Ascend Transportation LLC logo

Ascend Transportation LLC

Interstate
(11 reviews) 4.8 out of 5
Jackson, TN 38305
USDOT
439352
Docket
MC191929

Carrier Ratings

Cleanliness
9.6
Communication
9.3
Timeliness
9.3

Positive Flags

On Time Delivery
10
On Time Pickup
9
Strong Dispatcher Communication
6
Strong Driver Communication
6
Consistent Tracking
5
Easy to Work With
5
Friendly
4
Easy to Onboard
3
Clean Equipment
2
Good Delivery Condition
2
Knowledgeable
2

Related Carriers

This carrier shares contact information with the following carriers:

Overview

With operations focused on the US South, Mid Atlantic, and Midwest, and 80 drop yards throughout, Ascend has density and Dry Van capacity in important regional areas where demand for high-performance short-haul shipping is high.

Fleet Details

Type Tractors Trailers Trucks
Owned 76 1511 0
Leased 466 913 0

Freight

  • General Freight
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Machinery, Large Objects
  • Fresh Produce
  • Grain, Feed, Hay
  • Refrigerated Food
  • Beverages
  • Paper Products
  • Farm Supplies
  • Construction

Truck Types

  • Dry Van
  • Power Only

Shipment Types

  • Full Truckload
MCS-150 Mileage
41,349,219 (2023)
Electronic Tracking
64% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Ascend Transportation LLC

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Contract Active — 04/21/1987 (37 years, 1 month)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 338 134 182 3.03 26.8%
Unsafe Driving 141 51 0 2.1 30.2%
Hours of Service Compliance 85 22 12 0.23 12.4%
Driver Fitness 11 6 9 0.07 8.1%
Controlled Substances 2 0 2 0.01 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 1 7 9 17
Tow-away 6 16 29 51
Crash Reports 6 16 30 52

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 1177 20 1.7% 6.67%
Vehicle 718 161 22.42% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Great West Casualty Co.
Policy limit
$1,000,000
Policy number
MCP59702A
Effective date
12/29/2021

Insurance type
Surety Bond
Company name
Travelers Casualty & Surety Co. Of America
Policy limit
$0
Policy number
107482967
Effective date
12/29/2021

Insurance type
BIPD
Company name
Protective Insurance Co.
Policy limit
$0
Policy number
B-13693
Effective date
06/01/2022

Showing 11 of 11 Reviews Clear Filters
IN

Verified Broker from Indiana

June 28, 2023

“Full Truckload from McCalla, AL to Stevenson, AL”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Driver Communication

Driver kept the team updated throughout duration of shipment, didn't have to check where they were as they stayed on top of tracking as well


Lanes
McCalla, AL to Stevenson, AL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
BN

Beau N

June 23, 2023

“Great Carrier!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery

Ascend has ran a few loads for us and they did not disappoint on either load! They were polite and efficient. We look forward to working with them in the future.


Lanes
Woodruff, SC to Cookeville, TN
Woodruff, SC to Knoxville, TN
Freight Details
General Freight
Tracking
Did not use electronic tracking
IN

Verified Broker from Indiana

June 22, 2023

“Full Truckload from Birmingham, AL to Stevenson, AL”

Timeliness
7/10
Cleanliness
10/10
Communication
7/10

What went well?
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Decent Carrier can be bad at communicating at times. Over all they do a good job with pick ups and delivery's.


Lanes
Birmingham, AL to Stevenson, AL
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional
OR

Verified Broker from Oregon

June 16, 2023

“Always On Time”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Amazing! This carrier is doing weekly almost daily freight for us. All of them are long miles, and must meet appointment times. Drivers are on time, professional and courteous. Yards enjoy having them onsite. Would highly recommend for your freight needs!


Lanes
Lewistown, OH to Cherokee, AL
Freight Details
General Freight
Tracking
Did not use electronic tracking
SK
Response from Steve Kottary – Ascend Transportation LLC
11 months ago
Thank you for giving us an opportunity to serve you!
IN

Verified Broker from Indiana

May 26, 2023

“Great”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication

Great carrier! Driver was prompt for his appts and called ahead as required. Dispatcher and driver did a great job communicating with the customers and myself. Tracking worked great


Lanes
Louisville, KY to Booneville, MS
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
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