Always There Express Corporation logo

Always There Express Corporation

Unclaimed
Interstate
(9 reviews) 4.8 out of 5
Romeoville, IL 60446
USDOT
1980879
Docket
MC803917

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Carrier Ratings

Cleanliness
9.6
Communication
9.4
Timeliness
9.4

Positive Flags

On Time Pickup
7
On Time Delivery
7
Strong Dispatcher Communication
7
Easy to Work With
6
Good Delivery Condition
6
Consistent Tracking
5
Strong Driver Communication
5
Friendly
3
Easy to Onboard
2
Clean Equipment
2
Knowledgeable
2

Negative Flags

Intermittent Tracking
1

Overview

Always There Express is devoted to providing customer-driven transportation solutions. The difference between Always There Express and other logistic companies is that we, first of all, strive to know about you and your company in general for providing the most relevant service. Our personal involvement and global network ensure that your shipments will meet all regional, national, and international regulations to help minimize delays and maximize productivity. At Always There Express a representative will personally manage your shipment every step of the way, and also handle any issues that may arise. We stand by our word and guarantee the best customer service. Talk to a representative today if you have any questions.

Fleet Details

Type Tractors Trailers Trucks
Owned 97 120 0
Leased 0 0 0

Freight

  • General Freight

Truck Types

  • Dry Van

Shipment Types

  • Full Truckload
MCS-150 Mileage
6,847,000 (2022)
Electronic Tracking
67% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Always There Express Corporation

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 10/29/2012 (11 years, 6 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 42 13 19 2.56 21%
Unsafe Driving 42 12 0 3.31 43.9%
Hours of Service Compliance 14 4 4 0.26 14.4%
Driver Fitness 1 0 0 0 0%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 6 6
Tow-away 4 1 2 7
Crash Reports 4 1 2 7

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 232 4 1.72% 6.67%
Vehicle 92 20 21.74% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Transverse Insurance Company
Policy limit
$750,000
Policy number
TI TS CA0001505 01
Effective date
10/22/2023

Showing 1 of 9 Reviews Clear Filters
OH

Verified Broker from Ohio

March 15, 2024

“Full Truckload from Bay Springs, MS to Decatur, IL”

Timeliness
9/10
Cleanliness
8/10
Communication
8/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Good Delivery Condition
What went poorly?
  • Intermittent Tracking

Good carrier, ran into a cpl issues w/spotty tracking but they worked quickly to rectify when they could and kept us updated w/current locations. Priced competitively, clean bills.


Lanes
Bay Springs, MS to Decatur, IL
La Crosse, WI to Bolingbrook, IL
Freight Details
General Freight
Beverages
Tracking
Offers electronic tracking
Tracking not functional
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