Saia Ltl Freight logo

Saia Ltl Freight

Unclaimed
Interstate
(4 reviews) 3.9 out of 5
Duluth, GA 30097
USDOT
29124
Docket
MC087511

Do you work for Saia Ltl Freight?

Carrier Ratings

Cleanliness
7.5
Communication
7.3
Timeliness
7.5

Positive Flags

On Time Pickup
2
On Time Delivery
2
Consistent Tracking
2
Friendly
2
Strong Dispatcher Communication
1
Easy to Work With
1
Good Delivery Condition
1
Knowledgeable
1

Negative Flags

Late Delivery
1

Overview

Saia LTL Freight's dependable one, two and three-day direct service accelerates your delivery cycle, enabling you to leverage the speed of just-in-time distribution and the power of a competitive edge. Our direct service area features nearly 160 terminals, delivering more than 26,000 shipments a day - one shipment at a time.

Fleet Details

Type Tractors Trailers Trucks
Owned 6086 21360 91
Leased 0 0 0

Freight

  • General Freight
  • Chemicals
  • Beverages
  • Paper Products
  • Farm Supplies
  • Construction

Truck Types

  • Dry Van

Shipment Types

  • Less than Truckload
MCS-150 Mileage
440,409,111 (2024)
Electronic Tracking
25% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Saia Ltl Freight

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Common Active — 04/17/2007 (17 years, 1 month)
Contract Active — 04/17/2007 (17 years, 1 month)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 1318 120 384 2.35 19.2%
Unsafe Driving 292 74 0 0.45 5.1%
Hours of Service Compliance 176 16 3 0.09 4.1%
Driver Fitness 33 21 25 0.06 6.7%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 2 6 3 11
Injuries 23 56 61 140
Tow-away 68 85 186 339
Crash Reports 70 88 192 350

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 3500 25 0.71% 6.67%
Vehicle 2613 381 14.58% 22.26%

Insurance Coverage

Insurance type
BIPD (Excess)
Company name
American Automobile Insurance Company
Policy limit
$5,000,000
Policy number
U5Z00011181
Effective date
03/01/2018

Insurance type
Surety Bond
Company name
Fidelity & Deposit Co. Of Maryland
Policy limit
$0
Policy number
LPM8748431
Effective date
02/26/2021

Insurance type
BIPD
Company name
Liberty Mutual Insurance Co.
Policy limit
$0
Policy number
016052736
Effective date
02/16/2021

Showing 4 of 4 Reviews Clear Filters
SD

SANTIAGO D

May 08, 2024

“Less than Truckload from Gurnee, IL to Pennsauken, NJ”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Friendly

I love using this carrier company, it is one of the best LTL options for my customers. They always provided strong communication with a customer service team available in Spanish. Tracking is very simple using the PRO# and/or pick up number


Lanes
Gurnee, IL to Pennsauken, NJ
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
DB

Daniel B

June 08, 2023

“EXTRA CHARGE CARRIER”

Timeliness
1/10
Cleanliness
1/10
Communication
1/10

What went poorly?
  • Late Delivery

I'm not a fan of using SAIA, they tend to be a carrier that is known for extra charges, any time you have a limited access delivery they always add the lift gate charge on the bill, even if the customer has a way to unload the truck, they always never want to admit there error in billing disputes, I stay way from SAIA for my LTL shipments


Lanes
Calexico, CA to Mobile, AL
Freight Details
General Freight
Tracking
Did not use electronic tracking
LH

Luke H

April 11, 2023

“Good LTL Carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Good Delivery Condition
  • Knowledgeable

We have an account with SAIA and they provide very competitive rates. Great website to use for tracking. Easy to work with if there is a claim situation or disputes.


Lanes
Memphis, TN to Canton, MS
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

December 05, 2021

“Less than Truckload from Cincinnati, OH to Ketchikan, AK”

Timeliness
9/10
Cleanliness
9/10
Communication
8/10

Likes

They picked up freight within time frame, got there with no damages or issues.

Dislikes

They did a good job and will use them for more LTL freight in the future


Lanes
Cincinnati, OH to Ketchikan, AK
Freight Details
General Freight
Tracking
Did not use electronic tracking
Fast Lane Delivery Service LLC logo

Fast Lane Delivery Service LLC

Check out Fast Lane Delivery Service LLC

Sponsored