Hermes Express Inc

Unclaimed
Interstate
(6 reviews) 4.6 out of 5
Northridge, CA 91325
USDOT
3039856
Docket
MC044133

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Carrier Ratings

Cleanliness
9.7
Communication
9.2
Timeliness
9.7

Positive Flags

On Time Pickup
6
On Time Delivery
6
Consistent Tracking
6
Strong Dispatcher Communication
6
Strong Driver Communication
5
Easy to Work With
3
Friendly
2
Good Delivery Condition
2
Clean Equipment
1
Knowledgeable
1

Negative Flags

Poor Driver Communication
1

Overview

Hermes Express Inc is an active interstate freight carrier based out of Northridge, California. Hermes Express Inc has been authorized to operate under MC044133 and USDOT 3039856.

Fleet Details

Type Tractors Trailers Trucks
Owned 2 2 0
Leased 0 0 0

Freight

  • General Freight

Truck Types

  • Dry Van

Shipment Types

  • Less than Truckload
  • Full Truckload
MCS-150 Mileage
149,000 (2022)
Electronic Tracking
100% of reviewers say the carrier uses electronic tracking

Compliance

Authorizations

FMCSA authority status
Common Active — 03/01/2018 (6 years, 2 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 1 0 0 0.25 0.5%
Unsafe Driving 1 1 0 3.5 45.9%
Hours of Service Compliance 2 2 2 2.4 68.5%
Driver Fitness 1 0 1 0.6 48%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 0 0 0
Crash Reports 0 0 0 0

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 8 3 37.5% 6.67%
Vehicle 6 0 0% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Great West Casualty Co.
Policy limit
$1,000,000
Policy number
MCP67382A
Effective date
02/01/2021
Address
1100 West 29 Th St., P.O. Box 277, South Sioux City, NE, US, 68776
Phone
+1-800-228-8602

Showing 6 of 6 Reviews Clear Filters
RC

Raphael C

June 28, 2023

“Reliable Carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly

It was a pleasure to work with this carrier on this load. The communication from the dispatcher was solid. We received the necessary updates. The driver provided excellent tracking from start to finish. Looking forward to working with them again.


Lanes
Murfreesboro, TN to Lees Summit, MO
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

June 20, 2023

“Great carrier for LTL moves”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Good Delivery Condition

Hermes was a pleasure to work with. They made pickup and delivery on-time and stayed on tracking. Great carrier to work with.


Lanes
Reno, NV to Jurupa Valley, CA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

June 20, 2023

“Full Truckload from Bessemer, AL to Kansas City, MO”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Driver(s) have been responsive to calls & texts, follow directions easily...some available w/Carb compliance needed in California as well.


Lanes
Bessemer, AL to Kansas City, MO
Reno, NV to Jurupa Valley, CA
Freight Details
General Freight
Household Goods
Tracking
Offers electronic tracking
Tracking functional
JB

John B

April 05, 2023

“Extremely responsible carrier ”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With

In this specific load, the cargo was very valuable for our client, which was always handled with great responsibility and according to the established standards and most importantly, within the established deadlines.


Lanes
Bessemer, AL to Kansas City, MO
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

March 20, 2023

“Communication must be better”

Timeliness
10/10
Cleanliness
10/10
Communication
7/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
What went poorly?
  • Poor Driver Communication

Even though everything went well with the load, communicating with the driver was a bit of an issue and we had to state that we were not bothering and just doing our jobs regarding everyone involved.


Lanes
Laredo, TX to Riverside, CA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional