ABF Freight System Inc logo

ABF Freight System Inc

Interstate
(7 reviews) 4.8 out of 5
Fort Smith, AR 72903
USDOT
82866
Docket
MC029910

Carrier Ratings

Cleanliness
9.6
Communication
9.6
Timeliness
9.3

Positive Flags

Consistent Tracking
6
On Time Pickup
5
On Time Delivery
5
Strong Dispatcher Communication
5
Easy to Work With
5
Good Delivery Condition
5
Friendly
4
Clean Equipment
3
Knowledgeable
3
Strong Driver Communication
2
Easy to Onboard
2

Overview

ABF Freight®, an ArcBest company, is one of the nation’s largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries.

Fleet Details

Type Tractors Trailers Trucks
Owned 4340 22555 87
Leased 0 0 0

Freight

  • General Freight
  • Building Materials
  • Liquids/Gases
  • Intermodal Containers
  • Chemicals
  • Paper Products

Truck Types

  • Dry Van
  • Reefer
  • Flatbed

Shipment Types

  • Less than Truckload
MCS-150 Mileage
306,110,767 (2021)
Electronic Tracking
71% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by ABF Freight System Inc

Primary Operating Area Headquarters Terminal

Compliance

Authorizations

FMCSA authority status
Common Active — 03/06/1991 (33 years, 1 month)
Contract Active — 08/27/1984 (39 years, 7 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 873 114 218 2.54 21%
Unsafe Driving 337 144 0 0.79 10.2%
Hours of Service Compliance 55 6 0 0.05 1.7%
Driver Fitness 9 6 7 0.02 1.1%
Controlled Substances 1 0 1 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 1 2 6 9
Injuries 24 35 81 140
Tow-away 70 72 176 318
Crash Reports 73 76 183 332

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 2544 10 0.39% 6.67%
Vehicle 1608 212 13.18% 22.26%

Insurance Coverage

Insurance type
BIPD (Excess)
Company name
Ace American Insurance Company
Policy limit
$4,000,000
Policy number
XSA H 079 416 51
Effective date
01/01/2003
Address
436 Walnut Street, Philadelphia, PA, US, 19106
Phone
+1-800-433-0385

Insurance type
Surety Bond
Company name
Fidelity & Deposit Co. Of Maryland
Policy limit
$0
Policy number
LPM8954483
Effective date
10/01/2013
Address
1299 Zurich Way, Schaumburg, IL, US, 60196
Phone
+1-410-559-8712

Showing 7 of 7 Reviews Clear Filters
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Verified Broker from Oregon

February 09, 2024

“AMAZING!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

14k loads since 2007. One of our best carriers we have. No complaints. On time pick up and delivery and they work with our LTL department. Great communication and always a pleasure!


Lanes
Jersey City, NJ to Suwanee, GA
Freight Details
General Freight
Tracking
Did not use electronic tracking
BD
Response from Brooke Devine – ABF Freight System Inc
about 2 months ago
Thanks for taking the time to share your experience with us! We're glad to see that we've been easy to do business with over the years, and we value your feedback.
OH

Verified Broker from Ohio

February 08, 2024

“Great on-time carrier”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With
  • Good Delivery Condition

We have worked with this team a few times and they always seem to get the job done. They arrived on time for both sides of this load and had no issues while in transit. 10/10 would use this team again.


Lanes
Levis, QC to Lincoln, NE
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
FL

Verified Broker from Florida

February 02, 2024

“Less than Truckload from Dallas, TX to Tulsa, OK”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

ABF Freight has been a great freight partner for us on LTL shipments. Great communication and tracking. Courteous with our shippers. Professional carrier. We have always had a positive experience with them.


Lanes
Dallas, TX to Tulsa, OK
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

January 30, 2024

“Amazing LTL provider”

Timeliness
8/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Friendly
  • Easy to Work With
  • Good Delivery Condition

Communication was amazing, and electronic tracking remained consistently up-to-date throughout the entire process. Highly recommended!


Lanes
Levis, QC to Lincoln, NE
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
DB

Daniel B

July 14, 2023

“GOOD LTL SHIPMENTS”

Timeliness
7/10
Cleanliness
7/10
Communication
7/10

What went well?
  • Consistent Tracking
  • Friendly

I've done some LTL shipments and some spot rates from them, the pricing on those spots rates have been great, there customer service ppl are knowledgeable and know what they are doing, I have good experiences with them.


Lanes
Pittsburgh, PA to Charlotte, NC
Freight Details
General Freight
Tracking
Did not use electronic tracking