Double Brokering
This carrier has been flagged in a review as having double brokered: Read Review(s)

Bala Express Inc

Unclaimed
Interstate
(4 reviews) 2.7 out of 5
Midvale, UT 84047
USDOT
3875437
Docket
MC1420162

Do you work for Bala Express Inc?

Carrier Ratings

Cleanliness
6.5
Communication
4.5
Timeliness
6.3

Positive Flags

On Time Pickup
1
On Time Delivery
1
Consistent Tracking
1
Strong Dispatcher Communication
1
Friendly
1
Good Delivery Condition
1

Negative Flags

Intermittent Tracking
2
Poor Dispatcher Communication
2
Unresponsive
2
Late Pickup
1
Late Delivery
1
Poor Driver Communication
1
Fraud
1
Claim Unresolved
1
Double Brokering
1
Back Solicitation
1
Refusal to Release Load
1

Overview

Bala Express Inc is an active interstate freight carrier based out of Midvale, Utah. Bala Express Inc has been authorized to operate under MC1420162 and USDOT 3875437.

Fleet Details

Type Tractors Trailers Trucks
Owned 1 1 0
Leased 0 0 0

Freight

  • General Freight

Truck Types

  • Box Truck
  • Dry Van

Shipment Types

  • Full Truckload
MCS-150 Mileage
285,456 (2023)
Electronic Tracking
75% of reviewers say the carrier uses electronic tracking

Compliance

Authorizations

FMCSA authority status
Common Active — 08/15/2022 (1 year, 8 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 7 0 0 9.66 73.2%
Unsafe Driving 0 0 0 0 0%
Hours of Service Compliance 3 0 0 0.54 27.2%
Driver Fitness 1 0 0 0.72 52.4%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 0 0 0
Crash Reports 0 0 0 0

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 5 0 0% 6.67%
Vehicle 3 0 0% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
National Indemnity Company
Policy limit
$750,000
Policy number
70TRS127281
Effective date
02/08/2024
Address
1314 Douglas Street, Suite 1400, Omaha, NE, US, 68102
Phone
+1-866-720-7861

Showing 4 of 4 Reviews Clear Filters
IN

Verified Broker from Indiana

April 10, 2023

“Possible double broker”

Timeliness
8/10
Cleanliness
9/10
Communication
2/10

What went poorly?
  • Intermittent Tracking
  • Poor Dispatcher Communication
  • Poor Driver Communication
  • Unresponsive

They made a lot of excuses for not tracking and it was a MUST for our load, driver communication is inexistent


Lanes
Crossett, AR to Andersonville, GA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional
DB

David B

March 28, 2023

“DOUBLE BROKER”

Timeliness
1/10
Cleanliness
1/10
Communication
1/10

What went poorly?
  • Double Brokering

I get calls from them all the time, they are on my call block list, so funny when they call and see how often they call, 7 trucks zero inspections not to hard to figure out these clowns, they dont have trucks, they sound like there calling from overseas, last time they got through, I called them out for being brokers and got hung up on, SCAMMERS!!!!!


Lanes
Los Angeles, CA to Butte, MT
Freight Details
General Freight
Tracking
Did not use electronic tracking
IN

Verified Broker from Indiana

March 06, 2023

“bad carrier ”

Timeliness
6/10
Cleanliness
6/10
Communication
5/10

What went poorly?
  • Late Pickup
  • Late Delivery
  • Intermittent Tracking
  • Poor Dispatcher Communication
  • Unresponsive
  • Fraud
  • Claim Unresolved
  • Back Solicitation
  • Refusal to Release Load

not very good comunication have to removed them from the load bad experience


Lanes
Schoolcraft, MI to El Paso, TX
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

February 10, 2023

“This delivery was a Bala Blast!!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Good Delivery Condition

It was a pleasure to work with Matt and Bobby. Pickup and delivery was right on time and there was strong communication throughout the trip.


Lanes
Crossett, AR to Andersonville, GA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional