Faf

Unclaimed
Interstate
(4 reviews) 4.4 out of 5
6700 Port Road Groveport, OH US 43125
USDOT
728630
Docket
MC333604
Website
Faf

Updated October 6, 2026

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Carrier Ratings

Quality of Equipment
9.3
Communication
6.5
Timeliness
9.3

Positive Flags

On Time Pickup
2
On Time Delivery
2
Friendly
2
Easy to Work With
2
Strong Dispatcher Communication
1

Negative Flags

Poor Dispatcher Communication
1
Poor Driver Communication
1

Related Carriers

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Overview

Leverage Forward’s nationwide network of facilities, trucks, and routes to keep your business moving forward—across country or across town. As an important part of your shipping logistics, the location of terminals is key in streamlining operations. They’re the holding station for your freight that’s awaiting carpool pickup from one of our linehaul providers.

Fleet Details

Type Tractors Trailers Trucks
Owned 291 4672 158
Leased 1109 0 171

Freight

  • General Freight
  • Household Goods
  • Metal: Sheets, Coils, Rolls
  • Motor Vehicles
  • Building Materials
  • Machinery, Large Objects
  • Liquids/Gases
  • Intermodal Containers
  • Oilfield Equipment
  • Meat
  • Garbage, Refuse, Trash
  • U.S. Mail
  • Chemicals
  • Commodities Dry Bulk
  • Refrigerated Food
  • Beverages
  • Paper Products
  • Farm Supplies
  • Construction

Truck Types

  • Dry Van

Shipment Types

  • Full Truckload

Specialized Services

  • Last Mile
  • Lift Gate
  • Hazardous Materials
MCS-150 Mileage
168,189,126 (2024)
Electronic Tracking
25% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Faf

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Motor Carrier Active — 02/26/1998 (28 years, 7 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 793 129 0 3.54 26.6%
Unsafe Driving 265 76 0 1.13 16.2%
Hours of Service Compliance 79 19 0 0.13 8.5%
Driver Fitness 19 6 0 0.05 3.3%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 1 3 4
Injuries 12 16 26 54
Tow-away 0 0 0 0
Crash Reports 16 29 79 124

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 1916 18 0.94% 6.67%
Vehicle 1088 210 19.3% 22.26%

Insurance Coverage

Insurance Type
BIPD (Primary)
Company Name
Ace American Insurance Company
Policy Limit
$5,000,000
Policy Number
MMTH26038893
Effective Date
10/01/2026

Bond Coverage

Bond Type
Surety Bond
Company Name
American Alternative Insurance Corporation
Policy Limit
$75,000
Policy Number
2026100106
Effective Date
06/05/2026

Showing 4 of 4 Reviews Clear Filters
SD

SANTIAGO D - Verified Broker

May 08, 2024

“Less than Truckload from Laredo, TX to Miami, FL”

Timeliness
10/10
Quality of Equipment
10/10
Communication
3/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Friendly
What went poorly?
  • Poor Dispatcher Communication
  • Poor Driver Communication

I love this company for all the Airport and CFS pick-ups. The only thing I don't like is the extras, this carrier is inflexible and charges you a lot of money when you or your customer make a mistake for any inches or pounds


Lanes
Laredo, TX to Miami, FL
Freight Details
General Freight
Motor Vehicles
Building Materials
Machinery, Large Objects
Chemicals
Paper Products
Construction
Tracking
Offers electronic tracking
Tracking functional
NH

Verified Broker from New Hampshire

April 18, 2024

“Less than Truckload from Boston, MA to Worcester, MA”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Easy to Work With

I haven't used them much but when I do use them, never have had an issue, would use again... good carrier.


Lanes
Boston, MA to Worcester, MA
Freight Details
General Freight
Tracking
Did not use electronic tracking
DB

Daniel B - Verified Broker

July 14, 2023

“GOOD SHIPMENTS ”

Timeliness
7/10
Quality of Equipment
7/10
Communication
7/10

What went well?
  • Friendly
  • Easy to Work With

I've worked with forward air for a while, they have good rates, they handle CFS picks up, they are like any LTL carrier, have some questionable adjustments, delayed shipments etc, but overall I've good experiences with them. I would use again when I can .


Lanes
Phoenix, AZ to Miami, FL
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

September 30, 2021

“Full Truckload from Chicago, IL to Cincinnati, OH”

Timeliness
10/10
Quality of Equipment
10/10
Communication
6/10

This company is great when you have a surprise small load they normally will always work us in


Lanes
Chicago, IL to Cincinnati, OH
Freight Details
General Freight
Tracking
Did not use electronic tracking