NGK Transport Inc logo
NGK Transport Inc logo

NGK Transport Inc

Interstate
(11 reviews) 4.9 out of 5
Spokane, WA 99224
USDOT
2509534
Docket
MC559090

Carrier Ratings

Cleanliness
9.9
Communication
9.6
Timeliness
9.8

Positive Flags

On Time Pickup
11
On Time Delivery
10
Strong Dispatcher Communication
9
Easy to Work With
9
Good Delivery Condition
8
Consistent Tracking
7
Knowledgeable
6
Strong Driver Communication
5
Friendly
4
Easy to Onboard
4
Clean Equipment
4

Negative Flags

Poor Dispatcher Communication
1

Overview

NGK Transport offers specialized expedited transport services for dry goods, refrigerated products, and flatbed shipments throughout the continental U.S., Canada, and Alaska. With a solid 30-year track record in the logistics field, we pride ourselves on our reliability and professionalism. Our team consists of highly professional and trustworthy drivers dedicated to delivering seamless shipping experiences. Our extensive expertise guarantees the efficient and secure delivery of your goods, emphasizing hassle-free solutions for all our clients.

Fleet Details

Type Tractors Trailers Trucks
Owned 10 10 0
Leased 15 15 0

Freight

  • General Freight
  • Building Materials
  • Fresh Produce
  • U.S. Mail
  • Refrigerated Food
  • Beverages
  • Paper Products
  • Farm Supplies
  • Construction

Truck Types

  • Dry Van
  • Reefer
  • Flatbed
  • Power Only

Shipment Types

  • Less than Truckload
  • Full Truckload
MCS-150 Mileage
974,573 (2023)
Electronic Tracking
73% of reviewers say the carrier uses electronic tracking

Photos


Lanes

This information was provided by NGK Transport Inc

Primary Operating Area Headquarters

Upcoming Capacity


Compliance

Authorizations

FMCSA authority status
Contract Active — 07/18/2014 (9 years, 9 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 27 2 2 4.65 41.5%
Unsafe Driving 5 2 0 1.38 19.8%
Hours of Service Compliance 9 7 1 0.85 37.2%
Driver Fitness 1 1 1 0.08 9.4%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 1 1 0 2
Crash Reports 1 1 0 2

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 71 2 2.82% 6.67%
Vehicle 25 2 8% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Northland Insurance Company
Policy limit
$750,000
Policy number
WF009623
Effective date
07/17/2023

Showing 4 of 11 Reviews Clear Filters
CO

Verified Broker from Colorado

March 14, 2024

“CEO/Owner”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

We've been working with Nick and the NGK Transport crew for a little over 2 years now and they have not only become one of our most trusted business partners in the logistics industry but also great friends. They offer exceptional on-time pickup and delivery service, great communication, and are extremely reliable. We can't recommend their services enough. A+++++


Lanes
Denver, CO to Yakima, WA
Freight Details
General Freight
Fresh Produce
Tracking
Offers electronic tracking
Tracking functional
NK
Response from Nikolay Karpov – NGK Transport Inc
about 2 months ago
Thank you for your kind words and high recommendation! We're thrilled to be both your trusted partner and friend in the logistics world. Looking forward to many more years of collaboration. Nikolay K
Featured Review
OH

Verified Broker from Ohio

December 18, 2023

“Full Truckload from Las Vegas, NV to Hermiston, OR”

Timeliness
9/10
Cleanliness
10/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition

Strong carrier with good communication. Had long loading time with one shipment they ran for us and they were proactive w/telling us it would affect making delivery in time. This allowed us to make arrangements with the customer. Appreciate their honesty and professionalism.


Lanes
Las Vegas, NV to Hermiston, OR
Las Vegas, NV to Grantsville, UT
Spokane, WA to Seattle, WA
Freight Details
General Freight
Refrigerated Food
Tracking
Offers electronic tracking
Tracking functional
NK
Response from Nikolay Karpov – NGK Transport Inc
5 months ago
Thank you for acknowledging our strong communication and professionalism. We're glad our proactive approach in informing you about the loading delay helped in coordinating with your customer effectively. Your appreciation for our honesty and professionalism is highly valued. We look forward to continuing to provide reliable service in your future shipments with NGK Transport. Nikolay K
FL

Verified Broker from Florida

December 15, 2023

“Partial Truckload from Charlotte, NC to Salt Lake City, UT”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

NGK Transport booked a consolidated dry van load with us. Pickup and delivery went smoothly. Nick and Mike sent in a trailer that was in good condition. Electronic tracking was turned on throughout the trip. Professional crew. We look forward to working with them in the future.


Lanes
Charlotte, NC to Salt Lake City, UT
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
NK
Response from Nikolay Karpov – NGK Transport Inc
5 months ago
Thank you for your positive feedback regarding our electronic tracking system. We are pleased to know you found it functional and beneficial. At NGK Transport, we recognize the importance of providing up-to-date shipment information for our customers' convenience. To further enhance this experience, we're excited to announce that starting next year, we'll be introducing a new and improved piece of technology. This innovation will enable you to view the location of your shipment at any time, eliminating the need for phone calls. We're continually striving to advance our technology to better serve your needs. Your satisfaction and ease of doing business with us remain our top priorities. We appreciate your support and look forward to offering you these new capabilities soon
ID

Verified Broker from Idaho

December 13, 2023

“Solid Carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
7/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
What went poorly?
  • Poor Dispatcher Communication

I really like working with NGK Transport, however I have a minor issue with communication, and I need to ask for updates. Not a big deal as they are always on time.


Lanes
Spokane, WA to Kalispell, MT
Freight Details
General Freight
Tracking
Did not use electronic tracking
NK
Response from Nikolay Karpov – NGK Transport Inc
5 months ago
Thank you for taking the time to share your experience with NGK Transport. We're delighted to hear that you're pleased with our punctuality and overall service. Your feedback regarding communication is very valuable to us. We understand the importance of keeping our clients informed and are continually working to enhance this aspect of our service. We appreciate your understanding and are committed to making your experience even better. Nikolay K