Abilene Motor Express logo

Abilene Motor Express

Unclaimed
Interstate
(8 reviews) 4.6 out of 5
Richmond, VA 23237
USDOT
335555
Docket
MC194957

Do you work for Abilene Motor Express?

Carrier Ratings

Cleanliness
9.5
Communication
8.6
Timeliness
9.5

Positive Flags

On Time Pickup
7
On Time Delivery
7
Consistent Tracking
5
Strong Dispatcher Communication
5
Good Delivery Condition
5
Strong Driver Communication
4
Easy to Work With
4
Friendly
3
Easy to Onboard
2
Clean Equipment
2
Knowledgeable
2

Negative Flags

Poor Driver Communication
3
Poor Dispatcher Communication
2
Late Pickup
1
Late Delivery
1
Unresponsive
1
Fraud
1
Claim Unresolved
1
Poor Delivery Condition
1
Back Solicitation
1

Overview

Abilene Motor Express is an active interstate freight carrier based out of Richmond, Virginia. Abilene Motor Express has been authorized to operate under MC194957 and USDOT 335555.

Fleet Details

Type Tractors Trailers Trucks
Owned 403 1400 0
Leased 66 0 0

Freight

  • General Freight
  • Household Goods
  • Metal: Sheets, Coils, Rolls
  • Motor Vehicles
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Machinery, Large Objects
  • Fresh Produce
  • Grain, Feed, Hay
  • Meat
  • U.S. Mail
  • Commodities Dry Bulk
  • Refrigerated Food
  • Beverages
  • Paper Products
  • Construction

Truck Types

  • Dry Van
  • Reefer
  • Auto Carrier

Shipment Types

  • Partial Truckload
  • Less than Truckload
  • Full Truckload
  • Parcel
MCS-150 Mileage
41,126,335 (2022)
Electronic Tracking
88% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Abilene Motor Express

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Contract Active — 12/15/2005 (18 years, 4 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 162 50 73 2.77 22.9%
Unsafe Driving 150 40 0 2.69 37.5%
Hours of Service Compliance 86 24 10 0.45 23.1%
Driver Fitness 8 4 8 0.09 10.8%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 1 1
Injuries 1 3 7 11
Tow-away 3 11 9 23
Crash Reports 3 11 11 25

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 709 17 2.4% 6.67%
Vehicle 343 68 19.83% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Ace American Insurance Company
Policy limit
$5,000,000
Policy number
ISA H25546210
Effective date
03/01/2021
Address
436 Walnut Street, Philadelphia, PA, US, 19106
Phone
+1-800-433-0385

Showing 8 of 8 Reviews Clear Filters
FL

Verified Broker from Florida

March 18, 2024

“Full Truckload from Atlanta, GA to Cincinnati, OH”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Abilene Motor Express has been a great freight partner for us on dry van loads. Always courteous with our shippers, good communication and driver tracking. On time at the shipper and receiver. We always have a great experience with them.


Lanes
Atlanta, GA to Cincinnati, OH
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

March 18, 2024

“Full Truckload from Newport, AR to Temple, TX”

Timeliness
10/10
Cleanliness
8/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Driver Communication
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition

Good carrier- timely to appts, tracks consistent and rates are competitive.


Lanes
Newport, AR to Temple, TX
Kansas City, MO to Searcy, AR
Freight Details
General Freight
Household Goods
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

March 13, 2024

“Full Truckload from Lovelock, NV to San Diego, CA”

Timeliness
10/10
Cleanliness
10/10
Communication
6/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Good Delivery Condition
What went poorly?
  • Poor Driver Communication

Overall experience with this carrier was good. Driver didn't have the best communication sometimes was unresponsive but dispatcher did provide strong communication when needed. Very punctual to pick and delivery appointments. Tracking was never an issues everything went smoothly


Lanes
Lovelock, NV to San Diego, CA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

March 13, 2024

“No issue carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With
  • Good Delivery Condition

We have run multiple loads with this team and they always do a great job. They arrive on time for pickup and delivery and the drivers always stay on track. On this occasion nothing was different and everything went smoothly. Great team!


Lanes
Newport, AR to Temple, TX
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
PA

Verified Broker from Pennsylvania

March 13, 2024

“Full Truckload from Wheeling, WV to Obion, TN”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Good Delivery Condition
  • Knowledgeable
What went poorly?
  • Late Pickup
  • Poor Dispatcher Communication
  • Poor Driver Communication
  • Unresponsive
  • Fraud
  • Claim Unresolved
  • Poor Delivery Condition
  • Back Solicitation

The order was loaded and delivered on time. There were no issues


Lanes
Wheeling, WV to Obion, TN
Freight Details
General Freight
Tracking
Did not use electronic tracking
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