Cloudtrucks LLC logo

Cloudtrucks LLC

Interstate
(15 reviews) 4.2 out of 5
Dallas, TX 75226
USDOT
3300318
Docket
MC1046672

Carrier Ratings

Cleanliness
8.6
Communication
7.7
Timeliness
8.1

Positive Flags

On Time Pickup
11
On Time Delivery
10
Strong Dispatcher Communication
10
Strong Driver Communication
8
Friendly
6
Consistent Tracking
5
Easy to Work With
5
Good Delivery Condition
5
Easy to Onboard
4
Clean Equipment
4
Knowledgeable
3

Negative Flags

Late Delivery
4
Poor Dispatcher Communication
3
Unresponsive
3
Intermittent Tracking
2
Poor Driver Communication
2
Late Pickup
1
Fraud
1

Overview

The leading technology & service provider for trucking entrepreneurs

Fleet Details

Type Tractors Trailers Trucks
Owned 0 0 0
Leased 240 250 0

Freight

  • General Freight
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Intermodal Containers
  • Commodities Dry Bulk
  • Beverages
  • Paper Products
  • Construction

Truck Types

  • Container
  • Dry Van
  • Flatbed
  • Power Only

Shipment Types

  • Partial Truckload
  • Full Truckload
MCS-150 Mileage
20,000,000 (2023)
Electronic Tracking
57% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Cloudtrucks LLC

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 01/21/2020 (4 years, 3 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 494 91 137 4.65 41.6%
Unsafe Driving 102 35 0 2.61 36.6%
Hours of Service Compliance 219 84 57 1.02 43.9%
Driver Fitness 13 3 10 0.09 10.8%
Controlled Substances 3 3 3 0.04 7%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 1 1
Injuries 1 2 5 8
Tow-away 3 4 16 23
Crash Reports 3 4 16 23

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 927 67 7.23% 6.67%
Vehicle 481 106 22.04% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Accredited Surety And Casualty Company, Inc.
Policy limit
$750,000
Policy number
1BWHTX1901288981-00
Effective date
06/01/2023
Address
4798 New Broad Street, Suite 200, Orlando, FL, US, 32814
Phone
+1-407-629-2131

Showing 5 of 15 Reviews Clear Filters
MW

Mahlon W

April 25, 2024

“Great Carrier!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Great carrier, used for a few dry van loads in March of this year. Did well, offered a live tracking link as well.


Lanes
Oklahoma City, OK to Jacksonville, FL
Freight Details
Building Materials
Tracking
Offers electronic tracking
Tracking functional
MO

Verified Broker from Missouri

October 30, 2023

“Flatbed load”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Good Delivery Condition

This carrier was on time to load, communicated well throughout transit and made delivery without incident. Would definitely use again!


Lanes
Santa Fe, NM to Herlong, CA
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

August 09, 2023

“Great carrier to work with”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Good Delivery Condition

We have used this team a few times recently and they just keep getting better. they have not had any service issues and they are always very responsive. 10/10 would use this team again.


Lanes
Katy, TX to Chester, VA
Freight Details
Household Goods
Tracking
Offers electronic tracking
Tracking functional
NC

Verified Broker from North Carolina

June 23, 2023

“Good carrier, watch out for ID theft though”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Knowledgeable

Good carrier to work with, have used them several times with now issues. However, carrier’s identity has been stolen. The scammers are using the following email in order to steal loads - ben@cloud-trucks.com (carrier’s real domain ends with @cloudtrucks.com). Once the scammers book the load, they rebroker it to a different carrier and the load is then diverted to a warehouse in their network.


Lanes
Leominster, MA to Miami, FL
Monaca, PA to Lumberton, NC
Lubbock, TX to Pearce, AZ
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

June 15, 2023

“Full Truckload from Katy, TX to Chester, VA”

Timeliness
1/10
Cleanliness
3/10
Communication
1/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable
What went poorly?
  • Late Pickup
  • Late Delivery
  • Intermittent Tracking
  • Poor Dispatcher Communication
  • Poor Driver Communication
  • Unresponsive

Carrier Delivered a load 3 days late, gave false updates, and refused to let us repower the trailer that was 5 miles from delivery


Lanes
Katy, TX to Chester, VA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional

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