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ERL has consistently demonstrated a high level of reliability in their service delivery. The team at ERL excels in customer service. They are not only responsive but also proactive in addressing any queries or concerns that arise. I would highly ...
At St James Transports we specialize in accurate, timely and safe freight transportation. We hold our employees to the highest standard in terms of customer satisfaction as well as safety and awareness.
Type | Tractors | Trailers | Trucks |
---|---|---|---|
Owned | 61 | 210 | 0 |
Leased | 4 | 0 | 0 |
This information was provided by St James Transports LLC
Type | Total | Severe | Out of Service | Measure | Percentile |
---|---|---|---|---|---|
Vehicle Maintenance | 16 | 1 | 0 | 2.18 | 16.8% |
Unsafe Driving | 12 | 4 | 0 | 2.18 | 30.8% |
Hours of Service Compliance | 4 | 1 | 0 | 0.2 | 12.3% |
Driver Fitness | 2 | 1 | 0 | 0.15 | 18.1% |
Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
---|---|---|---|---|
Fatalities | 0 | 2 | 0 | 2 |
Injuries | 0 | 1 | 0 | 1 |
Tow-away | 0 | 2 | 3 | 5 |
Crash Reports | 0 | 2 | 3 | 5 |
Type | Inspections | OOS Inspections | OOS Percentage | National Average |
---|---|---|---|---|
Driver | 75 | 1 | 1.33% | 6.67% |
Vehicle | 31 | 6 | 19.35% | 22.26% |
Verified Broker from Ohio
This team has done a solid job for us in the past. They arrive on time and make sure to treat the site workers with respect. Tracking on the other hand, could be better and wish they had a tracking link. Given this was two years ago, things could have changed.
Verified Broker from Ohio
It was a pleasure to work with this carrier on this load. The communication from the dispatcher was solid. We received the necessary updates. The driver provided excellent tracking from start to finish. Looking forward to working with them again.
Verified Broker from Ohio
Yancey and Jennifer overall were great! Provided all the updates needed about the load through text and email. On time to pick up and delivery appointments. Tracking went smoothly during the entire haul.
Verified Broker from Ohio
The dispatcher was nice and good at the time that updates were provided. Answered calls responsibly and respectfully. They track the whole time, the communication was perfect. Dispatcher was friendly and the driver knew our lane very well. Pick-up and delivery were made on time and successfully. Definitely, we can work again with them!
Verified Broker from Ohio
We had excellent service with this company, they were very friendly with us in communication until they delivered our load