First Option Inc logo

First Option Inc

Unclaimed
Interstate
(10 reviews) 4.4 out of 5
Marion, IN 46952
USDOT
1283161
Docket
MC499098

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Carrier Ratings

Cleanliness
8.4
Communication
8.1
Timeliness
8.8

Positive Flags

On Time Delivery
6
Easy to Work With
6
On Time Pickup
5
Strong Dispatcher Communication
4
Consistent Tracking
3
Good Delivery Condition
3
Friendly
2
Clean Equipment
2
Knowledgeable
2
Strong Driver Communication
1
Easy to Onboard
1

Overview

First Option Trucking Company has been providing reliable, convenient, and professional freight and trucking services since 2004. We are trusted by our clients in our five-state area; Ohio, Indiana, Illinois, Michigan, and Kentucky. Our services are unbeatable, and our results speak for themselves. With a combined total of over 90 years of experience in the transportation industry, we guarantee our clients satisfaction!

Fleet Details

Type Tractors Trailers Trucks
Owned 45 165 1
Leased 12 0 0

Freight

  • General Freight
  • Metal: Sheets, Coils, Rolls
  • Logs, Poles, Beams, Lumber
  • Building Materials
  • Machinery, Large Objects
  • Fresh Produce
  • Liquids/Gases
  • Grain, Feed, Hay
  • Commodities Dry Bulk
  • Refrigerated Food
  • Beverages
  • Paper Products

Truck Types

  • Dry Van
  • Deck
  • Oversized
  • Flatbed
  • Conestoga

Shipment Types

  • Full Truckload
MCS-150 Mileage
3,392,918 (2023)
Electronic Tracking
22% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by First Option Inc

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Contract Active — 09/27/2004 (19 years, 7 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 16 6 4 3.69 31.8%
Unsafe Driving 33 13 0 6.62 67.3%
Hours of Service Compliance 6 1 1 0.17 9.2%
Driver Fitness 0 0 0 0 0%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 1 0 1
Tow-away 1 2 0 3
Crash Reports 1 2 0 3

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 76 1 1.32% 6.67%
Vehicle 25 5 20% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Great West Casualty Co.
Policy limit
$1,000,000
Policy number
MCP63817A
Effective date
10/01/2020

Showing 10 of 10 Reviews Clear Filters
SK

Scott K

February 28, 2024

“Solid carrier!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Delivery
  • Easy to Work With

It's been awhile but FIrst Option has handled over 100 loads for me over the last 10+ years. Always a job well done. Great communication from dispatch and on time pu/d.


Lanes
Cleveland, OH to Kokomo, IN
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

July 15, 2021

“Full Truckload from Walton, KY to Warsaw, IN”

Timeliness
10/10
Cleanliness
6/10
Communication
8/10

Likes

They communicated when running late to delivery.

Dislikes

They delivered with damaged product on the BOL..


Lanes
Walton, KY to Warsaw, IN
Freight Details
General Freight
Tracking
Did not use electronic tracking
OH

Verified Broker from Ohio

June 15, 2021

“Full Truckload from Walton, KY to Warsaw, IN”

Timeliness
4/10
Cleanliness
4/10
Communication
4/10

Likes

This carrier hauled a load of paper for one of my most important customers and did a terrible job because the load ended up with damaged product and resulted in a claim.

Dislikes

Im not sure how this driver was able to damage paper that was securely loaded in his truck. I cant risk my relationships with customers so therefor I will not book this carrier again.


Lanes
Walton, KY to Warsaw, IN
Freight Details
Paper Products
Tracking
Did not use electronic tracking
KY

Verified Broker from Kentucky

February 04, 2021

“Full Truckload from Chicago, IL to Indianapolis, IN”

Timeliness
9/10
Cleanliness
9/10
Communication
7/10

Likes

Whole carrier team is friendly and easy to work with. We had some things on a few of our loads changed and they worked with us on the fly.

Dislikes

Carrier hasn't been able to help us with any cross country hauls. Best used for shorter runs.


Lanes
Chicago, IL to Indianapolis, IN
Freight Details
General Freight
Tracking
Did not use electronic tracking
LR

Logan R

October 29, 2020

“Load from Chicago, IL to Huntington, IN”

Timeliness
9/10
Cleanliness
10/10
Communication
7/10

Likes

Some of my favorite local run guys, Pick and deliver on time,

Dislikes

Sometimes updates are lacking on timeliness, tech also not a strong suit as the majority of the hauls are short runs.


Lanes
Chicago, IL to Huntington, IN
Freight Details
General Freight
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