Erl Intermodal Corporation logo

Erl Intermodal Corporation

Interstate
(14 reviews) 4.7 out of 5
Utica, NY 13502
USDOT
2257949
Docket
MC770547

Carrier Ratings

Cleanliness
9.4
Communication
8.4
Timeliness
9.2

Positive Flags

On Time Delivery
12
On Time Pickup
11
Strong Dispatcher Communication
9
Easy to Work With
9
Knowledgeable
9
Consistent Tracking
8
Friendly
8
Good Delivery Condition
6
Easy to Onboard
4
Strong Driver Communication
2
Clean Equipment
1

Negative Flags

Late Pickup
1
Intermittent Tracking
1
Poor Dispatcher Communication
1

Overview

ERL Intermodal has grown to a fleet of 52 trucks operated by ERL’s team of 63 staff members. Our entire fleet is equipped with GPS tracking to assure overall safety, efficiency, and real-time tracking.

Fleet Details

Type Tractors Trailers Trucks
Owned 30 45 0
Leased 25 175 0

Freight

  • General Freight
  • Metal: Sheets, Coils, Rolls
  • Logs, Poles, Beams, Lumber
  • Intermodal Containers
  • Beverages
  • Paper Products

Truck Types

  • Container
  • Dry Van

Shipment Types

  • Full Truckload
MCS-150 Mileage
4,042,239 (2021)
Electronic Tracking
50% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Erl Intermodal Corporation

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 01/24/2012 (12 years, 3 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 27 2 6 2.94 23.9%
Unsafe Driving 0 0 0 0 0%
Hours of Service Compliance 6 2 0 0.27 14.7%
Driver Fitness 0 0 0 0 0%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 2 2
Tow-away 0 0 3 3
Crash Reports 0 0 3 3

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 41 0 0% 6.67%
Vehicle 34 4 11.76% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Old Republic Insurance Company
Policy limit
$1,000,000
Policy number
MWTB 315686
Effective date
08/01/2020

Showing 11 of 14 Reviews Clear Filters
AS

Andy S

April 17, 2024

“Dependable and Efficient Drayage Services by ERL”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Knowledgeable

ERL has consistently demonstrated a high level of reliability in their service delivery. The team at ERL excels in customer service. They are not only responsive but also proactive in addressing any queries or concerns that arise. I would highly recommend ERL to any business looking for reliable and professional intermodal drayage services. Their ability to blend efficiency, customer care, and technical knowledge makes them a top choice in the logistics industry.


Lanes
Elizabeth, NJ to Liverpool, NY
Freight Details
Household Goods
Tracking
Offers electronic tracking
Tracking functional
Featured Review
MC

mikki c

April 23, 2024

“Fantastic service all the time!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Knowledgeable

George and Dave are both very easy to work with! I never have to ask for updates. They are always on top of my shipments at all times! They make the delivery process so much easier for me and my customer!


Lanes
New York, NY to Syracuse, NY
New York, NY to Utica, NY
Freight Details
Intermodal Containers
Tracking
Did not use electronic tracking
NY

Verified Broker from New York

April 19, 2024

“Full Truckload from Newark, NJ to Liverpool, NY”

Timeliness
10/10
Cleanliness
10/10
Communication
8/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Easy to Work With
  • Easy to Onboard
  • Good Delivery Condition
  • Knowledgeable

They are very easy to work with, have consistent scheduling, and great communication. They are also extremely reliable.


Lanes
Newark, NJ to Liverpool, NY
Newark, NJ to Rome, NY
Newark, NJ to Utica, NY
Freight Details
General Freight
Metal: Sheets, Coils, Rolls
Intermodal Containers
Oilfield Equipment
Tracking
Offers electronic tracking
Tracking functional
PW

Patrick W

April 18, 2024

“Full Truckload from Newark, NJ to Auburn, NY”

Timeliness
8/10
Cleanliness
5/10
Communication
2/10

What went well?
  • On Time Pickup
What went poorly?
  • Intermittent Tracking

The questions asked on this survey do not really relate to how we use ERL. We are a broker. We ship nothing. Our customers could ship any number of items.

ERL does a great job. The web site needs help though. The tracking is dreadful. I cannot believe that the tracking is not automatic and requires driver input. If you track a container, most will show departing NYC and arriving to Utica 1 second later. Same with delivery to the customers. I am using these dates and times for my PODs as this is the backup I have. An example is a shipment with a delivery appointment of 8:00am. The tracking will show arriving at 3:15pm and departing at the same time. One second to deliver a full container. Per the website, this load arrived 7 hours late. Delivery appointments are never entered and responses are usually "OK" and "REC." If I am asking for a delivery appointment, that means I am being asked. We need a little more than "REC" WE have never had any complaints of unprofessional drivers or the like. They are a good company and we are so happy they expanded to the south. But if you are going to have a web site and expect your customers to use it, the information has to be there and be accurate.


Lanes
Newark, NJ to Auburn, NY
Freight Details
General Freight
Household Goods
Metal: Sheets, Coils, Rolls
Machinery, Large Objects
Intermodal Containers
Commodities Dry Bulk
Tracking
Did not use electronic tracking
NY

Verified Shipper from New York

April 18, 2024

“Responsive”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Easy to Work With

When working with ERL, they have demonstrated excellent responsiveness to new shipments and prompt port pickups.


Lanes
New York, NY to New York, NY
Freight Details
Fresh Produce
Commodities Dry Bulk
Tracking
Did not use electronic tracking