Rxo Express LLC

Unclaimed
Interstate
(7 reviews) 4.9 out of 5
Buchanan, MI 49107
USDOT
460019
Docket
MC219694

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Carrier Ratings

Cleanliness
9.8
Communication
9.6
Timeliness
9.9

Positive Flags

On Time Pickup
6
On Time Delivery
6
Consistent Tracking
6
Strong Dispatcher Communication
5
Good Delivery Condition
5
Strong Driver Communication
4
Easy to Work With
4
Clean Equipment
3
Easy to Onboard
2
Friendly
1
Knowledgeable
1

Negative Flags

Late Delivery
1

Overview

RXO is a wholly owned subsidiary of XPO. XPO is one of the largest LTL providers in North America, with coverage that spans the US, Canada, Mexico and the Caribbean.

Fleet Details

Type Tractors Trailers Trucks
Owned 0 0 0
Leased 379 275 27

Freight

  • General Freight
  • Household Goods
  • Liquids/Gases
  • Chemicals
  • Refrigerated Food
  • Beverages
  • Paper Products

Truck Types

  • Lowboy
  • Dry Van
  • Reefer
  • Deck
  • Auto Carrier
  • Flatbed

Shipment Types

  • Less than Truckload
MCS-150 Mileage
18,165,582 (2022)
Electronic Tracking
86% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Rxo Express LLC

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 10/02/1989 (34 years, 6 months)
Contract Active — 12/05/1990 (33 years, 4 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 115 11 28 2.81 23.3%
Unsafe Driving 49 16 0 1.91 27.6%
Hours of Service Compliance 32 3 3 0.22 11.9%
Driver Fitness 4 2 2 0.1 12.1%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 1 0 1
Injuries 1 1 4 6
Tow-away 5 4 7 16
Crash Reports 5 4 7 16

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 291 5 1.72% 6.67%
Vehicle 170 23 13.53% 22.26%

Insurance Coverage

Insurance type
Cargo
Company name
Markel American Insurance Company
Policy limit
$0
Policy number
MKLM3IM0055404
Effective date
12/01/2023

Insurance type
Surety Bond
Company name
Southwest Marine And General Insurance Compan
Policy limit
$0
Policy number
14945
Effective date
12/15/2022
Address
150 Northwest Point Blvd., 2 Nd Flr, Elk Grove Village, IL, US, 60007
Phone
+1-847-235-6283

Insurance type
BIPD
Company name
Liberty Mutual Insurance Co.
Policy limit
$0
Policy number
016238175
Effective date
11/01/2022
Address
P. O. Box 34526, Seattle, WA, US, 98124
Phone
+1-206-473-6700

Showing 7 of 7 Reviews Clear Filters
OR

Verified Broker from Oregon

March 29, 2024

“Great work!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition

Driver provided a short mile run with a difficult pick up and delivery. They were easy to onboard, and followed every instruction. We had no complaints and look forward to working with them in the future.


Lanes
Nashville, AR to Valliant, OK
Freight Details
General Freight
Tracking
Did not use electronic tracking
FL

Verified Broker from Florida

March 22, 2024

“Less than Truckload from Toledo, OH to Dallas, TX”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

RXO has been a great freight partner for us on LTL shipments. Always courteous with our shippers, good communication and driver tracking. On time at the shipper and receiver. We always have a great experience with them.


Lanes
Toledo, OH to Dallas, TX
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

March 21, 2024

“Full Truckload from Port Wentworth, GA to Brunswick, GA”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition
What went poorly?
  • Late Delivery

Solid carrier, that was very dependable, good for dedicated lanes- particularly shorter runs in GA. Pricing was fair and driver/dispatch was communicative always.


Lanes
Port Wentworth, GA to Brunswick, GA
Freight Details
Paper Products
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

February 26, 2024

“Reliable Carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With

It was a pleasure to work with this carrier on this load. The communication from the dispatcher was solid. We received the necessary updates. The driver provided excellent tracking from start to finish. Looking forward to working with them again.


Lanes
Amarillo, TX to Bay Saint Louis, MS
Freight Details
Building Materials
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

February 26, 2024

“Full Truckload from Amarillo, TX to Bay Saint Louis, MS”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Good Delivery Condition

The overall experience was good. Communication was good from both dispatcher and driver. Tracked during the entire haul with no issues. Driver was on time to both pick up and delivery appointments


Lanes
Amarillo, TX to Bay Saint Louis, MS
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
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