Featherlite Logistics LLC logo
Featherlite Logistics LLC logo

Featherlite Logistics LLC

Interstate
(19 reviews) 4.9 out of 5
Houston, TX 77020
USDOT
2820143
Docket
MC940290

Carrier Ratings

Cleanliness
9.8
Communication
9.3
Timeliness
9.7

Positive Flags

On Time Pickup
18
Strong Dispatcher Communication
18
On Time Delivery
17
Easy to Work With
17
Knowledgeable
15
Consistent Tracking
14
Friendly
14
Good Delivery Condition
13
Clean Equipment
11
Strong Driver Communication
9
Easy to Onboard
9

Negative Flags

Late Pickup
1
Poor Dispatcher Communication
1
Unresponsive
1

Overview

Founded in 2015, Featherlite Logistics is a licensed interstate freight carrier in Houston. Our aim is to make logistics faster and simpler. Our key aspects of competitive pricing, exceptional customer service and specialized configuration, make us your ultimate logistics solution. We have 50+ privately owned chassis, 10 acres of storage yards, and all-in pricing. Equipped with accurate resources, up to date technology and professional drivers, we strive to provide you exceptional logistics experience.

Fleet Details

Type Tractors Trailers Trucks
Owned 24 19 0
Leased 0 0 0

Freight

  • General Freight
  • Intermodal Containers
  • Paper Products

Truck Types

  • Container
  • Dry Van
  • Deck
  • Oversized
  • Flatbed
  • Power Only

Shipment Types

  • Full Truckload
MCS-150 Mileage
2,552,000 (2023)
Electronic Tracking
58% of reviewers say the carrier uses electronic tracking

Photos


Lanes

This information was provided by Featherlite Logistics LLC

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Common Active — 11/24/2015 (8 years, 2 months)
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 175 17 43 14.6 88.4%
Unsafe Driving 3 2 0 0.67 8.3%
Hours of Service Compliance 24 3 11 1.6 55.1%
Driver Fitness 9 4 7 0.75 52.9%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 1 0 1
Injuries 0 0 1 1
Tow-away 1 1 1 3
Crash Reports 1 1 1 3

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 64 14 21.88% 6.67%
Vehicle 55 23 41.82% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
Houston Specialty Insurance Company
Policy limit
$750,000
Policy number
RT-HSIC-CA-0000512-00
Effective date
12/17/2023
Address
120 West 45 Th St., 36 Th Flr, New York, NY, US, 10036
Phone
+1-713-935-7405

Showing 19 of 19 Reviews Clear Filters
JK

Jheel Kamdar

November 30, 2023

“JUST WONDERFUL”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Featherlite Logistics is extremely wonderful to work with - Faisal and Paula are always cooperative, prompt in their service and very professional. They are always accommodating of my needs no matter what . They are my GO-TO drayage company for all my container needs - I do not trust anybody else. Faisal also helped me out with some advice on buying a truck/trailer for my company as well.


Lanes
Houston, TX to Houston, TX
Freight Details
Machinery, Large Objects
Tracking
Offers electronic tracking
FM
Response from Faisal Merchant – Featherlite Logistics LLC
3 months ago
Thank you so much Jheel for your kind words. We truly appreciate your partnership! You guys have been an amazing customer for us.
Featured Review
SL

Saifullah Lakhani

January 23, 2024

“Managing Partner”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Been working with Featherlite since 2019.
Top notch customer service and flexibility with cheapest rates.


Lanes
Austin, TX to Houston, TX
Freight Details
Household Goods
Metal: Sheets, Coils, Rolls
Commodities Dry Bulk
Tracking
Did not use electronic tracking
FM
Response from Faisal Merchant – Featherlite Logistics LLC
20 days ago
Thank you Mr. Lakhani for your trust in our services. We appreciate the partnership!
FL

Fazeel Lakhani

December 01, 2023

“Excellent Service. On time everytime!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Carrier was spot on. The dispatcher Paul communicated clearly. We have been using them to export used clothing and are very happy with the service.


Lanes
Dallas, TX to Houston, TX
South Houston, TX to Houston, TX
Freight Details
General Freight
Household Goods
Tracking
Offers electronic tracking
Tracking functional
FM
Response from Faisal Merchant – Featherlite Logistics LLC
2 months ago
Thank you Mr. Fazeel. It's has been a pleasure partnering with your organization over past 8 years.
SK

Syed Karim

December 01, 2023

“Full Truckload from Houston, TX to Houston, TX”

Timeliness
9/10
Cleanliness
9/10
Communication
9/10

What went well?
  • On Time Pickup
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Knowledgeable

working with them almost 4 years and i enjoyed working with them


Lanes
Houston, TX to Houston, TX
Freight Details
General Freight
Tracking
Did not use electronic tracking
Tracking functional
FM
Response from Faisal Merchant – Featherlite Logistics LLC
2 months ago
We appreciate your feedback Mr. Karim. Thank you for your business.
HL

Howard Le

December 01, 2023

“Reliable and Consistent Trucking Company Excellent!!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

I've worked with Featherlite for a while now. Communication is great, they always have made cut-off on time, and provide reasonable trucking rates. They are my go to carrier anytime I need a loading completed.! Great to work with Paula and Faisal


Lanes
Houston, TX to Houston, TX
Freight Details
General Freight
Household Goods
Tracking
Did not use electronic tracking
FM
Response from Faisal Merchant – Featherlite Logistics LLC
2 months ago
Thank you for your kind words Howard. We appreciate your partnership with Featherlite!