Fords Fast Freight Logistics LLC

3rd load with this broker, worst experience yet, never seen broker not care so much. Simple ignorance. Day 3 stuck, still can't get empty - 2 pallets were rejected, and the broker told us to dispose of them ourselves and provide a disposal receipt/affidavit of destruction, with no further instruction of where and who pays for it. Per broker "other carriers dispose of it for free and provide free receipts" - destroying freight that isn't ours apparently our problem.

Communication is also a mess: up to 4 people reply on the same thread, roughly every 2 hours, no clear point of contact, every time we call 10-15 minutes on hold, and they simply don't want to talk or resolve issues.

Be aware: rejected/ expired freight with this broker becomes entirely your cost and liability to resolve, with slow, disorganized communication throughout. Previous load legitimate detention requests were simply ignored and never paid.
Never had to deal with such an ignorant broker. On the 2nd day they reply with 2 words "donate it"

Lanes

Frankfort, IN to Green Bay, WI

Freight Details

General Freight