Acquired by the CSX Corporation on July 1, 2021, Quality Carriers is a subsidiary of one of the nation's leading transportation suppliers. Today we operate North America’s largest bulk tank trucking fleet with more than 2,500 trucks and 6,400 trailers. Our sheer size means that Quality Carriers can meet almost any customer requirements, as well as any surge in demand, even over extended periods of time. A network of more than 100 company-owned and affiliate terminals and facilities in key locations throughout the U.S., Canada and Mexico provide the all-important support for our drivers. As a company, we practice a policy of open communications with our drivers. Working together in a dynamic corporate culture that focuses on building a strong team, we all strive toward one goal: To be the industry leader in both road safety and quality services. To that end, we invest heavily in driver training and in developing the most rigorous safety protocols found anywhere.
Fleet Details
Type
Tractors
Trailers
Trucks
Owned
544
201
0
Leased
1943
203
0
Freight
General Freight
Liquids/Gases
Intermodal Containers
Chemicals
Commodities Dry Bulk
Truck Types
Pneumatic
Tanker
Shipment Types
Partial Truckload
MCS-150 Mileage
258,204,815 (2022)
Electronic Tracking
75% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Quality Carriers
Compliance
Authorizations
FMCSA authority status
Common Active
— 06/12/1984
(39 years, 10 months)
Contract Active
— 10/28/1991
(32 years, 5 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property
Safety Violations
Type
Total
Severe
Out of Service
Measure
Percentile
Vehicle Maintenance
1587
259
425
2.4
19.5%
Unsafe Driving
268
66
0
0.74
9.4%
Hours of Service Compliance
181
52
18
0.16
8.4%
Driver Fitness
15
8
12
0.02
1.1%
Controlled Substances
3
1
3
0
0%
Accident Report
Type
Last 6 Months
6-12 Months ago
12-24 Months ago
Total
Fatalities
0
6
4
10
Injuries
25
44
51
120
Tow-away
31
38
88
157
Crash Reports
32
42
91
165
Inspections
Type
Inspections
OOS Inspections
OOS Percentage
National Average
Driver
3782
33
0.87%
6.67%
Vehicle
3126
427
13.66%
22.26%
Insurance Coverage
Insurance type
BIPD (Primary)
Company name
Old Republic Insurance Company
Policy limit
$5,000,000
Policy number
MWTT 316381
Effective date
10/01/2021
Address
307 N. Michigan Ave. 17 Th Floor, Chicago, IL, US, 60601
Phone
+1-800-621-0365
Insurance type
BIPD (Excess)
Company name
Fireman's Fund Insurance Co.
Policy limit
$3,000,000
Policy number
U5Z000017180
Effective date
09/15/2018
Address
1 Progress Point Parkway, O'fallon, MO, US, 63368
Phone
+1-314-513-1063
Insurance type
Cargo
Company name
Old Republic Insurance Company
Policy limit
$0
Policy number
MWE 316422
Effective date
10/01/2021
Address
307 N. Michigan Ave. 17 Th Floor, Chicago, IL, US, 60601
Phone
+1-800-621-0365
Insurance type
Surety Bond
Company name
Westchester Fire Insurance Company
Policy limit
$0
Policy number
K08430287
Effective date
04/01/2022
Address
436 Walnut Street, Philadelphia, PA, US, 19106
Phone
+1-800-433-0385
Reviews
OH
Verified Broker from Ohio
April 10, 2024
“Poor experience”
Timeliness
3/10
Cleanliness
3/10
Communication
3/10
What went poorly?
Late Delivery
Intermittent Tracking
Poor Dispatcher Communication
We have only used this team one time and we will not be using them again. They almost arrived late for pickup and arrived very late for delivery. Communication was not there and service was not good.
Lanes
Onida, SD
to
Gervais, OR
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional
RS
Rob S
June 14, 2023
“Full Truckload from Salem, OR to Pierre, SD”
Timeliness
9/10
Cleanliness
9/10
Communication
9/10
What went well?
On Time Pickup
On Time Delivery
Consistent Tracking
Strong Dispatcher Communication
Good Delivery Condition
Curtis was great for this run, all ETA's given on time and a happy customer on the delivery end
Lanes
Salem, OR
to
Pierre, SD
Freight Details
General Freight
Tracking
Did not use electronic tracking
IN
Verified Broker from Indiana
March 31, 2023
“Full Truckload from Onida, SD to Gervais, OR”
Timeliness
10/10
Cleanliness
10/10
Communication
10/10
What went well?
On Time Pickup
On Time Delivery
Consistent Tracking
Strong Dispatcher Communication
Strong Driver Communication
Friendly
Easy to Work With
Easy to Onboard
Clean Equipment
Good Delivery Condition
Knowledgeable
Solid Carrier was on time and did good on our load.
Lanes
Onida, SD
to
Gervais, OR
Freight Details
General Freight
Household Goods
Tracking
Offers electronic tracking
Tracking functional
IN
Verified Broker from Indiana
March 31, 2023
“If you are looking for Quality, you've found it”
Timeliness
10/10
Cleanliness
10/10
Communication
10/10
What went well?
On Time Pickup
On Time Delivery
Consistent Tracking
Strong Dispatcher Communication
Strong Driver Communication
Friendly
Easy to Work With
Easy to Onboard
Clean Equipment
Good Delivery Condition
Knowledgeable
Top quality service from from both Nara and Curtis. Everything happened just as we hoped. True A+ carrier
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