Connect Express LLC logo

Connect Express LLC

Unclaimed
Interstate
(7 reviews) 4.9 out of 5
Glendale, AZ 85301
USDOT
2403817
Docket
MC826919

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Carrier Ratings

Cleanliness
10.0
Communication
10.0
Timeliness
9.3

Positive Flags

On Time Pickup
6
On Time Delivery
6
Consistent Tracking
6
Easy to Work With
6
Strong Dispatcher Communication
5
Friendly
4
Good Delivery Condition
3
Knowledgeable
3
Strong Driver Communication
2
Easy to Onboard
2
Clean Equipment
2

Overview

Our mission is to provide a friendly, professional and easy to work with experience that provides a top of the line service.

Fleet Details

Type Tractors Trailers Trucks
Owned 110 66 0
Leased 5 58 0

Freight

  • General Freight
  • Metal: Sheets, Coils, Rolls
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Fresh Produce
  • Refrigerated Food
  • Beverages

Truck Types

  • Dry Van
  • Reefer
  • Flatbed

Shipment Types

  • Full Truckload
MCS-150 Mileage
14,525,528 (2023)
Electronic Tracking
71% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Connect Express LLC

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Contract Active — 08/14/2013 (10 years, 8 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 175 32 61 3.75 32.1%
Unsafe Driving 92 32 0 6.11 65.6%
Hours of Service Compliance 57 25 10 0.45 23.1%
Driver Fitness 12 8 9 0.23 26%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 3 0 3 6
Injuries 1 4 4 9
Tow-away 4 9 7 20
Crash Reports 4 9 7 20

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 473 16 3.38% 6.67%
Vehicle 238 54 22.69% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Southlake Specialty Insurance Company
Policy limit
$750,000
Policy number
TMA71001501
Effective date
01/05/2024

Showing 5 of 7 Reviews Clear Filters
FL

Verified Broker from Florida

April 19, 2024

“Full Truckload from Kansas City, KS to Sioux Falls, SD”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Connect Express booked a dry van load with us. Pickup and delivery went smoothly. They sent in a trailer that was in good condition. Electronic tracking was turned on throughout the trip. Professional crew. We look forward to working with them in the future.


Lanes
Kansas City, KS to Sioux Falls, SD
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
NH

Verified Broker from New Hampshire

April 12, 2024

“Full Truckload from Berwick, ME to Fort Washakie, WY”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With

Good carrier, took a load going a pretty good distance & handled it flawlessly many times. Delivery on time. I would use again, good at updates as well.


Lanes
Berwick, ME to Fort Washakie, WY
Freight Details
General Freight
Tracking
Offers electronic tracking
OH

Verified Broker from Ohio

April 11, 2024

“Reliable Carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With

Easy load with Connect Express. They gave us the necessary updates and the driver tracked. Could not ask for more.


Lanes
Dunedin, FL to Front Royal, VA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
MO

Verified Broker from Missouri

October 19, 2023

“RELIABLE CARRIER”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Knowledgeable

Dispatch was Eugene and he kept me updated regularly. Freight was picked up and delivered on time without problems. I called the driver a couple of times and answered my calls and questions. Driver very nice and friendly. Will use again and recommend


Lanes
Miami, OK to Cicero, IL
Freight Details
General Freight
Tracking
Did not use electronic tracking
JH

Joshua H

March 16, 2023

“Good carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

We have worked with this carrier a couple times. Drivers are always on time and track through delivery.


Lanes
Los Angeles, CA to Phoenix, AZ
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional