Opal Express Inc
Interstate
(2 reviews)
5.0
out of 5
- USDOT
- 1942937
- Docket
- MC692099
Carrier Ratings
- Cleanliness
-
10.0
- Communication
-
10.0
- Timeliness
-
10.0
Positive Flags
- On Time Pickup
- 1
- On Time Delivery
- 1
- Consistent Tracking
- 1
- Strong Dispatcher Communication
- 1
- Strong Driver Communication
- 1
- Friendly
- 1
- Easy to Work With
- 1
- Easy to Onboard
- 1
- Clean Equipment
- 1
- Good Delivery Condition
- 1
- Knowledgeable
- 1
Overview
Local, regional, and dedicated frozen food carrier.
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 0 | 18 | 0 |
| Leased | 17 | 0 | 0 |
Freight
- General Freight
- Building Materials
- Fresh Produce
- Meat
- U.S. Mail
- Refrigerated Food
- Beverages
- Paper Products
Truck Types
- Reefer
Shipment Types
- Full Truckload
- MCS-150 Mileage
- 1,013,672 (2023)
- Electronic Tracking
- 50% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Opal Express Inc
Compliance
Authorizations
- FMCSA authority status
- Contract Active — 11/18/2009 (14 years, 5 months)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 3 | 2 | 2 | 2 | 13.6% |
| Unsafe Driving | 7 | 2 | 0 | 4.01 | 51.5% |
| Hours of Service Compliance | 10 | 3 | 0 | 0.9 | 38.5% |
| Driver Fitness | 0 | 0 | 0 | 0 | 0% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 0 | 0 |
| Tow-away | 0 | 0 | 0 | 0 |
| Crash Reports | 0 | 0 | 0 | 0 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 23 | 0 | 0% | 6.67% |
| Vehicle | 9 | 2 | 22.22% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Falls Lake National Insurance Company
- Policy limit
- $750,000
- Policy number
- NISTK0020416
- Effective date
- 09/01/2023
- Address
- 6131 Falls Of Neuse Rd, Suite 306, Raleigh, NC, US, 27609
- Phone
- +1-800-780-7454
MT
Michael T
September 05, 2023
“Good Carrier . Great experience”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
What went well?
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
- Good Delivery Condition
- Knowledgeable
On time pick up and on time delivery . Responsive ,good dispatcher , good driver.
Will haul with them again 100%
- Lanes
- Center Hill, FL to Philadelphia, PA
- Freight Details
- Meat
- Refrigerated Food
- Tracking
- Offers electronic tracking
- Tracking functional
PA
Verified Broker from Pennsylvania
April 04, 2022
“Full Truckload from Salt Lake City, UT to Scranton, PA”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- Likes
Demetrius in dispatch did an incredible job, He provided prompt updates very day during transit and made sure the driver reach both pickup and delivery on time.
- Dislikes
Overall really solid service. No problems during transit and load delivered without issue.
- Lanes
- Salt Lake City, UT to Scranton, PA
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Cleanliness
-
10.0
- Communication
-
10.0
- Timeliness
-
10.0
Positive Flags
- On Time Pickup
- 1
- On Time Delivery
- 1
- Consistent Tracking
- 1
- Strong Dispatcher Communication
- 1
- Strong Driver Communication
- 1
- Friendly
- 1
- Easy to Work With
- 1
- Easy to Onboard
- 1
- Clean Equipment
- 1
- Good Delivery Condition
- 1
- Knowledgeable
- 1
