Always There Express Corporation
- USDOT
- 1980879
- Docket
- MC803917
- Website
- Always There Express Corporation
Carrier Ratings
- Cleanliness
-
9.6
- Communication
-
9.4
- Timeliness
-
9.4
Positive Flags
- On Time Pickup
- 7
- On Time Delivery
- 7
- Strong Dispatcher Communication
- 7
- Easy to Work With
- 6
- Good Delivery Condition
- 6
- Consistent Tracking
- 5
- Strong Driver Communication
- 5
- Friendly
- 3
- Easy to Onboard
- 2
- Clean Equipment
- 2
- Knowledgeable
- 2
Negative Flags
- Intermittent Tracking
- 1
Overview
Always There Express is devoted to providing customer-driven transportation solutions. The difference between Always There Express and other logistic companies is that we, first of all, strive to know about you and your company in general for providing the most relevant service. Our personal involvement and global network ensure that your shipments will meet all regional, national, and international regulations to help minimize delays and maximize productivity. At Always There Express a representative will personally manage your shipment every step of the way, and also handle any issues that may arise. We stand by our word and guarantee the best customer service. Talk to a representative today if you have any questions.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 97 | 120 | 0 |
| Leased | 0 | 0 | 0 |
Freight
- General Freight
Truck Types
- Dry Van
Shipment Types
- Full Truckload
- MCS-150 Mileage
- 6,847,000 (2022)
- Electronic Tracking
- 67% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Always There Express Corporation
Compliance
Authorizations
- FMCSA authority status
- Common Active — 10/29/2012 (11 years, 6 months)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 42 | 13 | 19 | 2.56 | 21% |
| Unsafe Driving | 42 | 12 | 0 | 3.31 | 43.9% |
| Hours of Service Compliance | 14 | 4 | 4 | 0.26 | 14.4% |
| Driver Fitness | 1 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 6 | 6 |
| Tow-away | 4 | 1 | 2 | 7 |
| Crash Reports | 4 | 1 | 2 | 7 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 232 | 4 | 1.72% | 6.67% |
| Vehicle | 92 | 20 | 21.74% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Transverse Insurance Company
- Policy limit
- $750,000
- Policy number
- TI TS CA0001505 01
- Effective date
- 10/22/2023
Verified Broker from Indiana
“Solid Carrier Overall”
- Timeliness
- 9/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
- Clean Equipment
- Good Delivery Condition
Good experience with this carrier. Runs mainly Midwest, south, southeast, and Northwest quadrants of the US
- Lanes
- Augusta, GA to Fort Smith, AR
- Albion, IN to Joliet, IL
- Baton Rouge, LA to Chicago, IL
- Fargo, ND to Butte, MT
- Richmond, VA to Sturgis, MI
- Mosinee, WI to Valley, NE
- Freight Details
- General Freight
- Household Goods
- Building Materials
- Commodities Dry Bulk
- Beverages
- Paper Products
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Ohio
“Good carrier”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Good Delivery Condition
great carrier, their service was very good, the delivery was on time, we recommend it
- Lanes
- Kingsport, TN to Woodville, WI
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Utah
“Full Truckload from Roanoke, TX to Chattanooga, TN”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- Likes
Andrea offered a very competitive rate on this shipment and made sure everything went smoothly.
- Dislikes
We did not have any issues with this carrier, other than we were provided with the incorrect driver information but that was remedied shortly after booking.
- Lanes
- Roanoke, TX to Chattanooga, TN
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Verified Broker from Ohio
“Full Truckload from Walton, KY to Lancaster, TX”
- Timeliness
- 8/10
- Cleanliness
- 9/10
- Communication
- 8/10
- Likes
Carrier did a great job making on time clean delivery, they were a little behind for pick up but didn't effect the load
- Dislikes
Carrier would do well to improve and let people know when they are running behind also to send paperwork
- Lanes
- Walton, KY to Lancaster, TX
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Cleanliness
-
9.6
- Communication
-
9.4
- Timeliness
-
9.4
Positive Flags
- On Time Pickup
- 7
- On Time Delivery
- 7
- Strong Dispatcher Communication
- 7
- Easy to Work With
- 6
- Good Delivery Condition
- 6
- Consistent Tracking
- 5
- Strong Driver Communication
- 5
- Friendly
- 3
- Easy to Onboard
- 2
- Clean Equipment
- 2
- Knowledgeable
- 2
Negative Flags
- Intermittent Tracking
- 1
