cleanliness: 10/10
Communication: 10/10

What went well?

On Time Pickup
On Time Delivery
Consistent Tracking
Strong Dispatcher Communication
Friendly
Easy to Work With
Easy to Onboard
Clean Equipment
Good Delivery Condition
Knowledgeable

Great experience; Easy to setup, strong communication skills and good update department. The driver Louis accepted our tracking app, he PU and DEL on time; Documents were provided at the same moment the driver receives them.
Definitely recommend this carrier and would love to work with them anytime.

Lanes: Winchester, VA to Sauk City, WI
Freight Details: General Freight
Tracking: Offers electronic tracking; Tracking functional

Verified Broker from Indiana

March 12, 2023

“Excellent Tracking service handling”

Timeliness: 10/10
Cleanliness: 10/10
Communication: 10/10

What went well?

On Time Pickup
On Time Delivery
Consistent Tracking
Strong Dispatcher Communication
Strong Driver Communication

For this load the Tracking and active location was always maintained at all times as it was of the utmost importance for our client to know where their loaded was at all times.

Lanes: Chicago, IL to Hastings, NE
Freight Details: General Freight
Tracking: Offers electronic tracking; Tracking functional

Response from Nikola Trajkovic – Paragon Freight Inc

about 1 year ago

Thank you for a good review. We provide asset tracking through our ELD integration and trailer tracking with any of the tracking services including project44, FourKites, Macropoint etc. We also have EDI capabilities and can automatically generate and transmit timestamped reports directly from our TMS. We stand for transparency and absolute visibility of all of our trucks and trailers.