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Metro Transport Group LLC
- USDOT
- 1033341
- Docket
- MC426436
- Website
- Metro Transport Group LLC
Carrier Ratings
- Cleanliness
-
10.0
- Communication
-
10.0
- Timeliness
-
10.0
Positive Flags
- On Time Pickup
- 6
- On Time Delivery
- 6
- Consistent Tracking
- 6
- Strong Dispatcher Communication
- 6
- Strong Driver Communication
- 4
- Easy to Work With
- 4
- Good Delivery Condition
- 3
- Friendly
- 2
- Easy to Onboard
- 2
- Clean Equipment
- 1
- Knowledgeable
- 1
Overview
With over 100 units, Metro Transport Group is powered with a late-model fleet that's driven for success. Headquartered in East Tennessee, for over 30 years we've been providing unmatched transportation and logistics services tailored to our customer's needs.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 20 | 100 | 10 |
| Leased | 0 | 36 | 6 |
Freight
- General Freight
- Household Goods
- Commodities Dry Bulk
- Paper Products
Truck Types
- Dry Van
Shipment Types
- Less than Truckload
- Full Truckload
- MCS-150 Mileage
- 2,600,000 (2023)
- Electronic Tracking
- 100% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Metro Transport Group LLC
Compliance
Authorizations
- FMCSA authority status
- Common Active — 10/20/2008 (15 years, 6 months)
- Carrier operation
- Interstate
- Hazmat
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 12 | 5 | 7 | 3.43 | 29.8% |
| Unsafe Driving | 9 | 2 | 0 | 1.72 | 25% |
| Hours of Service Compliance | 3 | 1 | 0 | 0.25 | 13.1% |
| Driver Fitness | 0 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 0 | 0 | 2 | 2 |
| Crash Reports | 0 | 0 | 2 | 2 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 53 | 0 | 0% | 6.67% |
| Vehicle | 22 | 8 | 36.36% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- National Interstate Insurance Company
- Policy limit
- $750,000
- Policy number
- CAT 0011344-00
- Effective date
- 10/01/2021
- Address
- 3250 Interstate Drive, Richfield, OH, US, 44286
- Phone
- +1-800-929-1500
- Insurance type
- Cargo
- Company name
- Underwriters At Lloyds London
- Policy limit
- $0
- Policy number
- 1414BNTFINFR2207514
- Effective date
- 02/10/2022
- Address
- 181 W. Madison, Suite 3870, Chicago, IL, US, 60602
- Phone
- +1-312-407-6219
Verified Broker from Ohio
“Great carrier to work with”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
- Good Delivery Condition
Metro's customer service is top notch and their rates are solid. With these two things combined, it makes for great service and money in your pocket. This team is easy to work with and we are laways looking for a load to work with them.
- Lanes
- Surprise, AZ to Kansas City, KS
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Ohio
“Full Truckload from Pontiac, MI to Alcoa, TN”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Easy to Work With
- Good Delivery Condition
Carl and Sam did a fantastic job. Both provided great communication, providing updates proactively through emails and text. Driver tracking was solid throughout the entire haul. Also was very punctual to appointments. This made carrier very easy to work with and highly recommend
- Lanes
- Pontiac, MI to Alcoa, TN
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Ohio
“Full Truckload from Texarkana, AR to Kinston, NC”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
Metro Transport Group LLC did a great job on time for pick up and delivery consistent tracking . Dispatch gave needed updates . Load ran smooth no issues .
- Lanes
- Texarkana, AR to Kinston, NC
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Great”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Easy to Onboard
Driver was on time for both appts and he called ahead with his ETA. He and the dispatcher did a great job with communication and they both were great to work with. Onboarding was a cinch, tracking was great throughout.
- Lanes
- Urbana, OH to Clinton, TN
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“This carrier is excellent”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
For these load, they are working good and guaranteed responsibility and honesty at all times, they are talkative when we called them and send them email. I would definitely choose them again.
- Lanes
- Texarkana, AR to Clarksville, TN
- Freight Details
- General Freight
- Paper Products
- Tracking
- Offers electronic tracking
- Tracking functional
Carrier Ratings
- Cleanliness
-
10.0
- Communication
-
10.0
- Timeliness
-
10.0
Positive Flags
- On Time Pickup
- 6
- On Time Delivery
- 6
- Consistent Tracking
- 6
- Strong Dispatcher Communication
- 6
- Strong Driver Communication
- 4
- Easy to Work With
- 4
- Good Delivery Condition
- 3
- Friendly
- 2
- Easy to Onboard
- 2
- Clean Equipment
- 1
- Knowledgeable
- 1
