Cloudtrucks LLC logo

Cloudtrucks LLC

Interstate
(15 reviews) 4.2 out of 5
Dallas, TX 75226
USDOT
3300318
Docket
MC1046672

Carrier Ratings

Cleanliness
8.6
Communication
7.7
Timeliness
8.1

Positive Flags

On Time Pickup
11
On Time Delivery
10
Strong Dispatcher Communication
10
Strong Driver Communication
8
Friendly
6
Consistent Tracking
5
Easy to Work With
5
Good Delivery Condition
5
Easy to Onboard
4
Clean Equipment
4
Knowledgeable
3

Negative Flags

Late Delivery
4
Poor Dispatcher Communication
3
Unresponsive
3
Intermittent Tracking
2
Poor Driver Communication
2
Late Pickup
1
Fraud
1

Overview

The leading technology & service provider for trucking entrepreneurs

Fleet Details

Type Tractors Trailers Trucks
Owned 0 0 0
Leased 240 250 0

Freight

  • General Freight
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Intermodal Containers
  • Commodities Dry Bulk
  • Beverages
  • Paper Products
  • Construction

Truck Types

  • Container
  • Dry Van
  • Flatbed
  • Power Only

Shipment Types

  • Partial Truckload
  • Full Truckload
MCS-150 Mileage
20,000,000 (2023)
Electronic Tracking
57% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Cloudtrucks LLC

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 01/21/2020 (4 years, 3 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 494 91 137 4.65 41.6%
Unsafe Driving 102 35 0 2.61 36.6%
Hours of Service Compliance 219 84 57 1.02 43.9%
Driver Fitness 13 3 10 0.09 10.8%
Controlled Substances 3 3 3 0.04 7%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 1 1
Injuries 1 2 5 8
Tow-away 3 4 16 23
Crash Reports 3 4 16 23

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 927 67 7.23% 6.67%
Vehicle 481 106 22.04% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Accredited Surety And Casualty Company, Inc.
Policy limit
$750,000
Policy number
1BWHTX1901288981-00
Effective date
06/01/2023
Address
4798 New Broad Street, Suite 200, Orlando, FL, US, 32814
Phone
+1-407-629-2131

Showing 15 of 15 Reviews Clear Filters
OR

Verified Broker from Oregon

June 09, 2023

“DNU Carrier”

Timeliness
1/10
Cleanliness
1/10
Communication
1/10

What went poorly?
  • Late Delivery
  • Intermittent Tracking
  • Poor Dispatcher Communication
  • Poor Driver Communication
  • Unresponsive

Carrier took an overnight run. Loaded 8/23, disappeared for a week. Come to find out, Cloud Trucking is an uber delivery app that Trucking Companies can use. They are not an actual carrier. Lots of discrepancies in regards to them having multiple trucks but insurance only insures 1 VIN. Big Red Flags


Lanes
Blytheville, AR to Keene, ND
Freight Details
General Freight
Tracking
Did not use electronic tracking
SC

Verified Broker from South Carolina

June 09, 2023

“Full Truckload from Richburg, SC to Hamptonville, NC”

Timeliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Friendly

Very friendly and pretty easy to work with since they were pretty quick with the set up packages. Had a fair rate and were able to pickup and deliver the product on time without any issues!


Lanes
Richburg, SC to Hamptonville, NC
Freight Details
Metal: Sheets, Coils, Rolls
Tracking
Did not use electronic tracking
IN

Verified Broker from Indiana

May 12, 2023

“Full Truckload from Katy, TX to Chester, VA”

Timeliness
4/10
Cleanliness
7/10
Communication
1/10

What went poorly?
  • Late Delivery
  • Fraud

Carrier is essentially a dispatch service for smaller owner ops. The times I have used them have varied wildly in service and tracking


Lanes
Katy, TX to Chester, VA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional
GA

Verified Broker from Georgia

September 20, 2022

“Full Truckload from Washington, IN to Holland, MI”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

Likes

Great carrier to work with! They are friendly and quite reliable.

Dislikes

They are a little expensive. But they do a great job.


Lanes
Washington, IN to Holland, MI
Freight Details
General Freight
PA

Verified Broker from Pennsylvania

January 26, 2022

“Full Truckload from Santa Fe Springs, CA to Fort Worth, TX”

Timeliness
8/10
Cleanliness
10/10
Communication
10/10

Likes

Derek in dispatch was great with updates and communication in general.

Dislikes

Driver was a little late for pickup, but did deliver the load as scheduled.


Lanes
Santa Fe Springs, CA to Fort Worth, TX
Freight Details
General Freight
Tracking
Did not use electronic tracking