12 Helping Hands
- USDOT
- 3416500
- Docket
- MC1506126
Updated October 6, 2026
Do you work for 12 Helping Hands?
Claim this profileCarrier Ratings
- Quality of Equipment
-
3.3
- Communication
-
3.3
- Timeliness
-
3.3
Positive Flags
- On Time Pickup
- 1
- On Time Delivery
- 1
- Strong Driver Communication
- 1
- Friendly
- 1
- Easy to Work With
- 1
- Knowledgeable
- 1
Negative Flags
- Unresponsive
- 2
- Double Brokering
- 2
- Late Delivery
- 1
- Poor Driver Communication
- 1
This team is near perfect and that is why they run a good amount of loads for us. They are always on time for pickup and delivery. Dispatch make sure to provide the driver info the night prior and are easy to work with!
Overview
12 Helping Hands is an active interstate freight carrier based out of Greenville, North Carolina.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 0 | 0 | 1 |
| Leased | 0 | 0 | 0 |
Freight
- General Freight
- Household Goods
- Metal: Sheets, Coils, Rolls
- Logs, Poles, Beams, Lumber
- Building Materials
- Machinery, Large Objects
- Fresh Produce
- Grain, Feed, Hay
- Meat
- U.S. Mail
- Refrigerated Food
- Beverages
- Paper Products
- Utility
- Construction
Truck Types
- Box Truck
- Reefer
Shipment Types
- Full Truckload
- Parcel
- MCS-150 Mileage
- 326,812 (2022)
- Electronic Tracking
- 25% of reviewers say the carrier uses electronic tracking
Compliance
Authorizations
- FMCSA authority status
- Inactive
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 4 | 1 | 0 | 18 | 90.9% |
| Unsafe Driving | 0 | 0 | 0 | 0 | 0% |
| Hours of Service Compliance | 5 | 1 | 0 | 3 | 75.8% |
| Driver Fitness | 3 | 2 | 0 | 5.2 | 92.5% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 0 | 0 | 0 | 0 |
| Crash Reports | 0 | 0 | 0 | 0 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 4 | 4 | 100% | 6.67% |
| Vehicle | 1 | 1 | 100% | 22.26% |
Reviews
Write a ReviewVerified Broker from New York
“Full Truckload from Jamaica, NY to Palmyra, NJ”
- Timeliness
- 1/10
- Quality of Equipment
- 1/10
- Communication
- 1/10
- Late Delivery
- Poor Driver Communication
- Unresponsive
8am delivery appointment delivered after 12pm . Tried calling multiple times with no answer . Did not reply to emails . I should've read these reviews prior to booking him.
- Lanes
- Jamaica, NY to Palmyra, NJ
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Verified Broker from Minnesota
“Great Effort and Communication”
- Timeliness
- 10/10
- Quality of Equipment
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Strong Driver Communication
- Friendly
- Easy to Work With
- Knowledgeable
This carrier went above and beyond. Very friendly and communicative driver.
- Lanes
- Aurora, CO to Houston, TX
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from California
“DOUBLE BROKER”
- Timeliness
- 1/10
- Quality of Equipment
- 1/10
- Communication
- 1/10
- Double Brokering
I booked a load with ANDRE, he said he had a driver near by, and was asking for the rate con numerous times, his truck never showed up, he never responded to any emails, I got email the next day saying he jammed his hand and had to get medical attention, it was the funniest emails I've ever seen, you have two hands not one, looked like a tiny bruise on his finger, I would never book a load with this guy again, he doens't have any trucks
- Lanes
- Boston, MA to New York, NY
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
David B - Verified Broker
“WORST CARRIER EVER---IF THEY ACTUALLY ARE A CARRIER ”
- Timeliness
- 1/10
- Quality of Equipment
- 1/10
- Communication
- 1/10
- Unresponsive
- Double Brokering
I booked a hot load with ANDRE, had to pick up today and deliver tomorrow to JFK to catch a flight, he called me up the phone, said he a truck can pick up in 1 hour, I noticed his MC # was new, but decided take a chance, wow that was very very poor decision, when I called back to book the truck, he was acted like he was confused on the load then remembered, I sent the rate con and looked up at DAT account, non existed on, so I did have uneasy feeling, 2:45 pm sent an email no response back, called 3 times no response back, check with the customer at 315 truck wasn't there, I knew it wasn't coming, I called he was to much of a coward to pick up the phone or to respond to email, if you want the worst service in this industry or not have a load to pick up CALL ANDREA, hes got you covered 347-437-6104, worst carrier I have dealt with in months. HE WILL GHOST YOU****************
- Lanes
- North Kingstown, RI to Jamaica, NY
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Quality of Equipment
-
3.3
- Communication
-
3.3
- Timeliness
-
3.3
Positive Flags
- On Time Pickup
- 1
- On Time Delivery
- 1
- Strong Driver Communication
- 1
- Friendly
- 1
- Easy to Work With
- 1
- Knowledgeable
- 1
Negative Flags
- Unresponsive
- 2
- Double Brokering
- 2
- Late Delivery
- 1
- Poor Driver Communication
- 1
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