Jacks Or Better Express LLC
- USDOT
- 2368878
- Docket
- MC812500
Updated November 12, 2026
Carrier Ratings
- Quality of Equipment
-
9.8
- Communication
-
8.6
- Timeliness
-
9.6
Positive Flags
- On Time Pickup
- 5
- On Time Delivery
- 5
- Consistent Tracking
- 4
- Strong Dispatcher Communication
- 4
- Easy to Work With
- 4
- Strong Driver Communication
- 3
- Friendly
- 3
- Good Delivery Condition
- 3
- Easy to Onboard
- 2
- Clean Equipment
- 2
- Knowledgeable
- 1
Negative Flags
- Intermittent Tracking
- 1
- Poor Dispatcher Communication
- 1
- Poor Driver Communication
- 1
What would you like to know about Jacks Or Better Express LLC?
Cargo Quote team in Laredo is exceptionally great, I enjoy working with all of them specially Alejandra Villa and her team, they are professional, proactive and always communicate well. Thanks team
Overview
Jacks Or Better Express LLC is a 7-truck interstate dry van, reefer, and lowboy carrier in Bardstown, KY. Rated 4.6/5 by 5 shippers. Carrier authority active since Oct 2026 (MC812500, USDOT 2368878), insurance on file. Lanes: Mebane, NC → Cincinnati, OH; Louisville, KY → Lexington, KY; Bardstown, KY → Montgomery, AL.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 7 | 18 | 0 |
| Leased | 0 | 0 | 0 |
Seen on the road
13 roadside inspections across 4 states
- Kentucky 9
- Georgia 2
- Indiana 1
- Iowa 1
Equipment seen at inspections
- Tanker 1
Freight
- General Freight
- Metal: Sheets, Coils, Rolls
- Logs, Poles, Beams, Lumber
- Building Materials
- Machinery, Large Objects
- Fresh Produce
- Intermodal Containers
- Grain, Feed, Hay
- Meat
- Refrigerated Food
- Beverages
- Paper Products
- Farm Supplies
- Construction
Truck Types
- Lowboy
- Dry Van
- Reefer
- Oversized
- Power Only
- Tanker
Shipment Types
- Full Truckload
Specialized Services
- Hazardous Materials
- Last Mile
- MCS-150 Mileage
- 633,949 (2025)
- Electronic Tracking
- 100% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Jacks Or Better Express LLC
Compliance
Authorizations
- FMCSA authority status
- Motor Carrier Active — 10/28/2026 (2 weeks, 3 days)
- Carrier operation
- Interstate
- Hazmat
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 5 | 1 | 0 | 1.84 | 11.1% |
| Unsafe Driving | 0 | 0 | 0 | 0 | 0% |
| Hours of Service Compliance | 0 | 0 | 0 | 0 | 0% |
| Driver Fitness | 0 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 1 | 1 |
| Tow-away | 0 | 0 | 0 | 0 |
| Crash Reports | 0 | 0 | 1 | 1 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 13 | 0 | 0% | 6.67% |
| Vehicle | 9 | 2 | 22.22% | 22.26% |
Inspections recorded across 4 states. See which states
Insurance Coverage
- Insurance Type
- BIPD (Primary)
- Company Name
- Auto-Owners Insurance Company
- Policy Limit
- $1,000,000
- Policy Number
- 53-778070-00
- Effective Date
- 10/28/2026
Reviews
Write a ReviewVerified Broker from Ohio
“Full Truckload from Mebane, NC to Cincinnati, OH”
- Timeliness
- 10/10
- Quality of Equipment
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
- Good Delivery Condition
This team was very easy to work with. Dispatch provided driver info right after booking the load and got them on tracking. Everything was made on time and we had no issues.
- Lanes
- Mebane, NC to Cincinnati, OH
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Meh Carrier”
- Timeliness
- 8/10
- Quality of Equipment
- 9/10
- Communication
- 3/10
- On Time Pickup
- On Time Delivery
- Intermittent Tracking
- Poor Dispatcher Communication
- Poor Driver Communication
Meh Carrier, had issue communicating with them, they switched drivers several times and never provided information. Issue with tracking link, but were on time for shipper and receiver appointments.
- Lanes
- Bardstown, KY to Montgomery, AL
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking not functional
Verified Broker from Ohio
“Good Service”
- Timeliness
- 10/10
- Quality of Equipment
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Good Delivery Condition
this carrier has great service, good communication with the driver and the dispatcher till the delivery
- Lanes
- Jeffersonville, IN to Cicero, IL
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Very nice driver”
- Timeliness
- 10/10
- Quality of Equipment
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
For this load is important to highlight the friendliness in a company, but this driver gets 5 stars for friendliness, is very communicative, and is always willing to collaborate, how good it feels to work like this.
- Lanes
- Elizabethtown, KY to Louisville, KY
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Florida
“Full Truckload from Louisville, KY to Lexington, KY”
- Timeliness
- 10/10
- Quality of Equipment
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
- Good Delivery Condition
- Knowledgeable
Jacks Or Better Express has been a great freight partner for us on dry van loads. Always courteous with our shippers, good communication and driver tracking. On time at the shipper. On time at delivery. Always professional and consistent.
- Lanes
- Louisville, KY to Lexington, KY
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Carrier Ratings
- Quality of Equipment
-
9.8
- Communication
-
8.6
- Timeliness
-
9.6
Positive Flags
- On Time Pickup
- 5
- On Time Delivery
- 5
- Consistent Tracking
- 4
- Strong Dispatcher Communication
- 4
- Easy to Work With
- 4
- Strong Driver Communication
- 3
- Friendly
- 3
- Good Delivery Condition
- 3
- Easy to Onboard
- 2
- Clean Equipment
- 2
- Knowledgeable
- 1
Negative Flags
- Intermittent Tracking
- 1
- Poor Dispatcher Communication
- 1
- Poor Driver Communication
- 1
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