Bih Express Inc logo

Bih Express Inc

Interstate
(12 reviews) 4.8 out of 5
Bowling Green, KY 42101
USDOT
1141826
Docket
MC462809

Carrier Ratings

Cleanliness
9.4
Communication
9.3
Timeliness
9.3

Positive Flags

On Time Pickup
7
On Time Delivery
7
Consistent Tracking
6
Strong Dispatcher Communication
4
Strong Driver Communication
4
Friendly
3
Easy to Work With
3
Knowledgeable
3
Clean Equipment
2
Good Delivery Condition
2
Easy to Onboard
1

Negative Flags

Late Delivery
1
Poor Driver Communication
1

Overview

Founded in 2004, BIH Express started off with three trucks and four trailers. Today, we are one of the leading transportation companies in south central Kentucky, transporting freight in 48 states.

Currently we operate with 80 trucks and 120 trailers, all late models and well maintained equipment. Every unit is equipped with a GPS satellite system, allowing you to know where your freight is 24/7. Our team consists of 100 drivers and 12 staff members. All drivers have been hired with at least two years of over the road experience, are 100% drug tested, must pass a background check and must have a clean driving record.

Fleet Details

Type Tractors Trailers Trucks
Owned 113 213 0
Leased 0 0 0

Freight

  • General Freight

Truck Types

  • Dry Van

Shipment Types

  • Full Truckload
MCS-150 Mileage
11,263,939 (2021)
Electronic Tracking
42% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Bih Express Inc

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 06/16/2005 (18 years, 11 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 88 22 25 4.64 41.5%
Unsafe Driving 47 13 0 2.77 38.1%
Hours of Service Compliance 27 6 3 0.29 15.8%
Driver Fitness 6 2 3 0.18 21.4%
Controlled Substances 1 1 1 0.06 10.7%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 2 1 5 8
Tow-away 4 1 8 13
Crash Reports 4 1 8 13

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 188 7 3.72% 6.67%
Vehicle 86 23 26.74% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Wesco Insurance Company
Policy limit
$1,000,000
Policy number
WMC1626346
Effective date
05/20/2018

Showing 12 of 12 Reviews Clear Filters
RC

Robert C

February 22, 2024

“Professional Excellence”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition

Excellence should be their middle name. On time pickup. on time delivery. Great communication and tracking throughout the carry. Professional driver for a professional company. Very Friendly indeed. Would use them again and again!


Lanes
Augusta, GA to Louisville, KY
Freight Details
Paper Products
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

July 30, 2023

“excellent Carrier”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Knowledgeable

We have not had any complaints with this carrier, they always do a good job, they are very professional and we love to give them our loads to deliver to our clients


Lanes
Mount Vernon, IN to Devens, MA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
RC

Raphael C

July 05, 2023

“Reliable Carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With

It was a pleasure to work with this carrier on this load. The communication from the dispatcher was solid. We received the necessary updates. The driver provided excellent tracking from start to finish. Looking forward to working with them again.


Lanes
Port Wentworth, GA to Louisville, KY
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
PA

Verified Broker from Pennsylvania

June 23, 2023

“Full Truckload from Tionesta, PA to Auburn, KY”

Timeliness
10/10
Cleanliness
9/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Onboard
  • Good Delivery Condition
  • Knowledgeable

We have used them a few times. No issues. Dispatcher kept us updated. Orders picked and delivered on time. No claims. Everything went well. Would use them again.


Lanes
Tionesta, PA to Auburn, KY
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

June 13, 2023

“Late for delivery ”

Timeliness
6/10
Cleanliness
6/10
Communication
6/10

What went well?
  • On Time Pickup
  • Consistent Tracking
  • Strong Dispatcher Communication
What went poorly?
  • Late Delivery
  • Poor Driver Communication

Pickup went smooth, but the driver overslept and missed the delivery appointment by 4 hours. This may have been a one-time issue for them, since a lot of other people in our company have had good experiences. But they fell short on this load.


Lanes
Evansville, IL to Andover, MA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional