Windy City Carriers Inc logo

Windy City Carriers Inc

Interstate
(15 reviews) 4.8 out of 5
Niles, IL 60714
USDOT
1194419
Docket
MC476565

Carrier Ratings

Cleanliness
9.7
Communication
9.1
Timeliness
9.1

Positive Flags

On Time Pickup
10
On Time Delivery
9
Consistent Tracking
8
Strong Dispatcher Communication
8
Easy to Work With
8
Friendly
7
Clean Equipment
6
Good Delivery Condition
5
Strong Driver Communication
3
Knowledgeable
3
Easy to Onboard
2

Negative Flags

Late Pickup
1
Poor Driver Communication
1

Overview

We can tailor solutions to meet your specific truckload shipping business requirements. We handle all freight as Expedited freight even though they may not be time sensitive.

Fleet Details

Type Tractors Trailers Trucks
Owned 15 42 0
Leased 7 0 0

Freight

  • General Freight
  • Fresh Produce
  • U.S. Mail
  • Paper Products

Truck Types

  • Dry Van
  • Reefer

Shipment Types

  • Full Truckload
MCS-150 Mileage
2,102,000 (2021)
Electronic Tracking
53% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Windy City Carriers Inc

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Contract Active — 02/02/2004 (20 years, 2 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 26 7 8 6.41 56%
Unsafe Driving 15 5 0 3.11 42.5%
Hours of Service Compliance 16 4 3 1.22 48%
Driver Fitness 1 0 1 0.07 8.1%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 1 1
Tow-away 0 0 1 1
Crash Reports 0 0 1 1

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 51 4 7.84% 6.67%
Vehicle 23 7 30.43% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Sentry Select Insurance Company
Policy limit
$1,000,000
Policy number
A0208636001
Effective date
01/23/2024
Address
436 Walnut Street, Philadelphia, PA, US, 19106
Phone
+1-800-433-0385

Showing 15 of 15 Reviews Clear Filters
KY

Verified Broker from Kentucky

March 05, 2024

“WEEKEND LOAD / POOR COMMUNICATION / FALSE UPDATES”

Timeliness
1/10
Cleanliness
10/10
Communication
5/10

What went well?
  • Strong Dispatcher Communication
What went poorly?
  • Late Pickup
  • Poor Driver Communication

Windy City Carriers, blatantly gave me false updates. According to dispatch driver gave me a false update on being unloaded because the driver didn't want dispatch to know that he missed his delivery appt.

I understand things like this happen but the problem is the driver gave me no heads up to recover this in a timely manner.

Dispatch did respond to me eventually but booking a weekend load, I'd like quicker responses to avoid these situations. Would use again but most likely not on weekend loads.


Lanes
Nashville, TN to Greenville, SC
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

May 24, 2023

“Full Truckload from Lakeland, FL to Fredericksburg, VA”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition

The driver(s) are great at staying on tracking and giving updates via text. Dispatch is responsive as well and sends PODs quickly. Mid-priced and provide nice customer service from feedback we have received.


Lanes
Lakeland, FL to Fredericksburg, VA
Braselton, GA to Orlando, FL
Hillside, IL to Oklahoma City, OK
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

May 04, 2023

“Great expedite freight movers ”

Timeliness
9/10
Cleanliness
9/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With

We have used this team for many expedite moments and they have a great track record with my team. 10/10 would use again.


Lanes
Hillside, IL to Oklahoma City, OK
Freight Details
General Freight
Metal: Sheets, Coils, Rolls
Construction
Tracking
Offers electronic tracking
Tracking functional

helped me find this carrier
PA

Verified Broker from Pennsylvania

May 02, 2023

“Full Truckload from Mansfield, PA to Maumee, OH”

Timeliness
10/10
Cleanliness
9/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition

They have hauled for us a few times. They use Straight Line so you get automatic updates. Dispatch was friendly and efficient.


Lanes
Mansfield, PA to Maumee, OH
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

April 28, 2023

“Full Truckload from Lakeland, FL to Fredericksburg, VA”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Every Dispatcher that I have worked with has been great. Always on top of getting information in on time and updates regularly


Lanes
Lakeland, FL to Fredericksburg, VA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
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