Chief Express
- USDOT
- 759924
- Docket
- MC342674
- Website
- Chief Express
Carrier Ratings
- Cleanliness
-
9.3
- Communication
-
8.7
- Timeliness
-
8.7
Positive Flags
- On Time Pickup
- 3
- On Time Delivery
- 3
- Consistent Tracking
- 3
- Strong Dispatcher Communication
- 3
- Easy to Work With
- 3
- Strong Driver Communication
- 2
- Friendly
- 2
- Good Delivery Condition
- 2
- Easy to Onboard
- 1
- Clean Equipment
- 1
- Knowledgeable
- 1
Negative Flags
- Late Pickup
- 1
- Poor Driver Communication
- 1
Overview
Since 1995, we have grown from one truck to a modern fleet that delivers more than 35,000 loads each year.
Chief Express is Award winning: As the North Carolina Trucking Association’s (NCTA) 2014/15 Safest Fleet, the 2014/15 AAA Safety Ambassador of all fleets for the state of NC and our Safety Director was the NCTA Safety Director of the Year 2014/15!
All of our customers are different and have different needs. We have grown because we offer our customers great service at a fair price and we help our customers find the right solutions for their business.
We operate only the newest equipment consisting of Mack, Western Star and Wabash. With corporate partners such as McLeod, Dossier, Best Pass, DriveWyze and Orbcomm we have the means to service our customers in a cost effective, productive, professional and safe manner year round!
Fleet Details
| Type | Tractors | Trailers | Trucks |
|---|---|---|---|
| Owned | 60 | 328 | 0 |
| Leased | 0 | 0 | 0 |
Freight
- General Freight
- Beverages
- Paper Products
Truck Types
- Box Truck
- Dry Van
Shipment Types
- Full Truckload
- MCS-150 Mileage
- 5,519,582 (2023)
- Electronic Tracking
- 57% of reviewers say the carrier uses electronic tracking
Lanes
This information was provided by Chief Express
Compliance
Authorizations
- FMCSA authority status
- Contract Active — 08/06/1998 (25 years, 8 months)
- Carrier operation
- Interstate
- Cargo authorization
- Property
Safety Violations
| Type | Total | Severe | Out of Service | Measure | Percentile |
|---|---|---|---|---|---|
| Vehicle Maintenance | 19 | 10 | 11 | 0.86 | 4.4% |
| Unsafe Driving | 19 | 8 | 0 | 2.01 | 29.5% |
| Hours of Service Compliance | 13 | 2 | 1 | 0.15 | 7.9% |
| Driver Fitness | 4 | 2 | 4 | 0.06 | 6.7% |
| Controlled Substances | 0 | 0 | 0 | 0 | 0% |
Accident Report
| Type | Last 6 Months | 6-12 Months ago | 12-24 Months ago | Total |
|---|---|---|---|---|
| Fatalities | 0 | 0 | 0 | 0 |
| Injuries | 0 | 0 | 3 | 3 |
| Tow-away | 0 | 1 | 2 | 3 |
| Crash Reports | 0 | 1 | 4 | 5 |
Inspections
| Type | Inspections | OOS Inspections | OOS Percentage | National Average |
|---|---|---|---|---|
| Driver | 232 | 4 | 1.72% | 6.67% |
| Vehicle | 152 | 11 | 7.24% | 22.26% |
Insurance Coverage
- Insurance type
- BIPD (Primary)
- Company name
- Arch Insurance Company
- Policy limit
- $1,000,000
- Policy number
- ZACAT5208404
- Effective date
- 09/01/2023
- Address
- 30 East 7 Th Street, Ste: 2200, St. Paul, MN, US, 55101
- Phone
- +1-651-855-4504
- Insurance type
- Cargo
- Company name
- Arch Insurance Company
- Policy limit
- $0
- Policy number
- ZACAT5208403
- Effective date
- 09/01/2022
Verified Broker from New Hampshire
“Full Truckload from Athol, MA to Greensboro, NC”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
Solid NC based carrier that I've used before. Drivers are friendly, same as dispatchers... always on time, no issues.
- Lanes
- Athol, MA to Greensboro, NC
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
Verified Broker from Florida
“Full Truckload from Atlanta, GA to Greensboro, NC”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Strong Driver Communication
- Friendly
- Easy to Work With
- Easy to Onboard
- Clean Equipment
- Good Delivery Condition
- Knowledgeable
Chief Express is great. They ran a dry van load with us. They responded to our check calls. Communication was there every step of the trip. Driver accepted electronic tracking and was on time.
- Lanes
- Atlanta, GA to Greensboro, NC
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Ohio
“Full Truckload from Bolingbrook, IL to Browns Summit, NC”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- On Time Pickup
- On Time Delivery
- Consistent Tracking
- Strong Dispatcher Communication
- Easy to Work With
- Good Delivery Condition
You can not ask for a better carrier. They will get the job done and make sure to turn in their paperwork once the load is complete. Their dispatch and drivers are easy to talk to and we will continue to work with them!
- Lanes
- Bolingbrook, IL to Browns Summit, NC
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Jossval G
“They were late but they make it ”
- Timeliness
- 7/10
- Cleanliness
- 7/10
- Communication
- 3/10
- Late Pickup
- Poor Driver Communication
They got to the shipper late and the driver was not tracking right but they got to the deliver on time.
- Lanes
- Lithia Springs, GA to Winston Salem, NC
- Freight Details
- General Freight
- Tracking
- Offers electronic tracking
- Tracking functional
Verified Broker from Illinois
“Full Truckload from Monticello, IN to Mooresville, NC”
- Timeliness
- 10/10
- Cleanliness
- 10/10
- Communication
- 10/10
- Likes
Fantastic carrier to work with. Communication with Frank is always above and beyond. Rates are always fair and at market value.
- Dislikes
No complaints or issues. Very happy with this carriers service and attention to detail.
- Lanes
- Monticello, IN to Mooresville, NC
- Freight Details
- General Freight
- Tracking
- Did not use electronic tracking
Carrier Ratings
- Cleanliness
-
9.3
- Communication
-
8.7
- Timeliness
-
8.7
Positive Flags
- On Time Pickup
- 3
- On Time Delivery
- 3
- Consistent Tracking
- 3
- Strong Dispatcher Communication
- 3
- Easy to Work With
- 3
- Strong Driver Communication
- 2
- Friendly
- 2
- Good Delivery Condition
- 2
- Easy to Onboard
- 1
- Clean Equipment
- 1
- Knowledgeable
- 1
Negative Flags
- Late Pickup
- 1
- Poor Driver Communication
- 1
