Custom Critical Carrier Company logo

Custom Critical Carrier Company

Unclaimed
Interstate
(3 reviews) 4.0 out of 5
Clinton, IA 52732
USDOT
1612894
Docket
MC889868

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Carrier Ratings

Cleanliness
10.0
Communication
8.3
Timeliness
8.3

Positive Flags

On Time Pickup
2
On Time Delivery
2
Consistent Tracking
2
Strong Dispatcher Communication
2
Strong Driver Communication
2
Friendly
1

Related Carriers

This carrier shares contact information with the following carriers:

Overview

Custom Critical Carrier Company provide premium logistics solutions

Fleet Details

Type Tractors Trailers Trucks
Owned 0 0 0
Leased 5 5 0

Freight

  • General Freight
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Beverages
  • Paper Products
  • Construction

Truck Types

  • Dry Van
  • Flatbed

Shipment Types

  • Full Truckload
MCS-150 Mileage
1,700,000 (2022)
Electronic Tracking
67% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Custom Critical Carrier Company

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 10/05/2023 (7 months, 1 week)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 42 10 12 6.45 56%
Unsafe Driving 15 5 0 9.84 78.6%
Hours of Service Compliance 16 7 1 1.1 45.1%
Driver Fitness 1 0 1 0.1 12%
Controlled Substances 1 1 1 0.08 13.7%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 0 0 0
Crash Reports 0 0 0 0

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 70 3 4.29% 6.67%
Vehicle 36 10 27.78% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Texas Insurance Company
Policy limit
$750,000
Policy number
BBRCXLTIA011300_060333_01
Effective date
10/02/2023

Showing 3 of 3 Reviews Clear Filters
IN

Verified Broker from Indiana

June 27, 2023

“Full Truckload from Chicago Heights, IL to Frankfort, SD”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication

They are good carriers. They tracked the whole time, consistently. They had to wait almost 6 hours to get loaded, and they were very polite regardless of the waiting time.


Lanes
Chicago Heights, IL to Frankfort, SD
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

June 14, 2023

“Very responsible Carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly

In this specific load the cargo was very valuable for our client, which was always handled with great responsibility. I would definitely choose them again without no doubt.


Lanes
Chicago Heights, IL to Frankfort, SD
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

May 30, 2021

“Full Truckload from La Crosse, WI to Mertztown, PA”

Timeliness
5/10
Communication
5/10

Likes

This carrier's rate was high but their level of service was extremely low. They didnt answer their phones and if by some chance you got the driver he would just complain about the rate being low even though I was taking a loss in order to get it moved.

Dislikes

They were unprofessional in the one load I ran with them and Im not willing to ride that ride again.


Lanes
La Crosse, WI to Mertztown, PA
Freight Details
Beverages
Tracking
Did not use electronic tracking