Diamond Express Courier Services LLC
- USDOT
- 3944076
- Docket
- MC1465720
Carrier Ratings
- Cleanliness
-
9.7
- Communication
-
9.7
- Timeliness
-
10.0
Positive Flags
- On Time Pickup
- 3
- On Time Delivery
- 3
- Strong Dispatcher Communication
- 3
- Easy to Onboard
- 3
- Consistent Tracking
- 2
- Strong Driver Communication
- 2
- Friendly
- 1
- Easy to Work With
- 1
- Good Delivery Condition
- 1
- Knowledgeable
- 1
Overview
With over 10 years of experience in the trucking industry, we have established ourselves as a trusted and reliable carrier. We offer a comprehensive range of shipping solutions designed to handle both small and large freight loads. Our team of skilled professionals is dedicated to providing unparalleled customer service and ensuring the safe and timely delivery of your goods.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 0 | 0 | 1 |
| Leased | 0 | 0 | 1 |
Freight
- General Freight
Truck Types
- Sprinter Van
Shipment Types
- Parcel
- MCS-150 Mileage
- 100,000 (2022)
- Electronic Tracking
- 67% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Diamond Express Courier Services LLC
Compliance
Authorizations
- FMCSA authority status
- Common Active — 09/22/2022 (1 year, 7 months)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 0 | 0 | 0 | 0 | 0% |
| Unsafe Driving | 0 | 0 | 0 | 0 | 0% |
| Hours of Service Compliance | 0 | 0 | 0 | 0 | 0% |
| Driver Fitness | 0 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 0 | 0 | 0 | 0 |
| Crash Reports | 0 | 0 | 0 | 0 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 0 | 0 | 0% | 6.67% |
| Vehicle | 0 | 0 | 0% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Progressive Casualty Ins. Co.
- Policy limit
- $1,000,000
- Policy number
- CA00562693
- Effective date
- 09/29/2023
- Address
- P. O. Box 94739, Cleveland, OH, US, 44101
- Phone
- +1-800-444-4487
Verified Broker from Oregon
“Great Work!”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Onboard
Onboard was super simple and quick. Carrier was on time, professional and delivered even ahead of time. No complaints at all!
- Lanes
- Jamaica, NY to Chester Springs, PA
- Freight Details
- General Freight
- Building Materials
- Tracking
- Did not use electronic tracking
Verified Broker from Ohio
“Full Truckload from Robards, KY to Texarkana, AR”
- Timeliness
- 10/10
- Cleanliness
- 9/10
- Communication
- 9/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Good Delivery Condition
- Knowledgeable
Have only worked w/them once, but would definitely work with them again based off this load. Were easy to get onboarded, dispatch communicated well as did the driver. The driver was on time for appts and followed shipment and delivery instructions w/out any issues. Good carrier!
- Lanes
- Robards, KY to Texarkana, AR
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Great”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Strong Dispatcher Communication
- Strong Driver Communication
- Easy to Onboard
Tracking was junk throughout. Onboarding was simple to complete. The driver made it to each appt early and he called the customers with his ETA as required. He and the dispatcher did a very good job with communication.
- Lanes
- Robards, KY to Texarkana, AR
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking not functional
Carrier Ratings
- Cleanliness
-
9.7
- Communication
-
9.7
- Timeliness
-
10.0
Positive Flags
- On Time Pickup
- 3
- On Time Delivery
- 3
- Strong Dispatcher Communication
- 3
- Easy to Onboard
- 3
- Consistent Tracking
- 2
- Strong Driver Communication
- 2
- Friendly
- 1
- Easy to Work With
- 1
- Good Delivery Condition
- 1
- Knowledgeable
- 1
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