White Dove Logistics LLC logo

White Dove Logistics LLC

Interstate
(3 reviews) 2.8 out of 5
Pflugerville, TX 78660
USDOT
2939026
Docket
MC993601

Carrier Ratings

Cleanliness
7.0
Communication
4.0
Timeliness
6.3

Positive Flags

On Time Delivery
1
Consistent Tracking
1
Strong Dispatcher Communication
1
Strong Driver Communication
1
Clean Equipment
1
Knowledgeable
1

Negative Flags

Unresponsive
2
Late Pickup
1
Late Delivery
1
Intermittent Tracking
1
Poor Driver Communication
1
Fraud
1
Refusal to Release Load
1

Overview

Today, White Dove Logistics is still family owned and operated. They are proud to be able to meet the demands of their customers supply chain necessities all throughout Texas and surrounding states.
Whether it is time-sensitive or a dedicated service, dry goods or hazardous materials, they have a tailored service to find the solution that best fits your needs. No matter the industry, we’ll treat your cargo with the reliability and respect that it deserves.

Fleet Details

Type Tractors Trailers Trucks
Owned 2 5 0
Leased 0 0 0

Freight

  • General Freight

Truck Types

  • Dry Van
  • Power Only

Shipment Types

  • Partial Truckload
  • Full Truckload
MCS-150 Mileage
300,000 (2024)
Electronic Tracking
67% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by White Dove Logistics LLC

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 11/04/2016 (7 years, 5 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 4 1 1 7.6 62.7%
Unsafe Driving 0 0 0 0 0%
Hours of Service Compliance 0 0 0 0 0%
Driver Fitness 0 0 0 0 0%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 0 0 0
Crash Reports 0 0 0 0

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 4 0 0% 6.67%
Vehicle 3 1 33.33% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Progressive County Mutual
Policy limit
$750,000
Policy number
CA974392868
Effective date
10/27/2023
Address
P.O. Box 94739, Cleveland, OH, US, 44101
Phone
+1-800-444-4487

Showing 3 of 3 Reviews Clear Filters
CD

Carlos Andres D

April 03, 2024

“DON'T BOOK LOADS WITH THEM”

Timeliness
1/10
Cleanliness
1/10
Communication
1/10

What went poorly?
  • Unresponsive
  • Fraud
  • Refusal to Release Load

THE DISPATCHER ALWAYS WANT TO TAKE ADVANTAGE OF ALL THE SITUATIONS, THEY ARE CALLING MY CUSTOMER DIRECTLY ASKING FOR MORE MONEY, HE SIGN THE RATECON WITH $150 LAYOVER PER DAY AND NOW HE IS ASKING FOR $500 PER DAY, THEY ARE VERY DISRESPECTFUL AND RUDE, **DON'T BOOK WITH THEM IF YOU DON'T WANT TO BE IN TROUBLE WITH YUOT CUSTOMER**


Lanes
El Paso, TX to Shelbyville, KY
Freight Details
General Freight
Tracking
Did not use electronic tracking
IN

Verified Broker from Indiana

February 11, 2023

“always keep profesional during the tracing of this load”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Clean Equipment
  • Knowledgeable

they hauled this truck load with no fail, there were some issues but we addresses them properly


Lanes
Geismar, LA to Palmyra, MO
Freight Details
General Freight
Household Goods
Metal: Sheets, Coils, Rolls
Driveaway / Towaway
Logs, Poles, Beams, Lumber
Building Materials
Mobile Homes
Livestock
Grain, Feed, Hay
Meat
Garbage, Refuse, Trash
U.S. Mail
Chemicals
Refrigerated Food
Utility
Tracking
Offers electronic tracking
Tracking functional
ED
Response from Eli Diaz – White Dove Logistics LLC
29 days ago
Thank you for your kind words. We strive to provide a quality transportation service that will speak for itself and your words prove that. Thanks Again.
IN

Verified Broker from Indiana

December 21, 2022

“Super rude driver”

Timeliness
8/10
Cleanliness
10/10
Communication
1/10

What went poorly?
  • Late Pickup
  • Late Delivery
  • Intermittent Tracking
  • Poor Driver Communication
  • Unresponsive

Driver was very rude and refused to give information. Was very difficult to get information from him. Was not tracking good and he was very disrespectful, even insulted us.


Lanes
Geismar, LA to Palmyra, MO
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional
ED
Response from Eli Diaz – White Dove Logistics LLC
29 days ago
This is an unfortunate situation that took place with the driver. As we know drivers have the full grunt of the work on their shoulders and things go wrong sometimes on the road. We did reach out to driver to speak with him and make sure he was ok. He had family issues that week and was unable to make it home. Nonetheless, we emphasize our dedication to professionalism and corrected the situation accordingly. So much so that we continued booking these loads with this brokerage and got a great review from them a couple months later.

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