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Quality Carriers

Unclaimed
Interstate
(3 reviews) 4.9 out of 5
Tampa, FL 33602
USDOT
76600
Docket
MC127840

Carrier Ratings

Cleanliness
9.7
Communication
9.7
Timeliness
9.7

Positive Flags

On Time Pickup
3
On Time Delivery
3
Consistent Tracking
3
Strong Dispatcher Communication
3
Good Delivery Condition
3
Strong Driver Communication
2
Friendly
2
Easy to Work With
2
Easy to Onboard
2
Clean Equipment
2
Knowledgeable
2

Overview

Acquired by the CSX Corporation on July 1, 2021, Quality Carriers is a subsidiary of one of the nation's leading transportation suppliers. Today we operate North America’s largest bulk tank trucking fleet with more than 2,500 trucks and 6,400 trailers. Our sheer size means that Quality Carriers can meet almost any customer requirements, as well as any surge in demand, even over extended periods of time. A network of more than 100 company-owned and affiliate terminals and facilities in key locations throughout the U.S., Canada and Mexico provide the all-important support for our drivers. As a company, we practice a policy of open communications with our drivers. Working together in a dynamic corporate culture that focuses on building a strong team, we all strive toward one goal: To be the industry leader in both road safety and quality services. To that end, we invest heavily in driver training and in developing the most rigorous safety protocols found anywhere.

Fleet Details

Type Tractors Trailers Trucks
Owned 544 201 0
Leased 1943 203 0

Freight

  • General Freight
  • Liquids/Gases
  • Intermodal Containers
  • Chemicals
  • Commodities Dry Bulk

Truck Types

  • Pneumatic
  • Tanker

Shipment Types

  • Partial Truckload
MCS-150 Mileage
258,204,815 (2022)
Electronic Tracking
67% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Quality Carriers

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Common Active — 06/12/1984 (39 years, 8 months)
Contract Active — 10/28/1991 (32 years, 3 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 1613 256 426 2.35 19.4%
Unsafe Driving 281 77 0 0.84 11%
Hours of Service Compliance 174 45 19 0.14 6.9%
Driver Fitness 14 7 11 0.02 1%
Controlled Substances 1 0 1 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 1 3 4
Injuries 20 17 60 97
Tow-away 18 39 80 137
Crash Reports 21 41 83 145

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 3805 32 0.84% 6.67%
Vehicle 3169 419 13.22% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Old Republic Insurance Company
Policy limit
$5,000,000
Policy number
MWTT 316381
Effective date
10/01/2021
Address
307 N. Michigan Ave. 17 Th Floor, Chicago, IL, US, 60601
Phone
+1-800-621-0365

Insurance type
BIPD (Excess)
Company name
Fireman's Fund Insurance Co.
Policy limit
$3,000,000
Policy number
U5Z000017180
Effective date
09/15/2018
Address
1 Progress Point Parkway, O'fallon, MO, US, 63368
Phone
+1-314-513-1063

Insurance type
Cargo
Company name
Old Republic Insurance Company
Policy limit
$0
Policy number
MWE 316422
Effective date
10/01/2021
Address
307 N. Michigan Ave. 17 Th Floor, Chicago, IL, US, 60601
Phone
+1-800-621-0365

Insurance type
Surety Bond
Company name
Westchester Fire Insurance Company
Policy limit
$0
Policy number
K08430287
Effective date
04/01/2022
Address
436 Walnut Street, Philadelphia, PA, US, 19106
Phone
+1-800-433-0385

Showing 3 of 3 Reviews Clear Filters
RS

Rob S

June 14, 2023

“Full Truckload from Salem, OR to Pierre, SD”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Good Delivery Condition

Curtis was great for this run, all ETA's given on time and a happy customer on the delivery end


Lanes
Salem, OR to Pierre, SD
Freight Details
General Freight
Tracking
Did not use electronic tracking
IN

Verified Broker from Indiana

March 31, 2023

“Full Truckload from Onida, SD to Gervais, OR”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Solid Carrier was on time and did good on our load.


Lanes
Onida, SD to Gervais, OR
Freight Details
General Freight
Household Goods
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

March 31, 2023

“If you are looking for Quality, you've found it”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Top quality service from from both Nara and Curtis. Everything happened just as we hoped. True A+ carrier


Lanes
Onida, SD to Gervais, OR
Freight Details
Liquids/Gases
Chemicals
Tracking
Offers electronic tracking
Tracking functional