Diamond Express Courier Services LLC logo

Diamond Express Courier Services LLC

Interstate
(3 reviews) 4.9 out of 5
Jamaica, NY 11434
USDOT
3944076
Docket
MC1465720

Carrier Ratings

Cleanliness
9.7
Communication
9.7
Timeliness
10.0

Positive Flags

On Time Pickup
3
On Time Delivery
3
Strong Dispatcher Communication
3
Easy to Onboard
3
Consistent Tracking
2
Strong Driver Communication
2
Friendly
1
Easy to Work With
1
Good Delivery Condition
1
Knowledgeable
1

Overview

With over 10 years of experience in the trucking industry, we have established ourselves as a trusted and reliable carrier. We offer a comprehensive range of shipping solutions designed to handle both small and large freight loads. Our team of skilled professionals is dedicated to providing unparalleled customer service and ensuring the safe and timely delivery of your goods.

Fleet Details

Type Tractors Trailers Trucks
Owned 0 0 0
Leased 0 0 0

Freight

  • General Freight

Truck Types

  • Sprinter Van

Shipment Types

  • Parcel
MCS-150 Mileage
100,000 (2022)
Electronic Tracking
67% of reviewers say the carrier uses electronic tracking

Photos


Lanes

This information was provided by Diamond Express Courier Services LLC

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 09/22/2022 (1 year, 4 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 0 0 0 0 0%
Unsafe Driving 0 0 0 0 0%
Hours of Service Compliance 0 0 0 0 0%
Driver Fitness 0 0 0 0 0%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 0 0 0
Crash Reports 0 0 0 0

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 0 0 0% 6.67%
Vehicle 0 0 0% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Progressive Casualty Ins. Co.
Policy limit
$1,000,000
Policy number
CA00562693
Effective date
09/29/2023
Address
P. O. Box 94739, Cleveland, OH, US, 44101
Phone
+1-800-444-4487

Showing 3 of 3 Reviews Clear Filters
OR

Verified Broker from Oregon

December 14, 2023

“Great Work!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Onboard

Onboard was super simple and quick. Carrier was on time, professional and delivered even ahead of time. No complaints at all!


Lanes
Jamaica, NY to Chester Springs, PA
Freight Details
General Freight
Building Materials
Tracking
Did not use electronic tracking
Featured Review
OH

Verified Broker from Ohio

December 13, 2023

“Full Truckload from Robards, KY to Texarkana, AR”

Timeliness
10/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Good Delivery Condition
  • Knowledgeable

Have only worked w/them once, but would definitely work with them again based off this load. Were easy to get onboarded, dispatch communicated well as did the driver. The driver was on time for appts and followed shipment and delivery instructions w/out any issues. Good carrier!


Lanes
Robards, KY to Texarkana, AR
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

July 28, 2023

“Great”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Onboard

Tracking was junk throughout. Onboarding was simple to complete. The driver made it to each appt early and he called the customers with his ETA as required. He and the dispatcher did a very good job with communication.


Lanes
Robards, KY to Texarkana, AR
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional