Usa Transport Group Inc

Interstate
(10 reviews) 4.6 out of 5
Bensenville, IL 60106
USDOT
2332403
Docket
MC796313

Carrier Ratings

Cleanliness
9.3
Communication
8.8
Timeliness
9.0

Positive Flags

On Time Pickup
7
On Time Delivery
7
Strong Dispatcher Communication
7
Consistent Tracking
5
Strong Driver Communication
5
Knowledgeable
5
Easy to Work With
4
Easy to Onboard
4
Friendly
2
Clean Equipment
2
Good Delivery Condition
2

Negative Flags

Late Pickup
1
Late Delivery
1
Back Solicitation
1

Overview

Dry van company Running Midwest ,midcentral,Mideast,south,southeast

Fleet Details

Type Tractors Trailers Trucks
Owned 40 54 0
Leased 3 0 0

Freight

  • General Freight

Truck Types

  • Dry Van

Shipment Types

  • Full Truckload
MCS-150 Mileage
5,302,014 (2021)
Electronic Tracking
60% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by Usa Transport Group Inc

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 10/19/2012 (11 years, 6 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 59 12 19 3.38 29.3%
Unsafe Driving 28 7 0 4.82 56.5%
Hours of Service Compliance 20 5 5 0.59 28.8%
Driver Fitness 5 4 4 0.23 26%
Controlled Substances 1 1 0 0.09 15.3%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 1 0 1
Injuries 2 2 0 4
Tow-away 2 2 2 6
Crash Reports 2 3 2 7

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 157 8 5.1% 6.67%
Vehicle 78 17 21.79% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Highlander Specialty Insurance Company
Policy limit
$1,000,000
Policy number
DC910082-00
Effective date
04/30/2024

Showing 10 of 10 Reviews Clear Filters
OH

Verified Broker from Ohio

April 24, 2023

“Full Truckload from Texarkana, AR to Fort Smith, AR”

Timeliness
10/10
Cleanliness
10/10
Communication
8/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication

Usa Transport Group Inc did a great job on time for pick up and delivery consistent tracking and dispatch gave needed updates and paperwork sent over right after load was finished


Lanes
Texarkana, AR to Fort Smith, AR
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

April 23, 2023

“They were late but they make it ”

Timeliness
5/10
Cleanliness
9/10
Communication
8/10

What went well?
  • Strong Dispatcher Communication
What went poorly?
  • Late Pickup
  • Late Delivery
  • Back Solicitation

The didn't get to the shipper on time and we reschedule the appointment for the next day.


Lanes
Texarkana, AR to Fort Smith, AR
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

March 13, 2023

“very kind service”

Timeliness
8/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Knowledgeable

on time pick up with this carrier amazing experience overall the load was delivered on time


Lanes
Des Moines, IA to Albany, GA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
OH

Verified Broker from Ohio

May 30, 2021

“Full Truckload from Lewisburg, OH to Sharon, WI”

Timeliness
10/10
Communication
7/10

Likes

Carrier charged a fair rate and delivered the load without any hiccups. They were professional and my team enjoyed working with them.

Dislikes

Drivers aren't as professional as the dispatchers but they're not half bad themselves. Would book again.


Lanes
Lewisburg, OH to Sharon, WI
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

March 24, 2021

“Full Truckload from Lewisburg, OH to Wilton, WI”

Timeliness
9/10
Cleanliness
10/10
Communication
8/10

Likes

Dispatcher was easy to book the load with, he sent over PODs quickly and they provided good service at market rate

Dislikes

Driver didn't answer his phone but dispatcher was in the loop


Lanes
Lewisburg, OH to Wilton, WI
Freight Details
General Freight
Tracking
Did not use electronic tracking
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