Jacks Or Better Express LLC
- USDOT
- 2368878
- Docket
- MC812500
Carrier Ratings
- Cleanliness
-
9.8
- Communication
-
8.6
- Timeliness
-
9.6
Positive Flags
- On Time Pickup
- 5
- On Time Delivery
- 5
- Consistent Tracking
- 4
- Strong Dispatcher Communication
- 4
- Easy to Work With
- 4
- Strong Driver Communication
- 3
- Friendly
- 3
- Good Delivery Condition
- 3
- Easy to Onboard
- 2
- Clean Equipment
- 2
- Knowledgeable
- 1
Negative Flags
- Intermittent Tracking
- 1
- Poor Dispatcher Communication
- 1
- Poor Driver Communication
- 1
Overview
Jacks Or Better Express LLC is an active interstate freight carrier based out of Bardstown, Kentucky. Jacks Or Better Express LLC has been authorized to operate under MC812500 and USDOT 2368878.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 7 | 18 | 0 |
| Leased | 0 | 0 | 0 |
Freight
- General Freight
- Metal: Sheets, Coils, Rolls
- Logs, Poles, Beams, Lumber
- Building Materials
- Fresh Produce
- Grain, Feed, Hay
- Meat
- Refrigerated Food
- Beverages
- Paper Products
- Farm Supplies
- Construction
Truck Types
- Lowboy
- Dry Van
- Reefer
- Oversized
- Power Only
- Tanker
Shipment Types
- Full Truckload
- MCS-150 Mileage
- 535,960 (2023)
- Electronic Tracking
- 100% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Jacks Or Better Express LLC
Compliance
Authorizations
- FMCSA authority status
- Contract Active — 08/29/2016 (7 years, 7 months)
- Carrier operation
- Interstate
- Hazmat
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 8 | 0 | 4 | 4.83 | 43% |
| Unsafe Driving | 1 | 1 | 0 | 1.13 | 16% |
| Hours of Service Compliance | 0 | 0 | 0 | 0 | 0% |
| Driver Fitness | 0 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 0 | 2 | 0 | 2 |
| Crash Reports | 0 | 2 | 0 | 2 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 11 | 0 | 0% | 6.67% |
| Vehicle | 9 | 3 | 33.33% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Auto Owners Insurance Company
- Policy limit
- $750,000
- Policy number
- 53-778070-00
- Effective date
- 03/23/2022
- Address
- P O Box 30660, Lansing, MI, US,
- Phone
- +1-517-323-1200
Verified Broker from Ohio
“Full Truckload from Mebane, NC to Cincinnati, OH”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
- Good Delivery Condition
This team was very easy to work with. Dispatch provided driver info right after booking the load and got them on tracking. Everything was made on time and we had no issues.
- Lanes
- Mebane, NC to Cincinnati, OH
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Meh Carrier”
- Timeliness
- 8/10
- Cleanliness
- 9/10
- Communication
- 3/10
- On Time Pickup
- On Time Delivery
- Intermittent Tracking
- Poor Dispatcher Communication
- Poor Driver Communication
Meh Carrier, had issue communicating with them, they switched drivers several times and never provided information. Issue with tracking link, but were on time for shipper and receiver appointments.
- Lanes
- Bardstown, KY to Montgomery, AL
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking not functional
Verified Broker from Ohio
“Good Service”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Good Delivery Condition
this carrier has great service, good communication with the driver and the dispatcher till the delivery
- Lanes
- Jeffersonville, IN to Cicero, IL
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Indiana
“Very nice driver”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
For this load is important to highlight the friendliness in a company, but this driver gets 5 stars for friendliness, is very communicative, and is always willing to collaborate, how good it feels to work like this.
- Lanes
- Elizabethtown, KY to Louisville, KY
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Florida
“Full Truckload from Louisville, KY to Lexington, KY”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
- Good Delivery Condition
- Knowledgeable
Jacks Or Better Express has been a great freight partner for us on dry van loads. Always courteous with our shippers, good communication and driver tracking. On time at the shipper. On time at delivery. Always professional and consistent.
- Lanes
- Louisville, KY to Lexington, KY
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Carrier Ratings
- Cleanliness
-
9.8
- Communication
-
8.6
- Timeliness
-
9.6
Positive Flags
- On Time Pickup
- 5
- On Time Delivery
- 5
- Consistent Tracking
- 4
- Strong Dispatcher Communication
- 4
- Easy to Work With
- 4
- Strong Driver Communication
- 3
- Friendly
- 3
- Good Delivery Condition
- 3
- Easy to Onboard
- 2
- Clean Equipment
- 2
- Knowledgeable
- 1
Negative Flags
- Intermittent Tracking
- 1
- Poor Dispatcher Communication
- 1
- Poor Driver Communication
- 1
