Motor Service Inc logo

Motor Service Inc

Unclaimed
Interstate
(5 reviews) 4.3 out of 5
Hazelwood, MO 63042
USDOT
296433
Docket
MC200583

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Carrier Ratings

Cleanliness
8.6
Communication
8.6
Timeliness
8.8

Positive Flags

On Time Pickup
4
On Time Delivery
4
Strong Dispatcher Communication
3
Strong Driver Communication
3
Friendly
3
Easy to Work With
3
Easy to Onboard
3
Good Delivery Condition
3
Knowledgeable
3
Consistent Tracking
2
Clean Equipment
2

Negative Flags

Poor Dispatcher Communication
1
Poor Driver Communication
1
Poor Delivery Condition
1

Related Carriers

This carrier shares contact information with the following carriers:

Overview

Motor Service Inc is an active interstate freight carrier based out of Hazelwood, Missouri. Motor Service Inc has been authorized to operate under MC200583 and USDOT 296433.

Fleet Details

Type Tractors Trailers Trucks
Owned 11 158 0
Leased 0 0 0

Freight

  • General Freight
  • Machinery, Large Objects
  • Intermodal Containers
  • Beverages
  • Paper Products

Truck Types

  • Container
  • Flatbed

Shipment Types

  • Full Truckload
MCS-150 Mileage
341,981 (2023)
Electronic Tracking
60% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Motor Service Inc

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 06/12/1995 (28 years, 10 months)
Contract Active — 03/11/1988 (36 years, 1 month)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 53 5 13 11.84 81.4%
Unsafe Driving 0 0 0 0 0%
Hours of Service Compliance 6 0 0 0.41 21.6%
Driver Fitness 1 0 0 0.02 1.1%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 0 3 3
Crash Reports 0 0 3 3

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 24 0 0% 6.67%
Vehicle 20 10 50% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Sentry Select Insurance Company
Policy limit
$1,000,000
Policy number
A0239462001
Effective date
12/31/2023

Showing 5 of 5 Reviews Clear Filters
OH

Verified Broker from Ohio

April 08, 2023

“Full Truckload from Lemont, IL to Collinsville, IL”

Timeliness
5/10
Cleanliness
5/10
Communication
5/10

What went poorly?
  • Poor Dispatcher Communication
  • Poor Driver Communication
  • Poor Delivery Condition

Haven't use this carrier since a long time ago. We have some better carriers and better rates, also carriers with better communication.


Lanes
Lemont, IL to Collinsville, IL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

April 07, 2023

“Full Truckload from Lemont, IL to Collinsville, IL”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

great carrier that is a great communicator and wonder full on loads and tracks really well.


Lanes
Lemont, IL to Collinsville, IL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
FL

Verified Broker from Florida

April 07, 2023

“Full Truckload from Erie, PA to Olney, IL”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Motor Service ran a food-grade dry van load for us. Craig kept us updated throughout the trip. Electronic tracking was accepted. Darrell was on time for pickup and delivery.


Lanes
Erie, PA to Olney, IL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
NV

Nikki V

April 07, 2023

“Great Carrier ”

Timeliness
9/10
Cleanliness
9/10
Communication
8/10

What went well?
  • On Time Pickup
  • On Time Delivery

Carrier did a great job! Picked up on time, delivered on time. Would recommend.


Lanes
Summerville, PA to Edwardsville, IL
Freight Details
Building Materials
Tracking
Did not use electronic tracking
PA

Verified Broker from Pennsylvania

April 07, 2023

“Great job, Easy to work with ”

Timeliness
10/10
Cleanliness
9/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Good Delivery Condition
  • Knowledgeable

Picked and delivered on time. No problems. Carrier had to hire a lumper and did everything as instructed.


Lanes
Meadville, PA to Fulton, MO
Freight Details
General Freight
Tracking
Did not use electronic tracking
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