Connect Express LLC
- USDOT
- 2403817
- Docket
- MC826919
- Website
- Connect Express LLC
Carrier Ratings
- Cleanliness
-
10.0
- Communication
-
10.0
- Timeliness
-
9.3
Positive Flags
- On Time Pickup
- 6
- On Time Delivery
- 6
- Consistent Tracking
- 6
- Easy to Work With
- 6
- Strong Dispatcher Communication
- 5
- Friendly
- 4
- Good Delivery Condition
- 3
- Knowledgeable
- 3
- Strong Driver Communication
- 2
- Easy to Onboard
- 2
- Clean Equipment
- 2
Overview
Our mission is to provide a friendly, professional and easy to work with experience that provides a top of the line service.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 110 | 66 | 0 |
| Leased | 5 | 58 | 0 |
Freight
- General Freight
- Metal: Sheets, Coils, Rolls
- Logs, Poles, Beams, Lumber
- Building Materials
- Fresh Produce
- Refrigerated Food
- Beverages
Truck Types
- Dry Van
- Reefer
- Flatbed
Shipment Types
- Full Truckload
- MCS-150 Mileage
- 14,525,528 (2023)
- Electronic Tracking
- 71% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Connect Express LLC
Compliance
Authorizations
- FMCSA authority status
- Contract Active — 08/14/2013 (10 years, 8 months)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 167 | 30 | 59 | 3.72 | 32.1% |
| Unsafe Driving | 89 | 29 | 0 | 5.69 | 62.9% |
| Hours of Service Compliance | 53 | 24 | 10 | 0.4 | 20.8% |
| Driver Fitness | 12 | 8 | 9 | 0.22 | 25.1% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 3 | 0 | 3 | 6 |
| Injuries | 1 | 4 | 4 | 9 |
| Tow-away | 5 | 9 | 6 | 20 |
| Crash Reports | 5 | 9 | 6 | 20 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 452 | 16 | 3.54% | 6.67% |
| Vehicle | 228 | 52 | 22.81% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Southlake Specialty Insurance Company
- Policy limit
- $750,000
- Policy number
- TMA71001501
- Effective date
- 01/05/2024
- Address
- 1301 Solana Boulevard, Suite 2100, Westlake, TX, US, 76262
- Phone
- +1-817-865-1950
Verified Broker from Florida
“Full Truckload from Kansas City, KS to Sioux Falls, SD”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
- Good Delivery Condition
- Knowledgeable
Connect Express booked a dry van load with us. Pickup and delivery went smoothly. They sent in a trailer that was in good condition. Electronic tracking was turned on throughout the trip. Professional crew. We look forward to working with them in the future.
- Lanes
- Kansas City, KS to Sioux Falls, SD
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Ohio
“Full Truckload from Marion, IN to Rock Springs, WY”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Easy to Work With
- Good Delivery Condition
Connect came in to save the day on this load when the original carrier fell off. They came in with a solid rate and even better customer service. The driver stayed on tracking and provided the paperwork once the load was complete.
- Lanes
- Marion, IN to Rock Springs, WY
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from New Hampshire
“Full Truckload from Berwick, ME to Fort Washakie, WY”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
Good carrier, took a load going a pretty good distance & handled it flawlessly many times. Delivery on time. I would use again, good at updates as well.
- Lanes
- Berwick, ME to Fort Washakie, WY
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
Verified Broker from Ohio
“Reliable Carrier”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
Easy load with Connect Express. They gave us the necessary updates and the driver tracked. Could not ask for more.
- Lanes
- Dunedin, FL to Front Royal, VA
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Missouri
“RELIABLE CARRIER”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Friendly
- Easy to Work With
- Knowledgeable
Dispatch was Eugene and he kept me updated regularly. Freight was picked up and delivered on time without problems. I called the driver a couple of times and answered my calls and questions. Driver very nice and friendly. Will use again and recommend
- Lanes
- Miami, OK to Cicero, IL
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Cleanliness
-
10.0
- Communication
-
10.0
- Timeliness
-
9.3
Positive Flags
- On Time Pickup
- 6
- On Time Delivery
- 6
- Consistent Tracking
- 6
- Easy to Work With
- 6
- Strong Dispatcher Communication
- 5
- Friendly
- 4
- Good Delivery Condition
- 3
- Knowledgeable
- 3
- Strong Driver Communication
- 2
- Easy to Onboard
- 2
- Clean Equipment
- 2
