United Van Lines
- USDOT
- 77949
- Docket
- MC067234, FF009300
- Website
- United Van Lines
Carrier Ratings
- Cleanliness
-
8.8
- Communication
-
9.5
- Timeliness
-
9.5
Positive Flags
- On Time Pickup
- 2
- On Time Delivery
- 2
- Consistent Tracking
- 1
- Strong Dispatcher Communication
- 1
- Easy to Work With
- 1
- Good Delivery Condition
- 1
Negative Flags
- Intermittent Tracking
- 1
- Poor Driver Communication
- 1
Related Carriers
This carrier shares contact information with the following carriers:
Overview
United Van Lines is America's #1 Mover®. It's a position we take great pride in because it came about by truly serving our customers like no other van line in the industry. It's a position that we maintain because we know our customers expect nothing but the best from United and it’s what we strive for.
Our network of more than 300 agent locations allows us to blanket the country with long distance movers, serving nearly every city and small town across America with the best moving and storage services available.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 0 | 73 | 0 |
| Leased | 2507 | 4229 | 2157 |
Freight
- General Freight
- Household Goods
- Motor Vehicles
Truck Types
- Auto Carrier
- Flatbed
Shipment Types
- Less than Truckload
- Full Truckload
- MCS-150 Mileage
- 103,665,757 (2021)
- Electronic Tracking
- 50% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by United Van Lines
Compliance
Authorizations
- FMCSA authority status
- Common Active — 09/14/1989 (34 years, 8 months)
- Contract Active
- Contract Active — 05/14/2010 (14 years, 4 days)
- Carrier operation
- Interstate
- Hazmat
- Cargo authorization
- Property
- Household
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 1281 | 230 | 388 | 4.51 | 40.8% |
| Unsafe Driving | 335 | 144 | 0 | 0.63 | 7.9% |
| Hours of Service Compliance | 417 | 82 | 57 | 0.53 | 26.9% |
| Driver Fitness | 53 | 29 | 37 | 0.14 | 16.9% |
| Controlled Substances | 11 | 6 | 11 | 0.02 | 2.9% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 7 | 6 | 23 | 36 |
| Tow-away | 14 | 21 | 39 | 74 |
| Crash Reports | 15 | 23 | 42 | 80 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 2327 | 94 | 4.04% | 6.67% |
| Vehicle | 1350 | 321 | 23.78% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Vanliner Insurance Company
- Policy limit
- $1,000,000
- Policy number
- TRV5073400
- Effective date
- 12/01/2011
- Insurance type
- BIPD (Primary)
- Company name
- Vanliner Insurance Company
- Policy limit
- $1,000,000
- Policy number
- MRV 5073400-05
- Effective date
- 12/01/2016
- Insurance type
- Cargo
- Company name
- Indemnity Insurance Co. Of North America
- Policy limit
- $0
- Policy number
- 484816
- Effective date
- 03/08/2010
- Insurance type
- Surety Bond
- Company name
- Travelers Casualty & Surety Co. Of America
- Policy limit
- $0
- Policy number
- 105992979
- Effective date
- 10/01/2013
- Insurance type
- Cargo
- Company name
- Indemnity Insurance Co. Of North America
- Policy limit
- $0
- Policy number
- 484816
- Effective date
- 05/01/2009
- Insurance type
- Surety Bond
- Company name
- Travelers Casualty & Surety Co. Of America
- Policy limit
- $0
- Policy number
- 105992979
- Effective date
- 10/01/2013
Verified Broker from Ohio
“Good team, good rates”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
- Good Delivery Condition
This team came in with a solid offer that was hard to turn away. We are lucky they did, because they ran the load well and for a great rate. It has been some time since we have worked with them, but would book with them again.
- Lanes
- Vacaville, CA to Seymour, IN
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Full Truckload from Pharr, TX to Auburn, WA”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Intermittent Tracking
- Poor Driver Communication
This carrier is okay, the have a gap for improvement in the communication, as the tracking was not consistent and they didn't have a strong communication on email or text messages. Apart from that, I would use them again.
- Lanes
- Pharr, TX to Auburn, WA
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking not functional
Carrier Ratings
- Cleanliness
-
8.8
- Communication
-
9.5
- Timeliness
-
9.5
Positive Flags
- On Time Pickup
- 2
- On Time Delivery
- 2
- Consistent Tracking
- 1
- Strong Dispatcher Communication
- 1
- Easy to Work With
- 1
- Good Delivery Condition
- 1
Negative Flags
- Intermittent Tracking
- 1
- Poor Driver Communication
- 1
Related Carriers
This carrier shares contact information with the following carriers:
