Always There Express Corporation
- USDOT
- 1980879
- Docket
- MC803917
- Website
- Always There Express Corporation
Carrier Ratings
- Cleanliness
-
9.6
- Communication
-
9.4
- Timeliness
-
9.4
Positive Flags
- On Time Pickup
- 7
- On Time Delivery
- 7
- Strong Dispatcher Communication
- 7
- Easy to Work With
- 6
- Good Delivery Condition
- 6
- Consistent Tracking
- 5
- Strong Driver Communication
- 5
- Friendly
- 3
- Easy to Onboard
- 2
- Clean Equipment
- 2
- Knowledgeable
- 2
Negative Flags
- Intermittent Tracking
- 1
Overview
Always There Express is devoted to providing customer-driven transportation solutions. The difference between Always There Express and other logistic companies is that we, first of all, strive to know about you and your company in general for providing the most relevant service. Our personal involvement and global network ensure that your shipments will meet all regional, national, and international regulations to help minimize delays and maximize productivity. At Always There Express a representative will personally manage your shipment every step of the way, and also handle any issues that may arise. We stand by our word and guarantee the best customer service. Talk to a representative today if you have any questions.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 97 | 120 | 0 |
| Leased | 0 | 0 | 0 |
Freight
- General Freight
Truck Types
- Dry Van
Shipment Types
- Full Truckload
- MCS-150 Mileage
- 6,847,000 (2022)
- Electronic Tracking
- 67% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Always There Express Corporation
Compliance
Authorizations
- FMCSA authority status
- Common Active — 10/29/2012 (11 years, 5 months)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 42 | 13 | 19 | 2.76 | 22.9% |
| Unsafe Driving | 40 | 12 | 0 | 3.24 | 43.5% |
| Hours of Service Compliance | 13 | 3 | 3 | 0.19 | 10.1% |
| Driver Fitness | 1 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 6 | 6 |
| Tow-away | 3 | 1 | 2 | 6 |
| Crash Reports | 3 | 1 | 2 | 6 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 229 | 3 | 1.31% | 6.67% |
| Vehicle | 91 | 20 | 21.98% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Transverse Insurance Company
- Policy limit
- $750,000
- Policy number
- TI TS CA0001505 01
- Effective date
- 10/22/2023
- Address
- 15 Independence Blvd., Suite 430, Warren, NJ, US, 07059
- Phone
- +1-609-250-7841
Verified Broker from Ohio
“Full Truckload from Bay Springs, MS to Decatur, IL”
- Timeliness
- 9/10
- Cleanliness
- 8/10
- Communication
- 8/10
- On Time Pickup
- On Time Delivery
- Strong Dispatcher Communication
- Strong Driver Communication
- Easy to Work With
- Good Delivery Condition
- Intermittent Tracking
Good carrier, ran into a cpl issues w/spotty tracking but they worked quickly to rectify when they could and kept us updated w/current locations. Priced competitively, clean bills.
- Lanes
- Bay Springs, MS to Decatur, IL
- La Crosse, WI to Bolingbrook, IL
- Freight Details
- General Freight
- Beverages
- Tracking
- Offers electronic tracking
- Tracking not functional
Verified Broker from Ohio
“Great communication”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
- Good Delivery Condition
This team was very easy to work with. Dispatch made sure to provide driver info once booking the load and got them on tracking. They arrived on time for both sides and had no issues. The best thing about working with them is their communication. Step above the rest!
- Lanes
- Moorefield, WV to Kansas City, MO
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Ohio
“Full Truckload from Reinbeck, IA to York, NE”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
Overall experience with this carrier was great. Both driver and dispatcher provide strong and great communication about the load when needed. Driver consistently tracked during the entire haul with no issues. Very punctual to pick and delivery appointments.
- Lanes
- Reinbeck, IA to York, NE
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Florida
“Full Truckload from Louisville, KY to Chicago, IL”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
- Good Delivery Condition
- Knowledgeable
Always There Express has been a great freight partner for us on dry van loads. Always courteous with our shippers, good communication and driver tracking. Always on time at shipper and receiver. They are a consistent and reliable carrier.
- Lanes
- Louisville, KY to Chicago, IL
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Pennsylvania
“Full Truckload from Norfolk, VA to Sharon, PA”
- Timeliness
- 9/10
- Cleanliness
- 9/10
- Communication
- 9/10
- On Time Pickup
- On Time Delivery
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Good Delivery Condition
- Knowledgeable
The carrier is great at keeping us updated. They picked and delivered on time and there were no issues.
- Lanes
- Norfolk, VA to Sharon, PA
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Cleanliness
-
9.6
- Communication
-
9.4
- Timeliness
-
9.4
Positive Flags
- On Time Pickup
- 7
- On Time Delivery
- 7
- Strong Dispatcher Communication
- 7
- Easy to Work With
- 6
- Good Delivery Condition
- 6
- Consistent Tracking
- 5
- Strong Driver Communication
- 5
- Friendly
- 3
- Easy to Onboard
- 2
- Clean Equipment
- 2
- Knowledgeable
- 2
Negative Flags
- Intermittent Tracking
- 1
