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  5. Rfs Group Inc

Rfs Group Inc

Unclaimed
Interstate
(11 reviews) 4.9 out of 5
West Chicago, IL 60185
USDOT
2317388
Docket
MC791311
Website
Rfs Group Inc

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Carrier Ratings

Cleanliness
9.6
Communication
9.1
Timeliness
9.9

Positive Flags

On Time Pickup
8
On Time Delivery
8
Strong Dispatcher Communication
6
Strong Driver Communication
5
Friendly
5
Easy to Work With
4
Good Delivery Condition
4
Consistent Tracking
3
Easy to Onboard
3
Knowledgeable
2
Clean Equipment
1

Overview

RFS was founded 9 years ago by drivers/dispatchers who have been in the industry for over 15 years and know all the ins and outs of drivers due to their own experience as drivers.

Fleet Details

Type Tractors Trailers Trucks
Owned 61 0 0
Leased 37 0 0

Freight

  • General Freight

Truck Types

  • Dry Van
  • Power Only

Shipment Types

  • Full Truckload
MCS-150 Mileage
9,500,000 (2021)
Electronic Tracking
27% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Rfs Group Inc

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 04/22/2013 (11 years, 1 week)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 101 15 24 3.31 28.7%
Unsafe Driving 46 9 0 3.71 47.8%
Hours of Service Compliance 22 10 3 0.38 20.2%
Driver Fitness 4 2 3 0.05 5.2%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 1 0 0 1
Injuries 2 2 3 7
Tow-away 3 5 8 16
Crash Reports 3 5 8 16

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 300 5 1.67% 6.67%
Vehicle 131 20 15.27% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Protective Insurance Co.
Policy limit
$750,000
Policy number
MD-005109
Effective date
11/08/2021
Address
111 Congressional Boulevard, Carmel, IN, US, 46032
Phone
+1-3176369800x4728

Reviews

Positive Flags
On Time Pickup
On Time Delivery
Strong Dispatcher Communication
Strong Driver Communication
Friendly
Easy to Work With
Good Delivery Condition
Consistent Tracking
Easy to Onboard
Knowledgeable
Clean Equipment
Showing 11 of 11 Reviews Clear Filters
PA

Verified Broker from Pennsylvania

June 23, 2023

“Full Truckload from El Campo, TX to Erie, PA”

Timeliness
10/10
Cleanliness
9/10
Communication
10/10
What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Good Delivery Condition
  • Knowledgeable

Driver was on time for pick and delivery. Freight delivered on a clean BOL with no issue. Dispatcher was professional and friendly. No issues. Would hire them again.

Lanes
El Campo, TX to Erie, PA
Freight Details
General Freight
Tracking
Did not use electronic tracking
IN

Verified Broker from Indiana

June 23, 2023

“Full Truckload from Washington, WV to Eau Galle, WI”

Timeliness
9/10
Cleanliness
10/10
Communication
10/10
What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With

We have worked with this carrier since 2014 at a 92% on time average. Excellent company to work with!

Lanes
Washington, WV to Eau Galle, WI
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

June 07, 2023

“Full Truckload from Wheeling, IL to Statesville, NC”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10
What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Nice job, picked up on time, delivered on time. Worked with a few Dispatchers and by far the best one was Ross.

Lanes
Wheeling, IL to Statesville, NC
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OR

Verified Broker from Oregon

June 04, 2023

“Good Company”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10
What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Driver Communication
  • Good Delivery Condition

Consistent work! Long mile runs were always on time, professional. My warehouses always gave me glowing reviews. Would highly recommend on your freight!

Lanes
Depew, NY to Bensenville, IL
Freight Details
General Freight
Tracking
Did not use electronic tracking
NH

Verified Broker from New Hampshire

June 02, 2023

“Full Truckload from Nashua, NH to Louisville, KY”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10
What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Driver Communication

We've been using RFS group for many many years. They are a reliable carrier, always do a solid job.

Lanes
Nashua, NH to Louisville, KY
Freight Details
General Freight
Tracking
Did not use electronic tracking
Tier 1 One Transport LLC logo

Tier 1 One Transport LLC

Great experience shipping with Tier 1One Transport LLC. Would highly recommend and use again.
Driver, Malcolm was helpful with loading and securing load. Lift gate, pallet jack, tie downs and blankets all were in great shape and functioned well. The truck was clean and well maintained showing the pride that is taken.
Communication was thorough and delivery was timely. Having a high caliber friendly driver created a feeling of great trust and confidence that my load would arrive safely.

– A broker in Utah
What went well?
  • On Time Delivery
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
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