Face 2 Face Express
Unclaimed
Interstate
(3 reviews)
5.0
out of 5
- USDOT
- 2034675
- Docket
- MC770719
Carrier Ratings
- Cleanliness
-
10.0
- Communication
-
10.0
- Timeliness
-
10.0
Positive Flags
- On Time Delivery
- 3
- Strong Dispatcher Communication
- 3
- Strong Driver Communication
- 3
- Clean Equipment
- 3
- On Time Pickup
- 2
- Consistent Tracking
- 2
- Friendly
- 2
- Easy to Work With
- 2
- Easy to Onboard
- 1
- Good Delivery Condition
- 1
- Knowledgeable
- 1
Overview
Face 2 Face Express is an active interstate freight carrier based out of Anderson, South Carolina. Face 2 Face Express has been authorized to operate under MC770719 and USDOT 2034675.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 0 | 0 | 0 |
| Leased | 19 | 22 | 0 |
Freight
- General Freight
- Grain, Feed, Hay
- U.S. Mail
- Paper Products
- Utility
- Farm Supplies
- Construction
Truck Types
- Dry Van
Shipment Types
- Full Truckload
- Parcel
- MCS-150 Mileage
- 2,123,380 (2023)
- Electronic Tracking
- 67% of reviewers say the carrier uses electronic tracking
Compliance
Authorizations
- FMCSA authority status
- Contract Active — 08/16/2013 (10 years, 9 months)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 13 | 4 | 3 | 6.52 | 56.5% |
| Unsafe Driving | 9 | 1 | 0 | 4.19 | 52.3% |
| Hours of Service Compliance | 7 | 1 | 0 | 0.72 | 33.4% |
| Driver Fitness | 0 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 1 | 0 | 0 | 1 |
| Crash Reports | 1 | 0 | 0 | 1 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 28 | 0 | 0% | 6.67% |
| Vehicle | 11 | 3 | 27.27% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Benchmark Insurance Company
- Policy limit
- $750,000
- Policy number
- FLCA-1926-02058
- Effective date
- 06/04/2023
OH
Verified Broker from Ohio
April 21, 2023
“Full Truckload from Texarkana, AR to Pacific, MO”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
What went well?
- On Time Delivery
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Clean Equipment
Delivered fast and in good condition. Friendly and responsive dispatcher. Driver setup the tracking as expected.
- Lanes
- Texarkana, AR to Pacific, MO
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking not functional
IN
Verified Broker from Indiana
April 21, 2023
“On time delivery for my hot shipment”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
What went well?
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Easy to Work With
- Clean Equipment
Regular updates from dispatcher by email and driver by text. Tracked throughout the load. Made very good time overnight on a hot shipment, no issues and delivered on time.
- Lanes
- Texarkana, AR to Pacific, MO
- Freight Details
- Paper Products
- Tracking
- Offers electronic tracking
- Tracking functional
UT
Verified Broker from Utah
March 17, 2023
“Full Truckload from Rome, GA to Clackamas, OR”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
What went well?
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
- Good Delivery Condition
- Knowledgeable
Alex confirmed the location of the driver several times per day at our request without any issues.
- Lanes
- Rome, GA to Clackamas, OR
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Cleanliness
-
10.0
- Communication
-
10.0
- Timeliness
-
10.0
Positive Flags
- On Time Delivery
- 3
- Strong Dispatcher Communication
- 3
- Strong Driver Communication
- 3
- Clean Equipment
- 3
- On Time Pickup
- 2
- Consistent Tracking
- 2
- Friendly
- 2
- Easy to Work With
- 2
- Easy to Onboard
- 1
- Good Delivery Condition
- 1
- Knowledgeable
- 1
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