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Saia LTL Freight
- USDOT
- 29124
- Docket
- MC087511
- Website
- Saia LTL Freight
Carrier Ratings
- Quality of Equipment
-
7.5
- Communication
-
7.3
- Timeliness
-
7.5
Positive Flags
- On Time Pickup
- 2
- On Time Delivery
- 2
- Consistent Tracking
- 2
- Friendly
- 2
- Strong Dispatcher Communication
- 1
- Easy to Work With
- 1
- Good Delivery Condition
- 1
- Knowledgeable
- 1
Negative Flags
- Late Delivery
- 1
They are very attentive, great to work with, always answers the phone no matter what time of day. We have never had any issues since we began working with them 5 years ago.
Overview
Saia LTL Freight's dependable one, two and three-day direct service accelerates your delivery cycle, enabling you to leverage the speed of just-in-time distribution and the power of a competitive edge. Our direct service area features nearly 160 terminals, delivering more than 26,000 shipments a day - one shipment at a time.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 6086 | 21360 | 91 |
| Leased | 0 | 0 | 0 |
Freight
- General Freight
- Chemicals
- Beverages
- Paper Products
- Farm Supplies
- Construction
Truck Types
- Dry Van
Shipment Types
- Less than Truckload
Specialized Services
- Cross-Border
- Consolidation
- Hazardous Materials
- MCS-150 Mileage
- 440,409,111 (2023)
- Electronic Tracking
- 25% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Saia LTL Freight
Compliance
Authorizations
- FMCSA authority status
- Common Active — 04/17/2007 (17 years, 9 months)
- Contract Active — 04/17/2007 (17 years, 9 months)
- Carrier operation
- Interstate
- Hazmat
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 1379 | 120 | 415 | 2.3 | 18.4% |
| Unsafe Driving | 317 | 74 | 0 | 0.43 | 5% |
| Hours of Service Compliance | 160 | 18 | 2 | 0.08 | 3.8% |
| Driver Fitness | 28 | 18 | 22 | 0.05 | 5.2% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 5 | 1 | 8 | 14 |
| Injuries | 30 | 46 | 85 | 161 |
| Tow-away | 79 | 106 | 177 | 362 |
| Crash Reports | 82 | 107 | 183 | 372 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 3738 | 24 | 0.64% | 6.67% |
| Vehicle | 2719 | 411 | 15.12% | 22.26% |
Insurance Coverage
- Insurance Type
- BIPD (Excess)
- Company Name
- American Automobile Insurance Company
- Policy Limit
- $5,000,000
- Policy Number
- U5Z00011181
- Effective Date
- 03/01/2018
- Insurance Type
- BIPD
- Company Name
- Liberty Mutual Insurance Co.
- Policy Number
- 016052736
- Effective Date
- 02/16/2021
Bond Coverage
- Bond Type
- Surety Bond
- Company Name
- Fidelity & Deposit Co. Of Maryland
- Policy Number
- LPM8748431
- Effective Date
- 02/26/2021
SANTIAGO D - Verified Broker
“Less than Truckload from Gurnee, IL to Pennsauken, NJ”
- Timeliness
- 10/10
- Quality of Equipment
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Friendly
I love using this carrier company, it is one of the best LTL options for my customers. They always provided strong communication with a customer service team available in Spanish. Tracking is very simple using the PRO# and/or pick up number
- Lanes
- Gurnee, IL to Pennsauken, NJ
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Daniel B - Verified Broker
“EXTRA CHARGE CARRIER”
- Timeliness
- 1/10
- Quality of Equipment
- 1/10
- Communication
- 1/10
- Late Delivery
I'm not a fan of using SAIA, they tend to be a carrier that is known for extra charges, any time you have a limited access delivery they always add the lift gate charge on the bill, even if the customer has a way to unload the truck, they always never want to admit there error in billing disputes, I stay way from SAIA for my LTL shipments
- Lanes
- Calexico, CA to Mobile, AL
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Luke H - Verified Broker
“Good LTL Carrier”
- Timeliness
- 10/10
- Quality of Equipment
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Friendly
- Easy to Work With
- Good Delivery Condition
- Knowledgeable
We have an account with SAIA and they provide very competitive rates. Great website to use for tracking. Easy to work with if there is a claim situation or disputes.
- Lanes
- Memphis, TN to Canton, MS
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Verified Broker from Ohio
“Less than Truckload from Cincinnati, OH to Ketchikan, AK”
- Timeliness
- 9/10
- Quality of Equipment
- 9/10
- Communication
- 8/10
- Likes
They picked up freight within time frame, got there with no damages or issues.
- Dislikes
They did a good job and will use them for more LTL freight in the future
- Lanes
- Cincinnati, OH to Ketchikan, AK
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Quality of Equipment
-
7.5
- Communication
-
7.3
- Timeliness
-
7.5
Positive Flags
- On Time Pickup
- 2
- On Time Delivery
- 2
- Consistent Tracking
- 2
- Friendly
- 2
- Strong Dispatcher Communication
- 1
- Easy to Work With
- 1
- Good Delivery Condition
- 1
- Knowledgeable
- 1
Negative Flags
- Late Delivery
- 1
