White Arrow LLC
- USDOT
- 577394
- Docket
- MC281042
- Website
- White Arrow LLC
Carrier Ratings
- Cleanliness
-
1.0
- Communication
-
1.0
- Timeliness
-
1.0
Negative Flags
- Late Delivery
- 1
- Poor Dispatcher Communication
- 1
- Poor Driver Communication
- 1
- Unresponsive
- 1
- Fraud
- 1
Overview
The customer has access to the tracking and temperature history of each shipment. The power of Archer, our TMS, is accessible via an elegant and efficient user interface.
The mobile apps are notification ready, you are alerted as soon as an important event occurs.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 388 | 548 | 0 |
| Leased | 0 | 0 | 0 |
Freight
- General Freight
- Household Goods
- Fresh Produce
- Intermodal Containers
- Refrigerated Food
- Beverages
- Paper Products
Truck Types
- Dry Van
- Reefer
Shipment Types
- Less than Truckload
- Full Truckload
- MCS-150 Mileage
- 26,433,134 (2022)
- Electronic Tracking
- 0% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by White Arrow LLC
Compliance
Authorizations
- FMCSA authority status
- Common Active — 03/20/2002 (22 years, 1 month)
- Contract Active — 03/20/2002 (22 years, 1 month)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 42 | 7 | 21 | 4.43 | 40% |
| Unsafe Driving | 1 | 0 | 0 | 0.03 | 0.1% |
| Hours of Service Compliance | 3 | 0 | 0 | 0.16 | 8.4% |
| Driver Fitness | 1 | 0 | 1 | 0.06 | 6.7% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 0 | 2 | 2 | 4 |
| Crash Reports | 0 | 2 | 2 | 4 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 64 | 1 | 1.56% | 6.67% |
| Vehicle | 50 | 15 | 30% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Zurich American Insurance Company
- Policy limit
- $1,000,000
- Policy number
- BAP 0381736
- Effective date
- 07/01/2015
- Address
- 1299 Zurich Way, Schaumburg, IL, US,
- Phone
- +1-800-821-4635
- Insurance type
- Cargo
- Company name
- Hanover Insurance Co.
- Policy limit
- $0
- Policy number
- IHZ 5287919
- Effective date
- 04/11/2009
- Address
- 100 North Parkway, Worcester, MA, US, 01605
- Phone
- +1-508-853-7200
David B
“CARRIER PUTS YOUR SHIPMENTS ON THE RAIL *****”
- Timeliness
- 1/10
- Cleanliness
- 1/10
- Communication
- 1/10
- Late Delivery
- Poor Dispatcher Communication
- Poor Driver Communication
- Unresponsive
- Fraud
I booked a load with these clowns years ago, Kareem they said they would have my freight from CA TO CT 5-6 days, took 3 weeks to deliver, excuse after excuse, they claimed delay was to cross docking my freight, I never wanted that type of service, I called there cs girls and they messed up in talking to me, they said that was delayed to rail yard, I never wanted my freight to be on the rail and deliver two weeks late, who does that, says they have truck then puts the freight on the rail, Stay away from this company, so many excuses on the freight that left me so angry, stay away from these clowns, they were so late in responding as well,
- Lanes
- Compton, CA to Pawcatuck, CT
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Cleanliness
-
1.0
- Communication
-
1.0
- Timeliness
-
1.0
Negative Flags
- Late Delivery
- 1
- Poor Dispatcher Communication
- 1
- Poor Driver Communication
- 1
- Unresponsive
- 1
- Fraud
- 1
