Cargo Expert Services Inc

Unclaimed

Interstate

(7 reviews) 4.4 out of 5

Carpentersville, IL 60110

USDOT: 3742352
Docket: MC1325247
Website: Cargo Expert Services Inc

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Carrier Ratings

Cleanliness: 9.7
Communication: 8.1
Timeliness: 9.4

Positive Flags

On Time Pickup: 7
On Time Delivery: 6
Consistent Tracking: 5
Strong Dispatcher Communication: 5
Strong Driver Communication: 3
Easy to Work With: 3
Good Delivery Condition: 3
Friendly: 2
Knowledgeable: 2
Easy to Onboard: 1

Negative Flags

Poor Dispatcher Communication: 2
Poor Driver Communication: 2
Unresponsive: 2
Late Delivery: 1
Intermittent Tracking: 1

Overview

CEI provides logistical transportation of goods and services. Our transportation services allow us to provide services for temperature-controlled climate and dry goods. Safety is our number one goal for our drivers and products that we are transporting. Ensuring our professional customer service is an important aspect that we strive to maintain with all clientele. As an experienced carrier, we promote open communication amongst the drivers and shippers. We take pride in addressing, meeting, and exceeding the shipper’s transportation needs.

Fleet Details

Type	Tractors	Trailers	Trucks
Owned	0	0	0
Leased	4	4	0

Freight

General Freight

Truck Types

Dry Van
Reefer
Flatbed

Shipment Types

Full Truckload

MCS-150 Mileage: 549,887 (2023)
Electronic Tracking: 100% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Cargo Expert Services Inc

Compliance

Authorizations

FMCSA authority status: Common Active — 11/29/2021 (2 years, 5 months)
Carrier operation: Interstate
Cargo authorization: Property

Safety Violations

Type	Total	Severe	Out of Service	Measure	Percentile
Vehicle Maintenance	9	2	3	3.2	27.7%
Unsafe Driving	1	0	0	2.08	30%
Hours of Service Compliance	1	1	0	0.53	26.9%
Driver Fitness	0	0	0	0	0%
Controlled Substances	0	0	0	0	0%

Accident Report

Type	Last 6 Months	Total
Fatalities	0	0
Injuries	0	0
Tow-away	1	1
Crash Reports	1	1

Inspections

Type	Inspections	OOS Inspections	OOS Percentage	National Average
Driver	17	0	0%	6.67%
Vehicle	13	4	30.77%	22.26%

Insurance Coverage

Insurance type: BIPD (Primary)
Company name: Artisan & Truckers Casualty Company
Policy limit: $750,000
Policy number: CA975131499
Effective date: 11/22/2023

Reviews

Verified Broker from Ohio

March 14, 2024

“Full Truckload from Elkhart, IN to Calexico, CA”

Timeliness: 6/10
Cleanliness: 9/10
Communication: 6/10

What went well?

On Time Pickup
Good Delivery Condition

What went poorly?

Late Delivery
Intermittent Tracking
Poor Dispatcher Communication
Poor Driver Communication
Unresponsive

Gave them a few tries but unfortunately fell short. Tracking becomes an issue, swapped out drivers w/out notification. Have had to reschedule delivery due to a missed appt cut off. Hard to reach drivers and dispatch once load(s) are picked and rates are high.

Lanes: Elkhart, IN to Calexico, CA; Roanoke, IN to North Las Vegas, NV; Milwaukee, WI to Ontario, CA
Freight Details: General Freight
Tracking: Offers electronic tracking; Tracking not functional

Verified Broker from Ohio

March 07, 2023

“Poor communication skills ”

Timeliness: 10/10
Cleanliness: 9/10
Communication: 3/10

What went well?

On Time Pickup
On Time Delivery

What went poorly?

Poor Dispatcher Communication
Poor Driver Communication
Unresponsive

The driver and dispatcher were not answering phone calls, text messages, or emails when we asked for updates. they only answered at the end previous delivery.

Lanes: Waukegan, IL to Auburn, WA
Freight Details: General Freight
Tracking: Offers electronic tracking; Tracking not functional