Feedback Freight Inc logo

Feedback Freight Inc

Unclaimed
Interstate
(6 reviews) 4.5 out of 5
1400 E Touhy Ave Ste 420 Des Plaines, IL US 60018
USDOT
3770121
Docket
MC1345483

Do you work for Feedback Freight Inc?

Carrier Ratings

Quality of Equipment
9.0
Communication
7.5
Timeliness
9.0

Positive Flags

On Time Pickup
4
On Time Delivery
4
Consistent Tracking
3
Strong Dispatcher Communication
3
Strong Driver Communication
3
Easy to Work With
3
Good Delivery Condition
3
Friendly
2
Clean Equipment
2
Easy to Onboard
1
Knowledgeable
1

Negative Flags

Intermittent Tracking
2
Late Pickup
1
Late Delivery
1
Poor Dispatcher Communication
1
Poor Driver Communication
1
Unresponsive
1

Overview

A transportation company founded from the scratch by a truck drivers. We provide the best transportation services. If you want to become the part of our team, you can apply on our website and begin working in a fantastic environment.

Fleet Details

Type Tractors Trailers Trucks
Owned 0 0 0
Leased 30 30 0

Freight

  • General Freight

Truck Types

  • Dry Van

Shipment Types

  • Full Truckload

Specialized Services

  • Last Mile
MCS-150 Mileage
495,300 (2022)
Electronic Tracking
100% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Feedback Freight Inc

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Inactive
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 72 16 25 9.86 72.9%
Unsafe Driving 12 5 0 3.28 43.5%
Hours of Service Compliance 19 4 4 1.13 48.9%
Driver Fitness 5 3 4 0.62 49%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 0 1 1
Crash Reports 0 0 1 1

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 60 7 11.67% 6.67%
Vehicle 36 18 50% 22.26%

Showing 6 of 6 Reviews Clear Filters
OH

Verified Broker from Ohio

April 30, 2024

“Late”

Timeliness
5/10
Quality of Equipment
5/10
Communication
5/10

What went well?
  • Easy to Work With
  • Good Delivery Condition
What went poorly?
  • Late Pickup
  • Late Delivery
  • Intermittent Tracking

This team has a track record for being late to a majority of the loads they book. They get the driver on tracking and advise they will be there on time, but something always come up. Could be better.  


Lanes
Mount Pocono, PA to Bentonville, AR
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

April 26, 2024

“Reliable Carrier”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With

Feedback provided a good service. No issues with the load we did. Diver tracked and responded to our T&T team.


Lanes
Sardis, MS to Kenosha, WI
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
SH

sebastian h - Verified Broker

November 03, 2023

“Reliable and Punctual Servic”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication

Carriersource.io provided me with an exceptional shipping experience for my shipments from Baltimore to Florence. Their reliability and punctuality were remarkable, ensuring my goods arrived precisely when expected. I highly recommend their services.


Lanes
Baltimore, MD to Florence, KY
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

June 22, 2023

“average ”

Timeliness
9/10
Quality of Equipment
9/10
Communication
6/10

What went well?
  • Clean Equipment
  • Good Delivery Condition
What went poorly?
  • Intermittent Tracking

The driver was ok , never really talked to him directly , but did not track consistently


Lanes
Tappahannock, VA to Delaware, OH
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional
OH

Verified Broker from Ohio

January 04, 2023

“Full Truckload from Queen City, TX to Shelbyville, IL”

Timeliness
10/10
Quality of Equipment
10/10
Communication
4/10

What went well?
  • On Time Pickup
  • On Time Delivery
What went poorly?
  • Poor Dispatcher Communication
  • Poor Driver Communication
  • Unresponsive

Feedback Freight Inc were on time pick up and delivery and consistent tracking but unresponsive to giving in and out times and pod


Lanes
Queen City, TX to Shelbyville, IL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional