ABF Freight System Inc logo

ABF Freight System Inc

Interstate
(7 reviews) 4.8 out of 5
Fort Smith, AR 72903
USDOT
82866
Docket
MC029910

Carrier Ratings

Cleanliness
9.6
Communication
9.6
Timeliness
9.3

Positive Flags

Consistent Tracking
6
On Time Pickup
5
On Time Delivery
5
Strong Dispatcher Communication
5
Easy to Work With
5
Good Delivery Condition
5
Friendly
4
Clean Equipment
3
Knowledgeable
3
Strong Driver Communication
2
Easy to Onboard
2

Overview

ABF Freight®, an ArcBest company, is one of the nation’s largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries.

Fleet Details

Type Tractors Trailers Trucks
Owned 4340 22555 87
Leased 0 0 0

Freight

  • General Freight
  • Building Materials
  • Liquids/Gases
  • Intermodal Containers
  • Chemicals
  • Paper Products

Truck Types

  • Dry Van
  • Reefer
  • Flatbed

Shipment Types

  • Less than Truckload
MCS-150 Mileage
306,110,767 (2021)
Electronic Tracking
71% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by ABF Freight System Inc

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Common Active — 03/06/1991 (33 years, 2 months)
Contract Active — 08/27/1984 (39 years, 8 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 883 113 216 2.53 20.9%
Unsafe Driving 338 149 0 0.81 10.6%
Hours of Service Compliance 54 6 0 0.05 1.8%
Driver Fitness 9 6 7 0.02 1.1%
Controlled Substances 1 0 1 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 1 2 6 9
Injuries 24 39 82 145
Tow-away 64 81 174 319
Crash Reports 67 85 181 333

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 2543 10 0.39% 6.67%
Vehicle 1615 215 13.31% 22.26%

Insurance Coverage

Insurance type
BIPD (Excess)
Company name
Ace American Insurance Company
Policy limit
$4,000,000
Policy number
XSA H 079 416 51
Effective date
01/01/2003

Insurance type
Surety Bond
Company name
Fidelity & Deposit Co. Of Maryland
Policy limit
$0
Policy number
LPM8954483
Effective date
10/01/2013

Showing 7 of 7 Reviews Clear Filters
OH

Verified Broker from Ohio

June 22, 2023

“Full Truckload from Middlebury, IN to Riverside, CA”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

This company's very professional. Was the first time I worked with them and they were way better than what I expected. They picked up and delivered on time. Our customer was very satisfied.


Lanes
Middlebury, IN to Riverside, CA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
QC

Verified Broker from Quebec

April 30, 2021

“Full Truckload from Los Angeles, CA to Greenville, NC”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

Likes

Great LTL service and rates. Great customer portal.

Dislikes

FTL division is great on some lanes with their back hauls but I'd like to see more capacity.


Lanes
Los Angeles, CA to Greenville, NC
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional