Double Brokering
This carrier has been flagged in a review as having double brokered: Read Review(s)
SSP Truck Line Inc logo

SSP Truck Line Inc

Unclaimed
Interstate
(6 reviews) 4.3 out of 5
Milton, ON L9T 5E5
USDOT
2823785
Docket
MC942077

Do you work for SSP Truck Line Inc?

Carrier Ratings

Cleanliness
8.5
Communication
8.5
Timeliness
8.5

Positive Flags

On Time Pickup
2
On Time Delivery
2
Easy to Work With
2
Consistent Tracking
1
Strong Dispatcher Communication
1
Strong Driver Communication
1
Good Delivery Condition
1

Negative Flags

Late Delivery
1
Intermittent Tracking
1
Poor Dispatcher Communication
1
Poor Driver Communication
1
Unresponsive
1
Double Brokering
1

Overview

SSP Group of Companies is an asset-based company providing quality solutions to the markets we serve. In business, we have grown to be a leader in both domestic and International transportation.

From humble beginnings 15 years ago, SSP Group of Companies was built on the principles of hard work, integrity and a strong desire to succeed – values which remain with us today.

Fleet Details

Type Tractors Trailers Trucks
Owned 38 200 0
Leased 44 90 0

Freight

  • General Freight
  • Household Goods
  • Metal: Sheets, Coils, Rolls
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Machinery, Large Objects
  • Fresh Produce
  • Meat
  • Refrigerated Food
  • Paper Products
  • Construction

Truck Types

  • Lowboy
  • Dry Van
  • Reefer
  • Auto Carrier
  • Oversized
  • Flatbed
  • Step Deck

Shipment Types

  • Full Truckload
  • Less than Truckload
MCS-150 Mileage
6,639,684 (2021)
Electronic Tracking
17% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by SSP Truck Line Inc

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Common Active — 12/21/2015 (8 years, 5 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 40 5 10 2.92 23.7%
Unsafe Driving 19 8 0 2.28 32.3%
Hours of Service Compliance 8 5 1 0.27 14.8%
Driver Fitness 0 0 0 0 0%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 1 0 2 3
Tow-away 2 0 2 4
Crash Reports 2 0 2 4

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 106 1 0.94% 6.67%
Vehicle 53 9 16.98% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Ace American Insurance Company
Policy limit
$1,000,000
Policy number
CAC330111
Effective date
12/31/2023

Showing 1 of 6 Reviews Clear Filters
KW

Kris W

May 17, 2024

“Double Brokered Load”

Timeliness
1/10
Cleanliness
1/10
Communication
1/10

What went poorly?
  • Late Delivery
  • Intermittent Tracking
  • Poor Dispatcher Communication
  • Poor Driver Communication
  • Unresponsive
  • Double Brokering

DO NOT USE - SSP picked up a load in Houston on 05/09 and said they would deliver on 05/13 as they would cross the border over the weekend. On Monday we find out the carrier actually had not left the US yet and the driver had only driven 300 miles since he picked the load up. The carrier reassured us they would have the load delivered on Wednesday. On Wednesday, more excuses and difficulties getting ahold of anyone to get answers. Thursday even more excuses to the point we would call their dispatch and get bounced around from dispatcher to dispatcher with no answers. Every time we turn around, they give nothing but excuses and apologies for the miscommunication and delays but no straight answers. Finally, Thursday at 6pm the driver shows up to deliver our shipment and the carrier delivering our load is not the carrier that picked up our load, New England Steel Haulers was the carrier that delivered. On top of that the load was loaded on the rear of a stepdeck trailer and when it arrived in Ottawa it was loaded on the front of a flatbed trailer and the shipment had damage to it when they transloaded the load. No wonder we had problems getting ahold of the driver, dispatchers, and getting false stories because SSP Double Brokered our load to New England Steel Haulers without our approval of knowledge. This carrier is not worth the headaches we had to go through just to try and get simple updates from them.


Lanes
Houston, TX to Ottawa, ON
Freight Details
General Freight
Tracking
Did not use electronic tracking
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