Saia LTL Freight

Unclaimed
Interstate
(5 reviews) 3.9 out of 5
11465 Johns Creek Pkwy Ste 400 Johns Creek, GA US 30097
USDOT
29124
Docket
MC087511

Updated October 31, 2026

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Carrier Ratings

Quality of Equipment
7.6
Communication
7.4
Timeliness
7.6

Positive Flags

Consistent Tracking
3
On Time Pickup
2
On Time Delivery
2
Friendly
2
Strong Dispatcher Communication
1
Easy to Work With
1
Good Delivery Condition
1
Knowledgeable
1

Negative Flags

Late Delivery
1

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Overview

Saia LTL Freight is a 7,428-truck interstate dry van carrier in Duluth, GA. Rated 3.9/5 by 5 shippers. Carrier authority active since Apr 2007 (MC087511, USDOT 29124), satisfactory safety rating, insurance on file. Lanes: Chicago, IL → Miami, FL; Gurnee, IL → Pennsauken, NJ; Calexico, CA → Mobile, AL.

About Saia LTL Freight

Provided by the carrier

Saia LTL Freight's dependable one, two and three-day direct service accelerates your delivery cycle, enabling you to leverage the speed of just-in-time distribution and the power of a competitive edge. Our direct service area features nearly 160 terminals, delivering more than 26,000 shipments a day - one shipment at a time.

Fleet Details

Type Tractors Trailers Trucks
Owned 7273 24477 155
Leased 0 0 0

Freight

  • General Freight
  • Household Goods
  • Metal: Sheets, Coils, Rolls
  • Building Materials
  • Passengers
  • Oilfield Equipment
  • Chemicals
  • Commodities Dry Bulk
  • Beverages
  • Paper Products
  • Farm Supplies
  • Construction

Truck Types

  • Dry Van

Shipment Types

  • Less than Truckload

Specialized Services

  • Cross-Border
  • Hazardous Materials
  • Consolidation
MCS-150 Mileage
496,095,692 (2025)
Electronic Tracking
40% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Saia LTL Freight

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Motor Carrier Active — 04/17/2007 (19 years, 6 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 1257 153 0 2.17 15.1%
Unsafe Driving 282 49 0 0.33 3.6%
Hours of Service Compliance 170 21 0 0.09 5.3%
Driver Fitness 27 15 0 0.05 3.3%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 4 6 10
Injuries 31 44 80 155
Tow-away 0 0 0 0
Crash Reports 47 101 207 355

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 3925 28 0.71% 6.67%
Vehicle 2750 417 15.16% 22.26%

Insurance Coverage

Insurance Type
BIPD (Excess)
Company Name
AMERICAN AUTOMOBILE INSURANCE COMPANY
Policy Limit
$5,000,000
Policy Number
U5Z00011181
Effective Date
03/01/2018

Bond Coverage

Bond Type
Surety Bond
Company Name
Fidelity & Deposit Co. of Maryland
Policy Limit
$75,000
Policy Number
LPM8748431
Effective Date
02/26/2021

Showing 5 of 5 Reviews Clear Filters
DB

David B - Verified Broker

October 31, 2025

“OK CARRIER”

Timeliness
8/10
Quality of Equipment
8/10
Communication
8/10

What went well?
  • Consistent Tracking

Saia is ok carrier to work with, when I work with them, I don’t have any issues with damage freight or huge delays on there ltl shipments. Im not fan how they always like to charge extra on shipments, I have worked with customer for years and I Know they have scales but SAIA like to say the weight is off quite a bit compare to other carriers, there customer isn’t the best if you have to call in, I tend to prefer other carriers if the cost will be an issue.


Lanes
Chicago, IL to Miami, FL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
SD

SANTIAGO D - Verified Broker

May 08, 2024

“Less than Truckload from Gurnee, IL to Pennsauken, NJ”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Friendly

I love using this carrier company, it is one of the best LTL options for my customers. They always provided strong communication with a customer service team available in Spanish. Tracking is very simple using the PRO# and/or pick up number


Lanes
Gurnee, IL to Pennsauken, NJ
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
DB

Daniel B - Verified Broker

June 08, 2023

“EXTRA CHARGE CARRIER”

Timeliness
1/10
Quality of Equipment
1/10
Communication
1/10

What went poorly?
  • Late Delivery

I'm not a fan of using SAIA, they tend to be a carrier that is known for extra charges, any time you have a limited access delivery they always add the lift gate charge on the bill, even if the customer has a way to unload the truck, they always never want to admit there error in billing disputes, I stay way from SAIA for my LTL shipments


Lanes
Calexico, CA to Mobile, AL
Freight Details
General Freight
Tracking
Did not use electronic tracking
LH

Luke H - Verified Broker

April 11, 2023

“Good LTL Carrier”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Good Delivery Condition
  • Knowledgeable

We have an account with SAIA and they provide very competitive rates. Great website to use for tracking. Easy to work with if there is a claim situation or disputes.


Lanes
Memphis, TN to Canton, MS
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

December 05, 2021

“Less than Truckload from Cincinnati, OH to Ketchikan, AK”

Timeliness
9/10
Quality of Equipment
9/10
Communication
8/10

They picked up freight within time frame, got there with no damages or issues.


Lanes
Cincinnati, OH to Ketchikan, AK
Freight Details
General Freight
Tracking
Did not use electronic tracking